Quick Facts About Top Q Nails
Top Q Nails has several strengths that can be identified from the comments provided.
First, one commenter mentioned that the lady who did their pedicure was phenomenal. This suggests that the salon has experienced nail technicians who are skilled and capable of providing high-quality services. The commenter also mentioned that the pedicure was phenomenal, indicating that the salon excels in this particular service. The positive experience of this commenter highlights the potential for excellent service at Top Q Nails.
Another strength mentioned by a different commenter is the wide variety of colors and treatments available at the salon. This suggests that Top Q Nails offers a diverse range of options for customers to choose from, allowing them to personalize their nail services according to their preferences. This variety could attract customers who are looking for unique and customizable nail treatments.
Additionally, one commenter mentioned that they had previously visited this particular Top Q Nails location and had decent results. This indicates that the salon may have had positive experiences in the past and has the potential to deliver good service.
Despite these strengths, the comments also point out several weaknesses or areas where improvements are needed.
One major weakness mentioned by multiple commenters is the poor quality of the nail services provided. Several commenters mentioned issues with the application of acrylic nails, such as nails being lumpy, clumpy, and chipping within 24 hours. These comments indicate that the salon may have a problem with the skill and attention to detail of their nail technicians. Inconsistent quality and the inability to meet customer expectations can lead to dissatisfaction and loss of business.
Another weakness highlighted by commenters is the lack of cleanliness and hygiene at the salon. One commenter mentioned dirty soaking basins, while another expressed concerns about the use of unclean supplies. These comments suggest that Top Q Nails may have inadequate cleaning practices and may not prioritize the health and safety of their customers.
Customer service is another area of weakness mentioned by commenters. One commenter mentioned a lack of attentiveness and accommodation from the nail technician, while another described rude behavior from the staff and an argument over pricing. These comments indicate that the salon may have issues with communication, professionalism, and customer satisfaction.
Overall, while Top Q Nails may have experienced and skilled technicians, the consistent complaints about poor quality, cleanliness, and customer service indicate that there are significant weaknesses within the salon. These weaknesses may contribute to customer dissatisfaction and a negative reputation. Improvements in these areas would be necessary for the salon to provide a consistently positive experience for their customers.
Best TL Reviews
They get one star because the lady that did my pedicure was phenomenal. Spent over $300 for pedicures eyebrows and full sets for my sisters and I. It’s been 5 days and one nail just came off my nail below was barely even filed. Another nail was not even cut straight before the acrylic was laid. The waxing experience was pleasant but my eyebrows are uneven. A woman even came back while we were finishing our nails to get hers repainted and they made her wait for at least 15 minutes before helping her. The pedicure was phenomenal but the rest of the experience was not worth it.
I would not go back here even if it was free! They did a terrible job and do not recommend this place to anyone! Go somewhere else! Why?
First… I told them how I wanted my French tips done, and they proceeded to do the manicure in their own way. After asking if they could do it the way I wanted the tech said she would have to start all over again. Didn’t seem to care about what I wanted done as the customer.
Secondly… the nails were lumpy clumpy, and they started chipping less than 24 hours after the manicure. I returned to let them know and get it redone, and the tech was very unaccommodating, had me wait for an hour only to tell me that I should file the nails down, that will get rid of the chips! I expressed that it should not be chipped after 24 hours, and she barely retouched them. This is a picture after she fixed it. Don’t waste your time and money here. VERY DISAPPOINTED!
This was the worst set of nails I've ever received. They were supposed to be ombre for my accent nails and they look awful. They are very thick by my cuticles and there are spots that are missing acrylic. I mentioned this to the lady doing my nails and she said they "looked good" to her and another lady working said she still needed to "drill them." She did not go back and fix them. I also originally ask to have them powder dipped and she started doing acrylic. I still had to pay $50 for them which is ridiculouswith how bad they look. I have gone to this specific Top Q nails before with decent results but I will not be returning there.
NEVER again! I think zero stars would be more appropriate. This place is VERY dirty. The soaking basins look as if they haven't been cleaned in quiet some time. I went for a pedicure/manicure with 2 other people and we all had to ask them to use clean supplies on our hands and feet. Nail fungus is so easily spread around and a customer should not have to ask for clean supplies. We told them exactly what services we wanted .. even pointing to their price list on a list they gave us to choose from. Then at the end of the service the cashier tried charging WAY more than the price list they gave us in the beginning. I told her it was incorrect and she looked to the owner for help. He continued working on a customer's hands but started yelling at us from across the room that the over priced amount was the price. I referred them back to the price list and service we agreed upon when the services started. The owner just yelled more and said just pay whatever. Um excuse me you can't have a price list that a customer thinks they're gonna pay then decide to try changing the price at the end?! I would NOT recommend this place to anyone! If you do chose to go there - BEWARE!!!
I went August 15th 2021 for a simple French tip acrylic nail set. There was a man who had a blue flannel and a blue ball cap on with a long jagged sharp nail on his right hand.He continuously kept poking me with it to the point where I kept pulling away and telling him it hurt and to stop but he continued anyway. He did not listen to what I requested, he made my nails too short and the opposite shape I wanted. He didn't let me wash my hands after sawing the acrylic down and went right ahead into the CLEAR nail polish. There was acrylic powder dust painted into the acrylic nail so when I went outside or in light you could see all the dust inside of the nail. He was very rude when I went to go wash my hands after the fact without his permission, and he stood by the sink with me and watched. I will never go here again, I used to go here every month and it just got worse and worse. There was dust everywhere, polish peeling, and my nails looking horrible.
Just now left! just wanted a white tip the lady was coughing on me the whole time I even told her to get some water the nails came out so sloppy wasn’t worth 45.00 bucks I always leave a tip unfortunately not today in won’t be coming back to this place
I have been here twice and really wanted to like it as they're so nice and also have a great variety of colors and treatments for nails. The first time I went I showed a picture of what I wanted (pic below) and ended up with something quite different. He kept reassuring me that the red base (which was supposed to be gold) would look different with the glitter. It did NOT. Ended up going in and having the ring finger color removed and replaced with the pink to at least look cohesive. They also peeled within a week.
Second time I went, (I always give more than one chance) I asked for a pink ombre look and received it and aesthetically the nail color looked good. However, the thickness of the acrylic varies from nail to nail (some much thicker than others), the tip nail shape is uneven and inconsistent, she didn't push back my cuticles or really treat at all before applying the acrylic and here I am 5 days later with 5 nails that are already lifting to the point I could probably pop them off. $60 later, I'm going today to have them fix the issues and I will not go back again!
I'm super disappointed. I had two different people and both are the worst applications Ive ever had and I've been getting my nails done for almost 20 years.
Should of listened to the reviews NEVER AGAIN. Definitely rushed not worth the money. Lady who attended me was really off she laughed and scuffed at my 4 year old and 7 year old it was their first time getting pedicures. It was 6 of us all 5 got designs on our nails but not my 7 year old when I said something the lady simply said “Oh well” burnt me with the rocks was extremely rough and when it came time to leave the lady stood rite in front of me looked at me up and down and just scuffed and left. 1 week later our nails are chipping away shouldn’t shellac last longer than a week. NEVER AGAIN!
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Top Q Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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