Victor's Barber Shop & Beauty Salon

+1 773-884-0144

5308 S Pulaski Rd, Chicago, IL 60632 United States of America

Open Today: -

Quick Facts About Victor's Barber Shop & Beauty Salon

Victor's Barber Shop & Beauty Salon has several strengths and weaknesses based on the comments provided.

One of the strengths mentioned is that they provide great haircuts. Customers have expressed satisfaction with the quality of the cuts they receive, mentioning that the barbers are skilled and do a good job. Additionally, the wait times are usually not long, which is another positive aspect mentioned by a customer. This suggests that the shop is efficient in delivering their services.

A positive aspect of the shop is the friendliness of the barbers. The comment mentions that the barbers are friendly, which creates a welcoming atmosphere for customers.

Another strength mentioned is the performance of one particular barber named Jose. A customer mentioned that Jose did a great job cutting their child's hair. They appreciated his patience and careful work. This suggests that there are skilled barbers within the establishment.

However, there are several weaknesses highlighted in the comments as well. First and foremost is the poor customer service. One customer mentioned that the barbers did not communicate their closing time properly, leading to an unpleasant experience. Another customer expressed disappointment in the lack of greeting, which negatively impacted their perception of the shop. These instances indicate a lack of attention to customer needs and a disregard for basic communication practices.

Another weakness mentioned is the inconsistency in serving customers. One customer pointed out that they had to wait for a long time despite others who arrived after them being served first. This suggests a lack of organization and fairness in how customers are attended to.

The cleanliness and hygiene practices of the shop are also brought into question. A customer mentioned that the barbers did not clean their utensils between customers, which is a significant concern for health and safety. This indicates a lack of professionalism and attention to detail in maintaining a clean and sanitary environment.

Furthermore, the comment about inappropriate music videos being played highlights a lack of consideration for the diverse clientele that visit the shop, particularly families with children. This demonstrates a disregard for creating a family-friendly atmosphere and catering to the needs and sensitivities of all customers.

Overall, Victor's Barber Shop & Beauty Salon has strengths in terms of the quality of the haircuts, short wait times, and the skills of some of their barbers. However, they have significant weaknesses in customer service, fairness in attending to customers, cleanliness practices, and providing a family-friendly environment. These weaknesses need to be addressed in order to improve the overall customer experience at the establishment.

Best TL Reviews

Entre con mi hijo a las 4:pm sin saber que cierran a las 4pm. Al parecer los barberos están mudos? Entre y nomás me señaló con su mano cortándose su cabeza.? Horrible el servició al cliente. ( no le costaba nada decirme; “desculpe cerramos a las 4pm ya no lo podemos atender”)

Horrible customer service. I usually Pay $100 for my me and my son including tip. I’ll find a better shop that know how to greet customers

This place literally serves who they feel like it. I’ve been waiting for an hour and 8 walking were seated before me. Out of 4 different barbers

Si quieren una trasquilada aqui vengan todos se estan enseñando y no saben cortar pelo ALVERTIDOS / this place is a trash don't waste your money here all people are learning to cutt hair even though it says BARBER SHOP this place need to be closed or not charge you have been warned ????

Me cortaron la cara y aún haci cobraron la rasurada que mal. Pelo cortan bien barba no cuidado. Que cortan y aún haci cobran solo iré en caso que no haya otra no me gustó ese servicio. Aúnque vallan a cerrar no hay que hacer las cosas a la carrera adiós. Espero no volver.

This place cuts your hair fast. No complaints about how fast they cut it. But if you notice, they don't clean their utensils between customers. I've seen one cut as guy's hair. Pause, then trim the guys ear and nose hair then go back to cutting hair. The customer let them another sat down and the same utensils were used as they were.

Great cuts. Usually not a long wait time. Friendly barbers.

Exelente lugar tienen muy buenos peluqueros excepto el bigotes el no sabe

Jose does a great job! He did my 5 year old son's haircut and I loved it! Jose was very patient and did the fading and the lineup cautiously. Cutting hair is already hard work but cutting the hair of a child is even harder that's why I payed him the $15 and an extra tip. I do have to say that the environment is not that child friendly; the music videos that they played are not appropriate for our blessings and that's why I gave them 4 stars instead of 5!