Dream African Hair Braiding

+1 404-637-8246

3380 Holcomb Bridge Rd, Norcross, GA 30092 United States of America

Open Today: -

Quick Facts About Dream African Hair Braiding

Dream African Hair Braiding place receives mixed reviews from customers. While some customers are satisfied with their experience and have positive things to say about the salon, others have had negative experiences and express their dissatisfaction.

One of the strengths of Dream African Hair Braiding is the quality of their work. Several customers mention that their hair came out nice, neat, and precise. They appreciate the attention to detail and the professional approach of the braiders. Customers also highlight the fact that the hairstyles provided by the salon last for a long time, indicating good craftsmanship and durability.

Another strength mentioned by customers is the customer service at Dream African Hair Braiding. Several customers appreciate the friendliness and warmth of the staff. They feel comfortable and welcomed in the salon and mention that the atmosphere is pleasant. This positive ambiance contributes to the overall customer experience and satisfaction.

The affordability of the services is also highlighted as a strength by customers. They mention that the prices are reasonable for the quality of the work provided. This affordability factor attracts customers and encourages repeat visits.

Furthermore, some customers appreciate the cleanliness of the salon. They mention that the environment is clean and tidy, which is an important factor for a salon that deals with hair care. A clean and hygienic salon creates a positive impression and ensures the well-being of customers.

However, there are weaknesses that have been identified by some customers. One recurring complaint is the waiting time. A few customers mention that their appointment took longer than they wanted, causing frustration. While the quality of the final outcome is satisfactory, the excessive waiting time may be a disadvantage for busy customers who value their time.

Another weakness mentioned by a customer is the behavior of one of the braiders named Raina. The customer reports feeling disregarded and laughed at by Raina. The customer describes this experience as the worst they have had at a braiding shop. Such behavior from an employee reflects negatively on the salon and may deter potential customers.

Additionally, there are complaints regarding the communication and professionalism of the staff. One customer reports a case where the braider made a joke about the customer's daughter, which was perceived as inappropriate. Another customer mentions that the salon changes prices each time they visit and sometimes provides a different style than requested. Inconsistency in service and poor communication can significantly impact the customer experience and satisfaction.

In conclusion, Dream African Hair Braiding has strengths in terms of the quality of their work, customer service, affordability, and cleanliness. These aspects contribute positively to the overall customer experience. However, weaknesses such as excessive waiting time, unprofessional behavior, and inconsistent service have been reported by some customers. Addressing these weaknesses can help the salon improve its reputation and attract more satisfied customers.

Best TL Reviews

I am really happy with my hair. I got knotless and they look so nice. Costumer service was also really good. Took a little longer than I wanted but it was painless, I’m tender headed so that was great. I will definitely be back. ????

I was here 5 minutes only...... not when spending my dollars will I be disregarded then laughed at by another braider. Worst experience ever at a braiding shop.

I love my hair! When I tell you all these ladies work so diligently and professionally! I believe the owner did my box braids. Y’all I can literally put my braids up into a bun and I just got them done TODAY! No tension at all! Thank you so much! I will be back.

A great place! They were so sweet and the vibes were just immaculate! I enjoyed this service and they did amazing on my braids! I would recommend her to anyone!!

The salon has a very nice customer service, lovely atmosphere, with a clean and friendly environment. The ladies in the salon are also very nice and make you feel comfortable. They also do different types of hair which are neat and last for a long time. Each hair styles are also reasonable priced. I always walk out of the salon feeling extremely happy and satisfied with my hair all the time.

Everyone was really nice , they were time efficient . My hair came out so nice and precise . Kinda pricy but worth it . I never got my hair done before , I usually do braids myself. The shop was clean , my stylist did a great Job !! My hair smells so good I’m obsessed :)

This Salon is horrible. I called to check when my daughter would be finished, and Raina blurted out in the background, "if you hold your head up it will be 2 hours." Once I arrived back and I spoke to Raina she stated she was only joking. My daughter also told me Raina threatened my daughter to take her phone. My daughter said "what" in she, and was then told "don't be sarcastic." I am really tired of the level of customer service these people have. As hard as it is you would think business owners would appreciate every dollar. I guess not. This salon also change prices everytime you go as well as give you the style they want. I asked for a certain style and my daughter's braids are way bigger than we asked for. This Salon is the pitts. Take your money else where!!!!!!

I enjoy this business they provide a excellent service it’s clean and affordable stop in for yourself and get a estimate. I’ve went from comb twists to cornrows with them whatever I ask for they provide being that I’m new to having hair they’ve been teaching me a lot in regards to maintenance and growth of my hair. They’re super welcoming, and I appreciate Love for going out of her way to make sure that my hair is to her and my expectations thank you Love!