Orbit Salon

+1 205-918-0333

2030 11th Ave S, Birmingham, AL 35205 United States of America

Open Today: -

Quick Facts About Orbit Salon

Strengths:

1. Excellent customer service: Many customers praised the friendly and helpful staff at Orbit Salon. They felt welcomed and valued from the moment they arrived and appreciated the personalized attention they received throughout their visit.

2. Talented and knowledgeable stylists: The comments highlight the skill and expertise of the stylists at Orbit Salon. Customers mentioned specific hairstylists, such as Mackey and Peter, who consistently delivered fantastic results and made them feel comfortable during the haircutting process.

3. Inclusive and affirming environment: Orbit Salon promotes inclusivity and creates a safe and welcoming space for all customers, including queer individuals. They actively defy traditional gender norms by pricing services based on hair type rather than gender, making their salon accessible to a more diverse clientele.

4. Attention to detail: The positive reviews consistently mention the stylists' attention to detail, precision, and willingness to listen to customer preferences. Customers felt confident that their hairstylist understood their desires and could deliver the desired outcome.

5. Stylish and comfortable salon: The comment about the salon's "cool" and "homey" atmosphere suggests that Orbit Salon has created a visually appealing and comfortable space for customers. The well-decorated interior adds to the overall positive experience.

6. Reasonable pricing: Customers appreciated the reasonable pricing at Orbit Salon compared to other salons they had previously visited. The fact that they price haircuts based on style rather than gender was particularly praised.

Weaknesses:

1. Lack of diversity in stylists: While the comments highlight the talent and skill of the stylists, there is a mention of the need for an Asian stylist specifically. This suggests a potential gap in the diversity of stylists available at Orbit Salon, which may limit the salon's ability to cater to a wider range of customers.

2. Limited feedback on other services: The comments primarily focus on haircuts and styling, with minimal mention of other services such as coloring, treatments, or special treatments. This lack of feedback makes it difficult to assess the salon's strengths and weaknesses in these areas.

3. Potential for long wait times: None of the comments address the issue of wait times or appointment availability. If the salon experiences high demand, it could result in longer waiting times or difficulty scheduling appointments.

4. Limited range of customer testimonials: While the comments provided are largely positive, they represent a limited sample size and may lack diversity in terms of age, gender, and hair type. It would be beneficial to gather more feedback from a wider range of customers to get a comprehensive understanding of the salon's strengths and weaknesses.

Overall, Orbit Salon appears to have multiple strengths, such as excellent customer service, talented stylists, an inclusive environment, attention to detail, a stylish salon, and reasonable pricing. However, areas of improvement could include expanding the diversity of stylists, gathering more feedback on all services offered, addressing potential wait times, and considering a more diverse range of customer testimonials.

Best TL Reviews

Mackey made me feel brand new with my blonde balayage!! I loved the vibe of the salon, how sweet everyone was, and how they promote inclusiveness which is something I had never really seen promoted in an salon I have used! I will definitely be recommending him as well as orbit to all my friends who need a new hairstylist or salon to call home!

It is such a cool place and an awesome waiting area! Mackey is the best at cutting my hair I have been going to him for years! Highly recommended ????????

Fantastic experience! The hair dresser listened to me and gave some feedback, until we settled on a cut I was happy with. They made me feel very comfortable, gave me a haircut I am very excited about (having several bad haircuts in the past I had given up on achieving a look I wanted), and was reasonably priced.

10/10 I would recommend it and happily go back for all my haircuts.

This was my first visit to Orbit. From the moment I arrived, I felt like I had come to the right place, Joe check me in, he was super friendly, helpful and very sincere. He even helped me pick out a print that I purchased for my wife. Mackey was my stylist. He is such an awesome guy, very friendly. I got a cut, shampoo and style.

I told him how I normally wear my hair, but feel free to do something a little different. He went with it, cut my hair a wee bit different to help with styling and I absolutely love it. I am so happy with my experience, it's nice to see customer service still means something. I have already booked my next appointment and I am looking forward to my next visit.

Mackey at Orbit Salon is the only person I’ll let cut my hair! He does the best fade in Bham! He is very precise and never feels rushed, plus he always makes sure he knows exactly what you want. Definitely recommend!

Did very good at styling, Veroneka was very friendly and we had a good conversation! Definitely enjoyed this experience!

came in with an idea and came out looking glamorous! i love my hair, joseph did an amazing job and i had a great conversation with him. the inside is like no other, very homey and beautifully decorated. easily the best salon in birmingham. i’ll be visiting again (:

Peter has been styling my hair for over 5 years now. If you or anyone you know needs an Asian stylist, Peter is the person for you. Even when Peter was on leave, three different stylists covered me and all did an excellent job. Everyone at Orbit is so sweet. The salon is an affirming space for queer folks. I appreciate that their pricing is done by type of hair style rather than gender: “women’s cut/men’s cut” is “long hair cut/short hair cut”. I was paying other salons a ridiculous amount of money for a similar hair cut that a man was getting for $30 less.