Quick Facts About Visions Hair Design
Visions Hair Design, as described by the comments, has a mix of strengths and weaknesses. Below, we will discuss each aspect in detail.
One of the strengths of Visions Hair Design is the positive experience and skill of Terry, the barber. He is described as doing amazing work and being personable, which is important for creating a comfortable and enjoyable environment. The fact that customers have been going to Terry for over a year highlights his consistency and talent. This positive review showcases Visions' ability to provide excellent haircuts and build lasting relationships with customers.
Another strength highlighted in the comments is the affordability of services offered at Visions. It is described as a great and affordable place for various salon services such as haircuts, highlights, color, and massages. The staff is praised for being friendly, kind, and personable, which contributes to creating a welcoming atmosphere. Having affordable services can be a major advantage for attracting customers who are conscious of their budget.
Terry's interaction with customers, as described in the comments, is also a strength. Terry is patient, loving, and kind, especially when dealing with a customer's child who has sensory disorder. This displays a level of understanding and empathy that can make the salon a comfortable and safe space for individuals with different needs.
Additionally, Holly is praised for her exceptional work on highlights, color, and haircuts. The mention of her mixing a fantastic red for the fall season shows her talent and creativity. Having skilled and creative hairstylists can be a major strength for a salon, as it allows them to cater to customers' unique requests and provide personalized services.
On the other hand, there are also several weaknesses highlighted in the comments. One of the main weaknesses is poor customer service, specifically demonstrated by Terry. A customer mentions that when she asked for a refund due to her dissatisfaction with the service, Terry responded disrespectfully and even suggested calling the police. This type of behavior can significantly damage a salon's reputation and make customers reluctant to return or recommend the salon to others.
Another weakness mentioned is Suzy Haas' inability to deliver the desired haircut and style. The customer was disappointed because she felt Suzy couldn't provide the look she wanted and ended up going to another salon for a more stylish cut. This highlights a lack of expertise and creativity on Suzy's part, which can be detrimental to creating satisfied customers.
There is also a mention of Amber's poor performance in delivering a perm. The customer's mother's hair was straight the day after the perm, which is not the intended result. This indicates a lack of skill and experience on Amber's part, leading to disappointment and wastage of money for the customer. Providing subpar services can lead to negative word-of-mouth and loss of customers.
Lastly, there are claims that the staff, particularly Terry, can be unprofessional and dismissive towards customer complaints. The comment suggests that they don't take responsibility for their mistakes and may intimidate customers. This form of unprofessional behavior is detrimental to the reputation of the salon and can drive customers away.
In conclusion, Visions Hair Design has both strengths and weaknesses. The positive aspects include the skill and personable nature of Terry, affordability of services, and talented stylists like Holly. However, the salon is hampered by weaknesses such as poor customer service, stylists' inability to deliver desired styles, and unprofessional behavior. It is important for the salon to address these weaknesses and focus on improving customer satisfaction, staff training, and professionalism to maintain and grow their business.
Best TL Reviews
They told me the highlights weren't chunky and when I asked for a refund they refused and said you liked it before. Terry was so disrespectful to me and said call the police do it. NEVER go here
I go to the barber, Terry, and he does amazing work. He is also personable and you can tell he enjoys his work. So happy I found this place and have been going here over a year.
Visions is a great and affordable place for a haircut, highlight, color, massage, etc. The staff is very friendly, kind, and personable! Terry is excellent with both my kids and husband. My 5 year old has sensory disorder and Terry is patient, loving, and kind with him. Holly did a fantastic job on highlights and color and haircut. I needed a change and asked for an autumn red to be mixed in with my highlights. She mixed up a fantastic red for the fall season!! And Yvette has great rates for a massage to relax and de-stress!! I love going here and highly recommend!!!
I liked the women who cut my hair..Suzie Haas but she talked me out of what I wanted. She made me feel like she couldn't do what i wanted. I left feeling disappointed. I went to another salon who wasn't afraid to give me a stylish cut and now i have a bad ass hair cut!. I don't think this is s bad salon but if you want a cut that's not plain then go somewhere else..she also claimed to be able to be good at straightening and smoothing but she sucked! I ran home to straighten my hair properly! And I don't mean to be rude..she was a nice person..just a basic, plain hairdresser. She was a very nice person though..just not impressed with my cut..i looked like my mother!
I always love coming here and getting my hair did. My girl Liz hooks me up! Quick in and out for $40-$100 depending on what you have them do. They do have a barber, to cut your hair, as well men or ladies. I recommend this place if your looking for somewhere to get your hair taken care of. Friendly and with smiles. You'll love it.
Terry was verbally harassing this poor girl when she asked for her money back because he said there was nothing wrong with her hair that it looked good. Said her highlights weren’t chunky either. NEVER get your hair done her unless you’re willing to work with someone who is so rude, and you’d like your hair ruined.
My mother had a PERM by Amber. Her hair was straight the next day. She paid $80 and a tip.My mother hs gotten perms 2to 3 ttimes a year. We have just moved to Ohio and need a salon. My mother has had a regular hair stylist for years. never had a bad perm. $80 is a lot of money for her.
Terry is very nasty and intimidates customers. Go anywhere else, very unprofessional. If you have a bad experience i don't recommend going back for a solution, they think they're perfect and make no mistakes.
Visions Hair Design Info
Amenities
Health & safety
-
Appointment required
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places