Quick Facts About Kimi Nail
Kimi Nail Place is a popular nail salon with several strengths based on the comments provided. One of the strengths mentioned is the amazing experience customers had, emphasizing the quality of service provided. This positive feedback is likely to attract new customers and maintain a loyal customer base.
Furthermore, customers appreciated the cleanliness and sanitation practices followed by the salon. This focus on hygiene is crucial in the beauty and wellness industry, and it helps build trust among customers. Additionally, the salon offers a wide selection of colors for nail services, allowing customers to find their preferred shade easily. This extensive variety adds value to the overall experience.
The husband and wife duo running the nail salon is another strength that adds a personal touch to the services provided. Customers appreciate the friendly and professional nature of the staff members and enjoy interacting with them. This personal connection and attention to individual customer needs help build strong relationships and loyalty.
The salon's ability to accommodate special requests for nail designs is also a significant strength. Many customers expressed satisfaction with the husband's skills and creativity in nail art, even for unconventional requests like ninja turtle nails. This flexibility and willingness to go above and beyond for customers set Kimi Nail Place apart from other salons.
Reasonable prices were also mentioned as a positive aspect of the salon. Customers appreciated the affordability of the services, making them accessible to a wider range of people. This affordability serves as a competitive advantage and can attract more customers in search of quality services at a reasonable cost.
Despite these strengths, there are a few weaknesses that should be addressed by Kimi Nail Place to improve customer satisfaction. The most significant drawback mentioned in the comments is the long wait times and busy nature of the salon. This issue affects customer experience negatively, and some customers expressed frustration regarding this aspect. To mitigate this weakness, the salon could consider hiring additional staff or improving their appointment system to reduce wait times and manage the high demand more effectively.
Another customer mentioned that their gel manicure started chipping just a week after the service, raising concerns regarding the longevity and durability of the nail products used. To address this weakness, the salon should ensure that they are using high-quality products and provide aftercare instructions to customers to ensure their nails last longer.
One customer expressed dissatisfaction due to a miscommunication issue with the staff members. The customer stated that they showed a picture of the desired design, but the salon was unable to fulfill the request due to lacking materials. To prevent such issues in the future, the staff should improve communication with customers, ensuring clarity and transparency about available materials and services.
Additionally, one customer mentioned encountering a rude staff member who did not greet them properly and refused to provide service near closing time. This negative encounter can impact the overall reputation of the salon. To address this weakness, the staff should receive proper customer service training to ensure a welcoming and friendly environment for all customers.
In conclusion, Kimi Nail Place has several strengths, including an amazing customer experience, cleanliness, friendly staff, willingness to accommodate special requests for nail designs, reasonable prices, and a wide selection of colors. However, they should address and improve upon weaknesses such as long wait times, product durability, communication issues, and staff behavior to ensure a consistently positive customer experience and maintain a loyal customer base.
Best TL Reviews
Amazing experience i loved how the finishing was, i did a gel manicure she cleaned it very well and very sanitary she is very nice and polite the gel manicure looks amazing they are very fast and quick i would definitely make another appointment. Very big selection of colors and what ever color you pick you will get.
So the only reason I'm giving this 4 stars is because of how busy they are and how long wait times are. That's the major downside. Everything else is amazing. They are a small family owned business. It's literally a husband and wife that do nails so you won't exactly be in and out with only 2 workers. They are very clean, very friendly and professional. The wife does awesome eyebrows and husband does the most amazing and cute designs. Unlike MOST nail salons, they will not deny any special requests for designs. I asked for ninja turtle nails and he took over an hour on my hands and toes not rushing even with a full waiting room. Absolutely love them!
Did my Gel manicure & gel pedicure here (same day for both).. service was great !! Prices are reasonable .. Very friendly service & ambience is quiet .. my manicure lasted almost a month nooo chipping til 2/12/20. My gel pedicure is still intact & my heels feel good still if you know what I mean. (Have dry skin) Overall I recommend this place for this service ...
The staff were professional,friendly and polite. Two of my nails(natrual, no overlay or filling) didn't set well so I returned the next day and the staff did an excellent job in repairing the damage without any extra charge. A week later my nails are still in great condition (no chips or cracks). I would recommend Kimi Nail to family and friends
Horrible experience! I would never go back again. I showed them a picture of what I wanted and they said they could do it. Right at the end however they said they couldn't because they didn't have the materials that were needed. Why even lie about it then. The guy would mumble his words and expected me to understand him. The lady would stare holes when this would happen too. Uncomfortable experience. Was not satisfied about anything.
They were nice and I didn’t wait too long, but a week after paying $29 for my gel full set, they began coming off :(
It was my first time going there yesterday.. I was waiting alittle while BUT I can’t complain they are very affordable and my nails came out POPPIN!! Very pleased ????
Rude lady didn't even get a hello how are you. I went in at 6:50 and they close at 9 pm and she told me she wasn't going to take me rude never going again. Pretty sure other salons want my money
Kimi Nail Info
Amenities
Accessibility
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 05:00 PM |
|---|---|
| Tuesday | 10:00 AM - 04:00 PM |
| Wednesday | 10:00 AM - 04:00 PM |
| Thursday | 10:00 AM - 04:00 PM |
| Friday | 10:00 AM - 04:00 PM |
| Saturday | 10:00 AM - 04:00 PM |
| Sunday | Closed |
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