Quick Facts About # 1 Nails
Strengths:
1. Good service: Multiple comments mention the good service provided by the nail technicians at #1 Nails place. They seem to be attentive, accommodating, and willing to fulfill customer requests.
2. Comfortable atmosphere: One customer specifically mentions feeling comfortable during their visit, suggesting that the ambiance of the salon is pleasant and inviting.
3. Accommodating to children: A comment mentions that the nail technicians at #1 Nails place are accommodating to a 6-year-old child, implying that they are friendly and patient with younger customers.
4. Variety of colors: A customer appreciates the wide range of colors to choose from, indicating that the salon offers a diverse selection of nail polish options.
5. Multiple services available: Several comments mention receiving not only nail services but also lash extensions, eyebrow waxing, and pedicures. The availability of various beauty services suggests that #1 Nails place is a one-stop-shop for customers.
Weaknesses:
1. Inconsistent quality: One customer mentions having a positive experience, while another customer expresses dissatisfaction with the quality of the service and the outcome of their nails. This inconsistency suggests that the overall quality of #1 Nails place may vary.
2. Poor response to complaints: A customer who had a bad experience with a specific nail technician complains that their complaint was met with rudeness and impatience. This indicates a lack of professionalism and customer service in handling customer complaints.
3. Inadequate skills: A customer mentions that the owner of the salon can't properly do nails, which raises concerns about the expertise and qualifications of the salon's staff. This weakness suggests that there may be a lack of skilled technicians at #1 Nails place.
4. Pricing issues: A customer mentions being quoted one price but being charged almost $100 more. Additionally, another customer complains about the added costs and uneven sizes of the nails. These issues with pricing and inconsistencies in the service indicate a lack of transparency and attention to detail.
5. Negative customer experience: Several comments express dissatisfaction with their experience at #1 Nails place, with one customer vowing to never return again. These negative experiences can deter potential customers and harm the reputation of the salon.
In conclusion, #1 Nails place has strengths in terms of good service, a comfortable atmosphere, accommodating children, a variety of colors, and offering multiple services. However, there are weaknesses in terms of inconsistent quality, poor response to complaints, inadequate skills, pricing issues, and negative customer experiences. Addressing these weaknesses and maintaining their strengths will be essential for #1 Nails place to improve and maintain a positive reputation.
Best TL Reviews
Very nice and good service. Was so comfortable today with how she handled my nails. I believe she did a great job ????
My friend had a really bad experience there she asked for a centain design the lady did a horrible shape,plus a ridiculous design I complained and she turned rude and out of patience telling me she did not how to do that desing which was not that difficult she ended up trying to fix it but I did not work much! Never come back to that place! Seems like the lady was practicing on my nails set!
The owner herself can’t even do nails properly. This place is awful. I politely asked for one change on my nails and she bit my head off. I will never go back here. This woman has a terrible temper and she needs to get a handle on herself. Plus my nails look awful. 0 stars if I could.
Terrible job on all sets of nails. Got 3 full sets, quoted a price and added almost 100 to the price. Too thick and they cut our skin multiple times next to the nails. Sizes are not same across and a few nails are crooked and not filed evenly.
Would never go there again
Loveeeee #1nails! Been going here for over a year and they never disappoint. Today I got lashes, a fill, and pedicure. Thuy is amazing! She always does whatever design I ask and accommodates my 6 year old daughter when I bring her as well.
It was my first time here great nail tech and great costumer service lots of colors to choose from. I will be back again thank you. I recommend.
Best manicure and pedicure! Got a full set on Saturday morning and my eyebrows waxed as well!! Definitely will be going back!
I appreciate it and now tech for getting me in last minute she did a great job
Place Pictures
# 1 Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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