Quick Facts About Imperial Barber Shop
Imperial Barber Shop has received a mix of positive and negative comments from customers, which highlight both the strengths and weaknesses of the place.
Starting with the strengths, many customers have praised the barbers at Imperial Barber Shop for their expertise in newer styles. They have been described as capable and skilled when it comes to contemporary haircuts. Customers have also appreciated the friendly atmosphere of the shop, mentioning that the staff is welcoming and creates a comfortable environment. The presence of a movie playing on a flat screen for waiting customers has been seen as a thoughtful touch to enhance the customer experience.
Customers have also mentioned that they appreciate the attention to detail that the barbers at Imperial Barber Shop pay to their work. One customer specifically mentions that their 5-year-old's line up was perfectly done, indicating that the barbers have a knack for precision and accuracy in their haircutting techniques. The lack of hidden fees and transparent pricing has also been appreciated by customers, as they feel that they are getting what they pay for.
However, there are also some weaknesses that have been pointed out by customers. One common complaint is the inconsistency in the quality of haircuts. While some customers have had positive experiences with skilled barbers, others have mentioned that they received subpar haircuts. In particular, the barbers seem to struggle with older styles, as mentioned by one customer who felt that their haircut was not done properly initially.
Another weakness highlighted by a customer is the issue with appointments. One customer made an appointment over the phone but was told that their barber was on lunch break, resulting in a long wait time for their haircut. Additionally, this customer mentions that the barber they saw did not properly apply alcohol to the back of their head, causing irritation and razor bumps. Such instances of miscommunication and lack of attention to detail can lead to customer dissatisfaction.
Another weakness raised by a customer is the lack of availability of barbers. They mentioned that despite there being four available barbers sitting with their cell phones, none of them wanted to cut their hair. This indicates a lack of customer service and a missed opportunity to cater to potential clients.
Lastly, some customers have complained about the prices at Imperial Barber Shop. They felt that the prices were too high considering the flaws in their haircuts, such as uneven sides and lines. This suggests that the value for money may not be satisfactory for some customers.
In conclusion, while Imperial Barber Shop has strengths such as skilled barbers for newer styles, a friendly atmosphere, attention to detail, and transparent pricing, there are also weaknesses that need addressing. Inconsistency in haircuts, issues with appointments, lack of availability of barbers, and high prices with flaws in haircuts are aspects that the shop should work on to improve customer satisfaction.
Best TL Reviews
At first, I was very disappointed. They are capable barbers when it comes to the newer styles. Older styles seem to perplex them. The barber I got was incapable of cutting my hair properly. Another barber took over and did get it right. I was very grateful and gave her a good tip. I will be going back there!
So I made an appointment the other day at 2:00 pm for my boyfriend last minute because his usual barber was booked. When my boyfriend got there at 2 he was told that the girl I made an appointment with on the phone was his barber and that she was on her lunch break and was barely on her way back. The barber there then told him the customer who got there before him would go first despite my boyfriend having an appointment. My boyfriend waited an hour to get his haircut from a different barber because the girl wasn't back yet. Midway through his haircut she arrives and the other customer had already left. At the end of his haircut the barber didn't apply alcohol to the back of his head and now his skin is irritated with razor bumps. I was really disappointed because I saw the good reviews but now we won't try it again.
I don't recommend anyone coming here! Really big guy with glasses completely ruined my hair. Asked for a mid-fade with a 1/2 size, hard part, & trim off the top. Mid-fade was completely uneven all around my head. Hard part line was crooked and NOT the way I wanted. & the guy didn't even trim anything off the top. I was extremely disappointed. Never coming here again
Very bad service. My husband and kid went to get a haircut. We checked in and wait. But there were 4 available barbers sitting with their cell phones and none wanted to cut their hair so we left.
Great barber ???? my husband really liked his haircut, especially since we are from out of town and didn't know where to go! This is the place to go! Very friendly staff also. All around great barbers
As an ex-Norwalk resident I must say that that city was easy overdue for a great barber shop like this one. This is one location of several. And the people that work here are amazing specially, Irma, who works miracles on my toddler.
Prices too high for a haircut with lots of flaws. Uneven sides and lines.
Friendly atmosphere. They had a movie playing on a flat screen for waiting customers. But my favorite thing has to be how much attention the barbers pay to their work. My 5 year old line up is super on point. And no hidden fees. The sign says 10 dollars and that's how much it was.
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Imperial Barber Shop Info
Amenities
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Crowd
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LGBTQ+ friendly
Today
Opening Hours
| Monday | 08:30 AM - 08:00 PM |
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| Tuesday | 08:30 AM - 08:00 PM |
| Wednesday | 08:30 AM - 08:00 PM |
| Thursday | 08:30 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 08:00 AM - 04:00 PM |
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Location
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