Deka Lash Progress Ridge

+1 503-476-3262

12325 SW Horizon Blvd Ste 31, Beaverton, OR 97007 United States of America

Open Today: -

Quick Facts About Deka Lash Progress Ridge

Deka Lash Progress Ridge Place has received mixed reviews from customers. While some have had positive experiences and praised the technicians for their skills, attention to detail, and professionalism, others have expressed dissatisfaction with the quality of service and lack of communication.

One common strength mentioned by customers is the convenience of booking appointments. Several commenters appreciated the ability to get an appointment within a short period of time, indicating that the salon is responsive to customer needs in terms of scheduling. Additionally, customers have praised the cleanliness of the salon, suggesting that Deka Lash Progress Ridge Place maintains a hygienic and sanitary environment for lash services.

In terms of specific technicians, Isabelle and Sheryl have been mentioned positively by customers for their initial sets and fills. Customers have commended Isabelle for her skill and attention to detail, noting that she provided a great job with their lashes. Similarly, Sheryl has been described as wonderful, sweet, and attentive, ensuring the customer's comfort throughout the process.

Melody and McKenna have also received praise for their professionalism and skill. Customers have mentioned Melody's friendly nature, attention to detail, and the options for different lash styles as positive factors in their experience at Deka Lash Progress Ridge Place. McKenna has been described as attentive, time-efficient, and detailed-oriented, indicating a high level of customer satisfaction with her services.

Some customers have reported issues with their lash appointments, showcasing weaknesses in the salon's service. One customer expressed disappointment with their first fill, mentioning that the technician did not properly remove old lashes, resulting in sparse and drooping lashes. This suggests that there may be inconsistencies in the skills and techniques of the different lash artists at Deka Lash Progress Ridge Place.

Furthermore, some customers have complained about poor communication and a lack of responsiveness from the salon. One commenter expressed frustration with the fact that their lashes fell off within 24 hours of getting a full set, and despite attempts to contact the salon for solutions and follow-ups, there was no response. This lack of customer service and communication can be seen as a weakness of Deka Lash Progress Ridge Place, as it leaves customers feeling unsatisfied and ignored.

On the positive side, there are instances where the salon has shown responsiveness and rectified the situation. One customer reported a mid-inner lash issue after a lash lift but was able to make an appointment to have it fixed by the same technician, resulting in a satisfactory outcome. This suggests that the salon is capable of addressing and resolving customer concerns when they are brought to their attention.

In conclusion, while Deka Lash Progress Ridge Place has received positive feedback regarding its booking convenience, cleanliness, and skilled technicians like Isabelle, Sheryl, Melody, and McKenna, there are weaknesses in the form of inconsistent service quality and a lack of communication. Addressing these weaknesses and maintaining a high standard of service and customer care could significantly improve the overall experience at Deka Lash Progress Ridge Place.

Best TL Reviews

Booked with Isabelle for my full set initially and she did a great job! But for my first fill yesterday I was with someone new, they looked good at first but once I got home I felt lashes poking my eye and gave them a better look. One eye looks pretty decent but the other, it's as if she didn't remove any of the old grown out lashes and they were very sparse on one half of my eye and drooping into my eye because they're so grown out.

I recently had my lashes done by Sheryl and she was wonderful! She is very sweet, and does a great job making sure you are comfortable throughout the entire process. My lashes looked great after my initial set and after my fill, I will definitely be returning to see her!

I had my TrueXpress refill done and my lashes look great! Love the location and how clean it is and Melody is friendly and had great attention to detail. I hadn’t done my lashes in many years, but glad to have started up again and with Melody! Love the options of different of kind of styles, location, cleanliness, professionalism and pricing!

Was able to get an appointment within a day and the technician did an excellent job with my fill based on existing extensions. Will definitely be back!

McKenna was very attentive and great with her time. Isabelle is also very detailed oriented and fast with fills!

Update:

They contacted me right away and was able to make an appt for Saturday 6/11/22. It was the same girl that did my lash lift. She was able to fix my mid- inner lashes and I was really happy with it. Now it’s been about 3 days and still looking amazing! Thank you so much!

Read a lot of good reviews about this place so I decided to make an appt. I got a lash lift on Friday 5/27/22. After few hours I notice the middle to inner corner of my ashes were already not curled up so I called Deka Lash to see if I can come back in to get that fix but the lady on the phone told me I have to wait 48hours because the lashes usually will curl up more. Well that did not happen. It stayed flat and only toward the ends of my lashes were curled up. Called few times to try to come in to get my lash lift fix after few days but no response. Very unsatisfied

I used a Groupon to get a full set of classic eyelashes.

I bought $50 worth of product for my lashes. The girl who did them was really nice and did a good job but literally half of my lashes fell off LESS than 24 hours later. I did not use any product on or near them, did not get them wet, and followed all directions. I called back to see if there were any solutions and nobody got back to me. I called again to follow up and they once again never got back to me. I spent almost $150 for less than 24 hours of lashes and product that I cannot return and it has been two weeks now and no response, no call back and no concern for all the money I wasted on a service that lasted less than a day.

mckenna did an amazing job on my lashes! if you are needing a lash artist she is FOR sure the one to go to (: