Nail Studio 1

+1 586-217-5331

20845 Kelly Rd, Eastpointe, MI 48021 United States of America

Open Today: -

Quick Facts About Nail Studio 1

Nail Studio 1 is a nail salon that receives a mix of positive and negative reviews. In order to analyze its strengths and weaknesses, we will examine the comments provided.

One of the main strengths highlighted by customers is the quality of the service provided by the nail technicians. Many customers express satisfaction with the results of their treatments, praising the work done on their nails, eyebrows, lashes, and pedicures. This indicates that the salon has skilled technicians who are capable of delivering satisfactory results.

Another strength mentioned in the comments is the reasonable pricing. Customers appreciate that the salon offers services at affordable prices, making it accessible to a wider range of clientele. This affordability could be particularly appealing to individuals who are on a budget or are seeking value for their money.

The positive comments also mention the pleasant atmosphere and good conversation at the salon. This indicates that the staff members are friendly, accommodating, and able to provide a pleasant experience for customers. Positive interactions with staff can greatly enhance the overall salon experience and leave customers feeling satisfied.

Despite these strengths, there are significant weaknesses evident in the comments. Several customers express dissatisfaction with the skill level of some nail technicians. Complaints range from nails being crooked, fat, bulky, and uneven, to feeling like the technician intentionally performed a poor job. These comments suggest that some technicians at Nail Studio 1 lack the necessary skills and expertise to consistently deliver high-quality nail treatments. This could greatly impact the reputation of the salon and deter potential customers.

Additionally, multiple reviews highlight the rude and unprofessional behavior of the nail technicians. Customers feel uncomfortable and unwelcome when expressing their preferences or asking questions. This negative treatment can greatly impact the overall experience at Nail Studio 1 and deter customers from returning or recommending the salon to others. A lack of good customer service can significantly harm a business, as it erodes trust and creates a negative perception of the brand.

Another weakness highlighted in the comments is the lack of information regarding the salon's hygiene practices. A couple of customers express concerns about the cleanliness of the equipment used at Nail Studio 1. This raises questions about the salon's commitment to ensuring a hygienic environment for their customers. Failure to demonstrate proper sanitation practices can significantly impact the reputation and trustworthiness of the salon, as customers may be hesitant to expose themselves to potential health risks.

Furthermore, it is mentioned in one comment that the salon exclusively uses gel nail polish. While this may not be a weakness for those who prefer gel polish, it limits the options available to customers who prefer other types of polish. By exclusively offering gel polish, Nail Studio 1 may alienate a portion of its potential customer base, as not everyone may be interested in or able to wear gel polish.

In conclusion, Nail Studio 1 has some strengths, such as the quality of service, affordable pricing, and a pleasant atmosphere. However, significant weaknesses include inconsistent skill levels among technicians, rude and unprofessional behavior, concerns about cleanliness, and limitations in the variety of polish options. Addressing these weaknesses is crucial to improve the overall customer experience and maintain a positive reputation in the industry.

Best TL Reviews

This place is god awful! Don’t waste your time. I told the lady I was getting my nails done for vacation my nails are an absolute mess! I almost felt like the lady did it on purpose. And if she didn’t she needs to go to nail Tech school all over again. They are not skilled just awful. Every-time I look at my nails I wanna cry! Save your money go else where . I asked the nail tech several times to fix it and she barely made any changes ! Don’t go here !!! Please don’t . They are crooked , fat, bulky and uneven ! Stevie wonder can do better nails than this . I will never lay foot in this place again ! Thanks for making my life miserable!!

I Love my nails ???????? they did a awesome job and on my eyebrows as well ????

They were pretty good I don't have any complaints other than I didn't see how they clean their equipment. And I found out after arriving at the only used gel nail polish. Nothing so special that would make me go out of my way to go back but also if I was in the area I would probably stop in

I can't say I love this place or even like it. They do good work. Please don't ask for anything specific, just don't ask ANYTHING peroidt. They'll bite your head off!!!!! Go in, sign in, sit down, and wait to be called. Then sit in your chair and only speak when spoken too... The nail techs are very rude and don't like when you have questions or ask for what you want EVEN WHEN YOU'RE SPENDING YOUR OWN MONEY WITH THEM. Like I said They do good work.

I Love Cat She is the Best

I always go here for my lashes, brows and a good pedi ????

Phenomenal service! Good conversation and reasonable prices. Thank you Nail Studio 1!

Very beautiful!!!! First time going n won't be my last......