Quick Facts About Diamond 2 Beauty Supply
Diamond 2 Beauty Supply is an established beauty supply store that has been serving the community for a long time. One of its main strengths is its friendly and organized staff who provide excellent customer service. They are described as being helpful and knowledgeable, providing assistance and answering questions with ease. This is an important aspect of a beauty supply store as customers often require guidance and recommendations for their beauty needs.
Another strength of Diamond 2 Beauty Supply is its great jewelry collection. While the jewelry may not be real, customers comment that it is difficult to tell the difference with average eyes. This suggests that the quality of the jewelry is good, and customers can find fashionable and trendy pieces at an affordable price.
The store is also praised for its quality hair and wig options. This is a significant strength as customers rely on a beauty supply store to provide them with good quality hair products. The fact that customers mention the store's wigs specifically indicates that Diamond 2 Beauty Supply has a wide variety of wigs to choose from, catering to different styles and preferences.
The longevity of Diamond 2 Beauty Supply in the community is also a testament to its strengths. One customer mentions that the store has been in the community for a long time, indicating that it has built a loyal customer base over the years. This suggests that the store must be doing something right in terms of its products and customer service to have remained successful for such a duration.
However, there are also weaknesses mentioned in the comments that need to be addressed. One customer mentions that the wigs at Diamond 2 Beauty Supply are on the pricey side. While it is not specified how expensive they are, this could be a challenge for customers on a tighter budget. The store may benefit from offering a wider range of price points for its wigs to cater to different budgets.
Another weakness highlighted is the attitude and lack of knowledge displayed by one of the staff members. This can be detrimental to the overall customer experience, as customers rely on the expertise of the staff when making their purchases. It is essential for the store to address this issue by providing better training and supervision for its employees to ensure consistent customer service.
One negative review also mentions a confrontation between a customer and an employee, where the employee responded rudely. This type of behavior should never be tolerated in a retail environment, as it can drive customers away and damage the store's reputation. The management of Diamond 2 Beauty Supply should address this issue promptly by providing proper customer service training and addressing any employee issues.
Overall, Diamond 2 Beauty Supply has several strengths, including friendly and organized staff, a great jewelry collection, and quality hair and wigs. However, there are weaknesses that need to be addressed, such as the high prices of the wigs and issues with staff attitude and knowledge. By addressing these weaknesses and continuing to provide excellent customer service, Diamond 2 Beauty Supply can further solidify its position as a staple in the beauty supply industry in the North Miami community.
Best TL Reviews
Very friendly and organized. Very helpful when you ask them questions. Great jewelry collections ( not real) but you wouldn't be able to tell the difference with the average eyes. Good quality hair and wigs.
I love Diamond 2 they have been in the community for a long time. The staff are always helpful and friendly. This is my go to if I am looking for a different look in wigs. The only thing that I dislike is that their wigs are a little more on the pricey side but other than that no complaints.
I've been coming to this beauty supply long before I made enough money to buy my own hair/products. The owners are the sweetest!!! The only reason why I've given them 3 stars is because of the hired help. I don't know the girls name and I don't care to. She has the nastiest attitude and doesn't know anything bout what they sell from weave to cosmetics. I've written the review to day because I called about a product, she told me no before she even checked. When I asked if she did she paused then said they didn't carry it again. I went there myself and saw it FULLY stocked. When I told the owners she told me "Girl bye!" And "Well I been workin here." Unfortunately I don't plan on going back.
I LOVE coming here. I'm from Miami but live in Orlando. I never forget to stop by this store when I come down to visit. I love the service and the assistance they provide here. I really wish this shop was up here in Orlando. There's so many great things I can about this place. I highly recommend it.
Diamonds is always a great place to go not inly for there products but the owners and coworkers make you feel wanted and is always with a smile and ready to help their too me the best hair store in Dade county
Awesome variety of wigs that has been reviewed on youtube, so worth it on Tuesdays everything is 10%. Huge staple in the north miami community.
I have been patronizing this store for a long time.They always give excellent customer service thanks to everyone especially Lisa she does her work with such ease & was so cordial????I will return. Thanks again everyone.
Great service! This was my 4th stop searching for my hair. They had the length, color and style that I was looking for. I'll be back.
Diamond 2 Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | Closed |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:30 AM - 06:30 PM |
How to go there
Location
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