Quick Facts About Posh Nails Salon
Posh Nails Salon has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the establishment. In analyzing these comments, we can identify the following strengths of Posh Nails Salon:
1. Quality massage chairs: One customer mentioned that the massage chair at Posh Nails Salon was the best they had ever experienced. Despite being short, the customer found the massage chair comfortable and enjoyable. This suggests that Posh Nails Salon invests in high-quality equipment for customer satisfaction.
2. Relaxing ambiance: The inclusion of relaxing music and a pleasant atmosphere contributed to one customer's positive experience. The ambiance of a salon is crucial in creating a tranquil and enjoyable environment for customers.
3. Efficient and kind staff: A customer specifically praised a pedicurist named Hi for being kind and efficient. This indicates that the staff at Posh Nails Salon are competent in their work and prioritize customer care.
4. Attention to detail: Several customers mentioned that the salon pays great attention to detail when providing services. From meticulous nail painting to a thorough foot massage, Posh Nails Salon has shown a commitment to delivering high-quality services.
5. Consistency: A recurring theme in the comments is the consistency of service. Customers mentioned that specific nail technicians, such as Joann and Madison, consistently provide excellent service. This highlights the skill and professionalism of the staff at Posh Nails Salon.
6. Clean and renovated facility: Posh Nails Salon underwent a renovation under new ownership, resulting in a clean and beautiful facility. This demonstrates a commitment to providing customers with a comfortable and visually appealing environment.
Despite these strengths, the comments also reveal several weaknesses of Posh Nails Salon:
1. Rude and unprofessional staff: One customer reported encountering a rude and unprofessional nail technician who refused to do their nails and caused damage to their nails. This type of behavior can greatly impact the reputation of a salon and deter customers from returning.
2. Inconsistent service: While some customers praised the consistency of certain technicians, others mentioned receiving subpar service. For example, one customer complained about rough French manicures that caused injury. Inconsistent service can lead to customer dissatisfaction and a loss of trust.
3. Mocking behavior: One customer expressed feeling mocked by a particular nail technician, which is completely unacceptable. Mocking customers can leave a lasting negative impression and result in customers sharing their negative experiences with others.
Based on the comments, Posh Nails Salon possesses several strengths, such as high-quality massage chairs, a relaxing ambiance, efficient and kind staff, attention to detail, consistency in service, and a clean and renovated facility. However, the salon also faces weaknesses, including rude and unprofessional staff, inconsistent service, and instances of mocking behavior. Addressing these weaknesses is crucial for building a positive reputation and maintaining customer satisfaction at Posh Nails Salon.
Best TL Reviews
The best massage chair ever (I usual dislike them, because I’m short and it jolts me) but I set it on Knead, and I was in heaven. Add in the Relaxing music, ‘Hi’ the kindest and most efficient pedicurist, and I had the best experience. Getting my nails done has always been a Task I had to get done…the crew, the salon, and the chair made it a ‘Taking care of me’ experience. Thanks everybody!
One gentleman there is very rude and unprofessional he didn’t want to do my nail because he wasn’t sure of the color so he advised me to come back the next day to have the lady who did my nails prior fix my broken nail I come back the next day to have my nail fixed however Kathy is still not there so I decide that I just need my nails fixed because I cannot come back again tomorrow he proceeds to rip off my nail with no regard. He takes off a piece of my nail now my nail bed is raw I ask him politely to be careful as he files he tells me that he will not do my nail he closes up his nail kit and walks away for me I’ve never been treated like this in an establishment and I will never go back
De verdad yo estoy súper encantada Dios mío no tengo palabras si que saben estos chinos saben , solo mis uñas naturales sin acrílico pintada en gel wow enamorada del resultado ella pinta tan bien thanks you kat
Unbelievable service I received today! These people are rude and evil. I've came to this establishment and was impressed with their French manicures despite them being really rough and causing injury to my fingers. Today, I was serviced by Hao who clearly was mocking me among the staff! He butchered my fingers. I will never return and I have sent a few customers their way. However, I am now spreading the word to them as well to no longer give these wicked people their business! I am totally disgusted.
Great experience at posh nails. Madison 2 (there’s another madison) pays such close attention to detail. Madison 1 is probably great too given the standard this place upholds! Will return ! Thank you!
Excellent pedicure with Alex. Such a great time. Attention to detail and friendly! Great foot massage. Clean facility and smiling faces. I will return.
Wonderful place! Kathy runs a great business, she always makes sure I’m happy with how my nails look. I’ve been seeing Joann for awhile now and she is always consistent and does an amazing job. Very sweet girl. Come check them out! New location is all renovated and beautiful.
Posh nails is under new ownership and has been completely renovated. The shop is clean and beautiful! All the staff are very professional and do a great job, I have been going to that salon and getting pedicures and Dips for my nails. My Dips nails lasted for three weeks without breaking or chipping. I was very happy with the results.
Posh Nails Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Planning
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Appointments recommended
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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