Quick Facts About Lee Nails
Lee Nails place has a number of strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the skill and versatility of HA, the nail technician. Customers praise her ability to do various nail designs, such as tie-dye and watercolor, which adds to the appeal of the salon. The positive experiences of customers like this make Lee Nails a good choice for those looking for unique and creative nail art.
Another strength is the friendly and engaging nature of HA and her husband Kyle. Customers appreciate their ability to make the salon experience enjoyable by striking up conversations and creating a fun atmosphere. This personal touch helps to build customer loyalty and makes the salon stand out from others.
In terms of pricing, Lee Nails is considered reasonable by some customers. They feel that the prices charged for the services provided are fair, which adds to the attractiveness of the salon. This affordability factor encourages customers to return and continue using the salon for their nail care needs.
The availability of appointments is also seen as a strength. Customers appreciate being able to schedule appointments with HA in advance, allowing them to plan their visits easily and ensure they receive the desired nail service. This level of convenience contributes positively to the overall customer experience.
However, there are several weaknesses that have been highlighted in the comments. One major area of concern is the lack of customer service experienced by some visitors. There were instances where individuals were not greeted promptly upon arrival and had to wait for extended periods of time without any communication. This lack of attention and communication can create a negative first impression and lead to customer dissatisfaction.
Hygiene is another aspect that needs improvement, as some customers complain about the dirty chairs and unclean equipment. Maintaining a clean and sanitary environment is crucial for any salon, and failure to do so can drive customers away and damage the reputation of the business.
Another common complaint is the inconsistency in the quality of services provided. While some customers had positive experiences, others were disappointed with the overall outcome. These negative experiences ranged from a lack of attention to detail during a pedicure to improper application of nail polish and a failure to meet the customer's expectations. Such inconsistencies in service quality can undermine the salon's reputation and deter potential customers.
A factor that some customers mentioned as a weakness is the unwelcoming vibe and strange atmosphere within the salon. This negative ambiance can impact the overall experience and deter customers from returning. Feeling comfortable and relaxed is an important aspect of a salon visit, and when customers feel unwelcome, it can greatly diminish their overall satisfaction.
In conclusion, Lee Nails place has strengths in terms of skilled and versatile nail technicians, friendly and engaging staff, reasonable pricing, and easy appointment scheduling. However, weaknesses were identified in areas such as customer service, hygiene, inconsistent service quality, and the overall vibe of the salon. These weaknesses must be addressed and improved upon in order to enhance the overall customer experience and increase satisfaction levels.
Best TL Reviews
HA and her husband Kyle are the BEST! They make the time fun and do a great job and keep a conversation with you. HA can do anything with nails so it is absolutely awesome when you can get her to do your nails! Designs, Tye dye, Watercolor she does it!!! She did my Cow print nails just recently and I love them. There prices aren't bad either.. I think will be going back definitely. Already have an appt with HA for my up coming tye dye nails! See you then HA!
Again, March.17.23 - Went to HA for a different design and she did a great job yet again! I will never go to anyone else besides HA or her Husband Kyle. ????
I met my daughter there for pedi, nobody greeted me for several minutes, (they already started her) then someone sat me in a chair and said nothing to me for 25 minutes. So I left. She ended up on antibiotics for infection with 2 ingrown toenails a hole in her toe and fungus on 2 toes. She had never had any feet or nail problems before that day!
Would give 0 if I could. First time trying this place but will never go again. It was a weird vibe and the chairs were dirty. Had an appointment, they sat me in a chair and I waited over 20 minutes before I walked out. What’s the point of making an appointment if I have to wait almost 30 mins and clean your equipment.
I left crying. I choose the basic treatment which is like $30, but somehow ended up paying 50 something dollars and they did not do a good job. The person that did my pedicure barely scrubbed my feet and he didn’t oil them when he was done. And no clear coat. I’m so upset. I didn’t feel like I got my money’s worth at all.
Would NEVER go back! No one greeted me, everyone just stared. Not sure if it has something to do with my ethnicity or not? They charge a extra $10 to shape your nails, they didnt care for my cuticles or file my nails, the pedicure wasnt done thorughly because my heel wasnt as smooth as usual. All around a horrible shop, a very weird vibe, weird people.
I love this place. They do A really good job when they aren't swamped with people. I recommend going during the day when most people would be working, on like a Wednesday. Can get pricy depending on what the client wants but totally worth it if it makes you happy. They have a pedicure menu which includes different treatments like callus removal and paraffin wax.
I keep giving this place chance after chance. Today was my last time. My pedicure was only about 25 mins start to finish. She never cut my cuticles and she never put clear on after the polish. I didnt want to make a scene but what was that!!!??? Rarely do i leave this place happy so shame on me for continuing to give them money. Its a nice space but its unwelcoming and the nails just arent good. Worse pedicure ive ever had and i was just looking forward to this. So disappointed. Never again!
I went to get a manicure on Mon; totally botched; none of my nails were filed even; asked for (2) shades of blue (navy and light); all my nails are the same color; she must have been color blind. Totally not worth the $$ I paid. This was not my first time there but it's certainly my last !!!!
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Lee Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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