Quick Facts About Genesis Dominican Hair Style Salon
Genesis Dominican Hair Style Salon has received mixed reviews from customers, with both positive and negative feedback. In order to evaluate the strengths and weaknesses of the salon, we will analyze the comments provided.
Starting with the positive comments, it is evident that the staff at Genesis Dominican Hair Style Salon is highly praised for their friendliness and professionalism. The first comment highlights the exceptional customer service provided by the three ladies working at the salon. The reviewer specifically mentions their efficiency and the fact that they were offered a complementary salad, which is seen as a pleasant surprise. This demonstrates that the staff at Genesis Dominican Hair Style Salon places great emphasis on creating a welcoming and pleasant atmosphere for their clients.
Another customer expresses satisfaction with the salon's ability to cater to their specific hair needs. They mention that as someone with natural hair, they had struggled to find a stylist who could satisfy them until they discovered Genesis Dominican Hair Style Salon. This feedback suggests that the salon has stylists who are knowledgeable and skilled in working with different hair types.
Additionally, one customer praises Genesis as the best hairstylist they have ever encountered, and as a result, they have continued to bring their children to the salon. This comment indicates a loyal customer base, which suggests that the salon consistently delivers quality service and meets the needs of their clients.
On the other hand, there are several negative comments that point out weaknesses and areas for improvement. Multiple customers mention the issue of long wait times, with one specific comment stating that they were at the salon for over five hours. This feedback highlights a potential weakness in managing appointments and effectively organizing the workflow. Additionally, another customer mentions waiting for three hours without being acknowledged or spoken to, which suggests a lack of communication and customer service.
The negative comments also touch on issues regarding staffing. One reviewer mentions that there are only two stylists in the salon, resulting in extended wait times and a feeling of being underserved. Another customer expresses frustration at the lack of experienced stylists, particularly in the area of washing hair. This suggests that the salon may need to invest in hiring more experienced staff or providing additional training to ensure that all aspects of the service are of high quality.
Furthermore, customers express disappointment with the lack of communication and transparency regarding wait times. They emphasize the importance of respecting customers' time and suggest that the salon needs to improve in this area. It is important for businesses to manage customer expectations and effectively communicate any delays or changes to prevent disappointment and frustration.
In conclusion, while Genesis Dominican Hair Style Salon has received positive feedback for its friendly staff, professionalism, and ability to cater to specific hair needs, there are clear weaknesses in terms of long wait times, staffing issues, and communication. Improving these areas would greatly enhance the overall customer experience at the salon.
Best TL Reviews
5 STARS!! Everyone is so nice and these three ladies are getting it done pronto and with business class.I am a first time walk in at 1:00 pm and on a Saturday...a well oiled machine operating within their establishment. When was the last time you were offered a salad on the house?! What a blessing to be a blessing. I highly recommend and I will be back!! Lovely,just lovely experience...
I really enjoyed going there. I took a chance and went there I have natural hair and it's really soft and thin no one has ever been able to satisfy me with my hair I've been wearing wigs. The staff is very friendly and helpful I think I have found a stylist ????????????
Very professional. I get my hair done by Genesis, my silk press lasts a minimum of 3 weeks each time.
As someone stated before I literally been here since 11a.m and it’s going on 2pm , I been coming
Here awhile now & im 100% sure I’m NEVER coming back here , They used to have more than 2 stylist they have young girls with NO experience washing your hair I literally watched the owner comb out someone hair and stop immediately after she realized her shampoo girl left shampoo or something in this lady hair , I was not ask about a deep condition like I used to , the owner told me to sit in the front as if I was Next to get my hair done just to call 2 other people in-front of me when she got done with one lady hair. I’m never coming back if they didn’t washed my hair I would’ve been walked out. When I get my hair braided by the Africans it’s NEVER like this and all they doing here is washing hair and silk pressing literally. Do not recommend
I’ve been going to genesis since I was 17 years old I am now 26. Best hairstylist ever . Now I bring my kids to her .
We have been at the salon for 5 hours. This unacceptable it is only 2 stylist in the salon and I should have known something was up when 2pm hit and we were just getting shampooed mind you we were here at 11:45. If you know that you cannot wash and press within 2 hours say that because I could have gone else where. I will never come here again wasted my entire Sunday if you want to wait 5 hours come here if not please go to a black owned salon that will get you out in 2hours
I arrived around 10:15 am and was not acknowledged greeted or spoken to for over an hour . Although I saw when I came in that there were only 3 women working. The owner, an older woman & a another woman who was really nice but spoke no English. She just washed hair. Anywho I sat here for 3 hrs still here & have only been washed. The owner also has her son here abs she balancing between parenting and working. As a working mom I understand. Hence is why time is so important. I don’t have time to be just sitting here for 3/4 hours appreciate your customers and their time as well as the experience. If you’re busy speak up or have appointment only on Sunday when staffing is an issue. A customer should never have to ask how long..4 hrs for a wash and blow is absolutely ridiculous. I’m still sitting here at 1:46 hair washed and dry now with no communication or nothing. Never again….
I love it here. Everyone is nice. The prices are decent too. They do they best hair washes. I actually might go today. I need to get a trim but I might wait one more month before I do. Anyway It’s clean and they always have nice music. I’ve had three or four different stylist and they are all good as well as nice. The service is also fast. The only thing that takes awhile is the dryer. The owner is also nice she let me come in really late one night it was almost 7pm. She’s even offered the clients food, definitely go! I usually go twice every few months.
Place Pictures
Genesis Dominican Hair Style Salon Info
Amenities
From the business
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Identifies as Latino-owned
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Identifies as women-owned
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Restroom
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 09:00 AM - 04:00 PM |
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