Coco Nails Bar Lll

+1 734-324-1480

3185 Fort St, Wyandotte, MI 48192 United States of America

Open Today: -

Quick Facts About Coco Nails Bar Lll

Coco Nails Bar III has received a variety of comments from customers, highlighting both strengths and weaknesses of the establishment. Overall, the reviews indicate that there are several positive aspects of the nail salon, but also some areas for improvement.

One major strength of Coco Nails Bar III is their excellent customer service. Several customers mentioned that they had a positive experience with the staff, describing them as warm, welcoming, and friendly. This is demonstrated by the comment that the phone customer service was especially warm and welcoming, creating a positive first impression. Additionally, the staff was praised for being funny, sweet, and providing a one-of-a-kind customer experience. These positive interactions with the staff contribute to a welcoming and comfortable atmosphere, which is important for customers seeking a relaxing nail salon experience.

Customers also appreciate the cleanliness of Coco Nails Bar III. The salon is described as clean and hygienic, which is crucial for maintaining a professional and safe environment. This cleanliness is likely to make customers feel more comfortable and confident in the services provided.

Another strength mentioned by customers is the affordability of the services. The comment specifically mentions fair pricing, indicating that Coco Nails Bar III offers competitive prices compared to other nail salons. This is important, as customers are always on the lookout for good value for their money.

Furthermore, Coco Nails Bar III has been praised for being kid-friendly. This is a major advantage for parents who want to bring their children along for a pedicure. The positive experience of taking a daughter for her first pedicure suggests that the staff is accommodating and patient with younger clients, making it a family-friendly environment.

However, despite these strengths, there are some weaknesses that have been highlighted by customers. One major weakness mentioned is the lack of attention to specific requests. For example, in one comment, a customer expressed disappointment that they did not receive the specific type of pedicure they requested. This indicates a lack of attention to detail and customer preferences, which can lead to dissatisfaction and a sense of wasted money.

Additionally, the issue of staff being on their phones instead of providing proper service was raised in one comment. This shows a lack of professionalism and attentiveness on the part of the staff, which can be frustrating for customers who expect the full attention of the nail technician.

There were also multiple comments regarding issues with appointment scheduling and customer service. Several customers complained about the salon being closed during business hours, causing inconvenience and frustration. Additionally, some customers were unhappy with the wait times, despite having made an appointment. This indicates a lack of organization and communication within the salon, leading to customer dissatisfaction.

Furthermore, there were complaints about the quality of the services provided. In particular, one customer mentioned that their nails chipped within 24 hours and were misshapen, suggesting a lack of skill and attention to detail from the staff. Another customer mentioned a dip manicure that was applied incorrectly, resulting in a poor outcome and dissatisfaction.

In conclusion, Coco Nails Bar III has received both positive and negative feedback from customers. The strengths of the salon include excellent customer service, cleanliness, affordability, and being kid-friendly. However, there are weaknesses related to attention to detail, professionalism, appointment scheduling, and the quality of the services provided. These weaknesses should be addressed in order to improve the overall customer experience at Coco Nails Bar III.

Best TL Reviews

Took my daughter for her first pedicure and I am SOOO happy this is where we went. Called ahead and phone customer service was warm and welcoming. The two women who did our pedicures were funny and really sweet and seriously just amazing. I could not recommend this place more! ???????????????????????????????? fair pricing. Great service. Felt like family. Veryyyy kid friendly. Clean. And quick. Thank you!!!

I was excited to get a pedicure. I came in they didn’t ask me what kind of pedicure. I wanted the milk and honey they continued to give me a “basic” pedicure. Before I knew it I was done and had waisted $28. Total start to finish took about 15 minutes. Don’t waist your time & money you can get better results at home.

This is my second time here and I’ll be back for a third and probably for a 100th visit. Moe did such a fantastic job! FLAWLESS shellac! Really detail oriented! Kind and funny as well, really giving a one-of-a-kind customer experience! ❤️❤️❤️❤️

nails already chipping only had them for 24hrs there mis shaped and the women was on the phone the whole time talking to someone instead of paying attention to how she did my nails so they wouldn’t even dry correctly.

Have been going here for years. Tried twice to walk in and they were closed during business hours. I understand being short staffed, but a note on the door would be nice. Finally called to get an appt for 2 pedicures. Not really interested in taking the res. Went at appt time. Nope! There’s a wait. Then was scolded for trying to make an appt because they are short staffed. Why would I try 3 times to get a pedicure, then make an appt. And have to wait an hour, and then get scolded? Will never go back.

After reading promising reviews, I was so disappointed with my experience here. The girl who did my pedicure propped her phone up and watched Judge Judy the entire time and the owner who did my dip manicure was sloppy and applied it like thick acrylic rather than the dip method. The result was chunky and uneven and the full pieces all popped off within days. An associate also tried to pressure me into getting the most expensive pedicure and he seemed frustrated when I didn’t take the bait. I will 1000% not be back, or recommend this place to anyone.

Decided to give this place a second chance, glad I did! I had Tina do my nails and she did a GREAT job! Really glad I had her as my nail technician, I’m also keeping her ????Thank you Tina!! (Don’t mind my super dry hand. This is Michigan after all)

Love this place! I always feel so welcomed and pampered. Brenda does my nails and toes and does an amazing job every time.