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A1 Nails Salon

+1 301-972-6500
21030 Frederick Rd Suite F, Germantown, MD 20876 United States of America
Open Today: -

Quick Facts About A1 Nails Salon

A1 Nails Salon has several strengths based on the comments provided. One of the strengths is its large selection of colors. Customers appreciate having a wide range of options to choose from, as it allows them to find the perfect shade for their nails. This indicates that the salon pays attention to current trends and ensures that customers have access to the latest and most fashionable nail colors.
The receptionist at A1 Nails Salon is mentioned as being personable and polite. Customers appreciate her timely greeting and her ability to multitask by answering phone calls while attending to customers in person. This demonstrates good customer service and professionalism on the part of the salon.
The nail technicians at A1 Nails Salon are highly regarded by customers. Victoria and Nicole are specifically mentioned as being sweet, attentive, and efficient. Customers appreciate their ability to understand and fulfill their requests when it comes to nail designs. This indicates that the salon has skilled and talented technicians who are able to provide high-quality nail services.
The durability of the nail designs is another strength of A1 Nails Salon. Customers mention that their nails held up well even after days of activities such as visiting Universal Studios and going to the beach. This shows that the salon uses quality products and techniques that result in long-lasting nail designs.
Cleanliness and a relaxing environment are also highlighted as strengths of A1 Nails Salon. Customers mention that the salon is clean and that the technicians take great care in not damaging their natural nails. This indicates that the salon prioritizes hygiene and customer comfort.
A1 Nails Salon receives many compliments for the work done by its technicians. Customers mention receiving compliments on their nails and being happy with the overall service. This indicates that the salon consistently provides satisfying results to its customers.
On the other hand, the salon also has some weaknesses based on the comments provided. One customer mentioned that the staff at A1 Nails Salon is rude and slow. They also express disappointment in the salon's preference for acrylic customers. This suggests that the salon may prioritize certain types of services over others, which can negatively impact the experience of customers who prefer different types of nail services.
Another weakness mentioned is the overuse of the drill during nail services. One customer expressed concern about the damage it can cause to natural nails, and their concern was ignored by the staff. This indicates that the salon may not prioritize the health and well-being of the customer's natural nails.
Furthermore, a customer mentioned that after using dip powder, their nails became thin and started breaking after only one week. This suggests that the salon may not be using proper techniques or products for dip powder services, resulting in damage to the customer's nails.
One customer had a particularly negative experience where their daughter's fingers were cut and the nails were not painted properly. The customer also mentioned that the shaping of the nails was horrible and that the customer service was unsatisfactory. This indicates that there may be inconsistencies in the quality of service provided by different technicians at the salon.
In conclusion, A1 Nails Salon has several strengths, including a large selection of colors, personable and polite receptionists, skilled and attentive nail technicians, long-lasting nail designs, cleanliness, and positive customer feedback. However, there are also some weaknesses, such as rude and slow staff, a preference for certain types of services, overuse of the drill, damage caused by dip powder services, and inconsistencies in the quality of service. These weaknesses suggest that there may be areas for improvement within the salon.


Best TL Reviews

First time here after the change in management (and time first getting my nails done again after COVID!! ????). Absolutely loved the large selection of colors!! The receptionist was personable and polite; she greeted every customer who walked in in a timely manner even while answering phone calls. Victoria did my nails, and she was very sweet. It was easy to communicate what I wanted, and she was both attentive and efficient. Will definitely be back!
I am so happy with the services and nail design at A1 Nails. Nicole was able to squeeze me in last minute and did a fabulous job on the design. She paid attention to the details and did the design exactly how I wanted it. I did my nails for my 10 day vacation and they held up even after 5 days of Universal Studios and 3 days at the beach. I always love my nails by Nicole!! She is the best! Thank you so much Nicole!!!
Love this nail salon!
I have been to Nicole twice. I get acrylic overlay with some type of designs and just had an amazing pedicure. My daughter gets a dip powder service and it’s beautiful. We get many compliments.
Her work is perfection. Takes great care to not damage my nails, clean salon, relaxing environment. Everyone is very friendly.
So glad I found her and highly recommend her salon. This day I got a cateye French. ????
Showed up on a Sunday afternoon and Kevin gave me the best summer nails I’ve ever had! I brought in a picture off Pinterest and he was able to match the colors and design perfectly. He paid incredible attention to detail in every step from trimming my cuticles to shaping and painting my nails. I couldn’t be happier with how they turned out!
If I could give zero stars I would. The staff is rude and slow. They only want acrylic customers. I tried this place 3 times and each time was worse than last. They use the drill wayyyyy too much which damages your natural nails and they show their disappointment when you don’t want fake nails. When I expressed my concern with overuse of the drill, they ignored me.
After 1 week service of dip powder, all my nails are breaking because they are now too thin. The long nails are my natural length. They ruined my nails ????????????
DO NOT WASTE YOUR MONEY!!These are the nails that cost me $140!The nail tech cut my daughters fingers and didnt even paint the nails all the way. The shaping is horrible! Her friends nails were bent and not smooth very bumpy! The heart looks like a circle. Absolutely horrible customer service! I asked for money back, not all, not half, but some and i was told i could get a discount on next visit. There is NO next visit with this bad job!!!DO NOT WASTE YOUR MONEY
First time visit and I was so impressed! The salon is very clean and the staff was so friendly! I asked my nail tech, Jay, to do a design and she offered a snowflake so I said sure, thinking it would be a generic, cute snowflake.... nope! It's gorgeous! She was careful and meticulous and my nails are so pretty, I can't stop showing them off! Not only did she do a great job, but start to finish (including taking off old dip) was only about 50 mins and pricing was pretty good ($51 which included the upcharge for the design). Highly recommend!!
Nicole is Amazing! I've been going to Nicole for a few months now and every design that I found on Instagram/Pinterest and showed her she does an excellent job! I appreciate the time and effort she puts into all her designs to get exactly what I want! I also come here to get my eyebrows waxed by Hellen and she did a phenomenal job! The shop is very clean, and all clients wore face masks. The pricing is also fair for the area. A1 Nails is definitely my go to salon.

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A1 Nails Salon Info

Amenities

Health & safety
  • Staff wear masks
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Amenities
  • Restroom
  • Wi-Fi
Crowd
  • LGBTQ+ friendly
Planning
  • Appointments recommended
Payments
  • Debit cards