Paris Nails

+1 231-799-9355

5345 Harvey St, Norton Shores, MI 49444 United States of America

Open Today: Closed

Quick Facts About Paris Nails

Strengths of Paris Nails:

1. Excellent service: Many customers have praised the staff at Paris Nails for their exceptional service. They mention that the technicians take pride in their work and go above and beyond to ensure customer satisfaction. This is evident in the thoroughness of their pedicures, attention to detail in nail application, and willingness to fix any issues that arise.

2. Skilled technician: One particular technician, Sam, is highly recommended by multiple customers. They mention that he consistently provides outstanding service and ensures that the customers' nails look beautiful and meet their expectations.

3. Accommodating walk-ins: Paris Nails seems to be accommodating to walk-in customers, as mentioned by one customer. The staff is described as nice and helpful, and they were able to accommodate the customer's request for different colors on each hand and foot.

4. Reasonable pricing: Customers mention that the prices at Paris Nails are affordable and provide good value for the quality of service received.

Weaknesses of Paris Nails:

1. Inconsistent service: Despite the majority of positive reviews, a couple of customers report having a bad experience. One customer describes the service as "horrible" and mentions that they felt the staff treated them differently based on their race. Another customer mentions receiving bad service on one occasion and states that it was not worth the money.

2. Poor communication and reception: One customer mentions the receptionist at Paris Nails as being "ghetto" and another complains that they were not acknowledged until a customer of another race entered the salon. These incidents suggest a lack of professionalism and may make customers feel unwelcome or undervalued.

3. Long waiting times: One dissatisfied customer mentions waiting for over 30 minutes for their appointment, only to have others who arrived later with appointments go in before them. This suggests poor time management and organization at the salon, resulting in long waiting times for customers.

Conclusion:

Overall, Paris Nails appears to have several strengths, including excellent service, a skilled technician, and accommodating walk-ins. Customers appreciate the thoroughness and attention to detail in their services, as well as the affordability of their prices. However, there are some weaknesses that need addressing, such as inconsistent service, poor communication, and long waiting times. Addressing these issues would help to improve the overall customer experience and ensure that all customers feel valued and welcomed at Paris Nails.

Best TL Reviews

i LOVE paris nails! i’ve been going for years now and never had a bad experience! i always go to Sam he does the absolute best job, and makes sure you’re nails look beautiful and that, YOU love them!! i would 10/10 recommend coming here, and go to Sam!

I never write reviews but it would be a disservice not to. Undeniably the best pedicure my mom and I have ever gotten. We went in an hour before closing hoping they weren’t too busy to fit us in but got us started very quickly. The pedicure was incredibly thorough (and sorely needed) and the massage was healing. There was no skimping in effort or the products they used and at no point did we feel like we were being rushed through. They did an amazing job and made sure everything was perfect, going so far as to restart a nail once they were nearly done. It is evident they take great pride in their work and their care of each person really showed. We ultimately took an hour and fifteen/twenty minutes meaning they stayed past their closing point to make sure everything was done right. We unintentionally overpaid and they did not hesitate a second to return the extra. Amazing experience and so worth the price (which is also very affordable). 100% would recommend though I’m hoping it doesn’t make them so busy we can’t return.

I have been going to Paris Nails for years now and have always had great experiences! Sam does my nails and he always does a wonderful job. We did dip nails with a pearly chrome powder on top this time and I love them!! I highly recommend Paris Nails and Sam for manis and pedis ????????

We were walk ins. They are so nice and helpful. I love how they did mine and my 5 year olds nails. She's happy they were able to do each hand and foot a different color. Will come back!!

First let's talk about the ghetto receptionist. Next let's talk about how I was there 10 minutes before someone not my same color and they took her before me. But since another technician was finishing a client I figured he was going to take me but no he actually decided to talk to his doctor coworker for a few minutes until his other coworker told him in their language to wait on me. Now two weeks later I decided to go back to get a pedicure and it was horrible service again. I guess I should take the hint that they can survive off my race not spending money there and stop going to that establishment.

So good! Sam is the best, I recommend anyone though. Great attitudes and atmosphere! ❤️❤️

My daughter and I went there today my nails are ok. Her were so bad. They were thick and she was suppose to have an umbrae. She has a hard line you could see her old blue polish under it. They did offer to fix it and made her an appointment for hrs later. The guy that did her nail flung attitude the whole time she was there. So not worth the money.

I used to live in Muskegon and Sam would do my nails here. I moved and I'm in town visiting so I decided to stop in and get my nails done. I waited over 30min to have 3 other people come in who supposedly had appointments go before me, then when I first entered no one greeted me until a person of another race came in after me. I ended up leaving. They are very racist, 30min of my life wasted.