Quick Facts About First Nails
First Nails place has both strengths and weaknesses based on the comments provided. In order to provide a thorough analysis, we will explore these points in detail.
One of the strengths of First Nails place is their skill in providing quality services. Several comments praise the nail technicians for their work. For example, one comment states that the nails and design turned out nice, while another highlights the best powder manicure they had in a long time. These positive experiences indicate that the salon has skilled staff who can deliver satisfactory results to their clients.
The cleanliness of the shop is also mentioned as a strength. One customer specifically mentions that the shop is very clean, indicating that First Nails place prioritizes hygiene. This is important for a nail salon as cleanliness is essential to prevent infections or other health-related issues. Maintaining a clean environment shows that the salon takes care of its equipment and ensures a safe and healthy experience for their clients.
Additionally, the availability of appointments is mentioned as a strength. A customer states that they were able to get a same-day appointment when they called. This indicates that First Nails place is convenient and can accommodate clients in a timely manner. The ability to provide flexible scheduling options is advantageous for attracting and retaining customers.
Another strength highlighted in the comments is the friendliness of the staff. One customer specifically mentions that the owner came over to say hello and was friendly. This personal interaction can create a positive and welcoming atmosphere for clients. A friendly staff can help clients feel comfortable and valued, leading to a better overall experience.
Despite these strengths, First Nails place also has some weaknesses that are mentioned in the comments. One recurring issue is poor customer service. Several comments mention negative experiences with the staff, such as one customer who was unhappy with the lady who provided the service on their birthday. They felt the staff member was short, rushed, and showed little interest in their design preferences. Another comment mentions feeling pressured to spend more money, including leaving a big tip. These experiences suggest a lack of professionalism and attentiveness towards customers.
In addition to customer service concerns, there are also complaints about the quality of the service itself. One customer mentions that their full set of acrylic nails turned out hideous, while another states that their daughter and her friends were not satisfied with the nail technician's work. The complaints in these comments include crooked gems, incorrect colors, and inconsistent nail sizes. These issues indicate a lack of attention to detail and a failure to meet client expectations.
Furthermore, there is a comment stating that the nail technician argued with a customer about the design and other preferences. This kind of confrontation can be uncomfortable and detracts from the overall experience. While the quality of the service itself may have been satisfactory, the argument undermined the positive aspects of the visit.
In conclusion, First Nails place has strengths in areas such as skilled staff, cleanliness, appointment availability, and friendliness. These aspects contribute to a positive experience for many customers. However, there are weaknesses in customer service, attention to detail, and handling of customer preferences. Addressing these weaknesses could greatly improve the overall customer experience and reputation of First Nails place.
Best TL Reviews
Came here for my birthday to get some nails done and the lady was very short when speaking to me and was in a rush. She took very little interest in the design I asked for. I was also continuously pressured to spend more money, such as leaving a "big tip". I won't be returning here.
I went for my friends birthday and I bought a full set of acrylics and my nails turned out hideous I DO NOT RECOMMEND THIS SERVICE WASTE OF MONEY do not go to (Kevin especially)
Paid $180 for my daughter and her two friends to get their nails done just to have them not satisfied said that the nail technician to be rough and didn't give the girls what they asked for. Gems were crooked, the color isn't what they ask for, nails are different sizes from one hand to another. BEST ADVICE: Stay away from FIRST NAILS
Did well and only charged 50 bucks giving the 4 star because my siblings nails were hurting for a while after.
Nails & design turned out nice. Owner came over to say hello & was friendly. The nail tech argued with me about the design, nail shape & the polish choice. Good availability & decent quality overall, but arguing takes away from an otherwise great experience.
Sarah did amazing on my nails. I went in with a month long grow out on my acrylic nails and she was able to get them off, with no damage and make my nails look Valentine's Day ready! 10/10 will be back!
Had to get my nails done while visiting Cali, best powder manicure I've had in a long time
Awesome salon. Very skilled, friendly staff, very clean shop. I was able to get same day appointment when I called. MK did an excellent job. Highly recommend her, if you're looking. Really love the massage chairs. Great place for some self-care.
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First Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | Closed |
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