Quick Facts About Lovely Nails II
Lovely Nails II has received a mixture of positive and negative comments, highlighting both strengths and weaknesses of the establishment. It is important to analyze these comments in order to form a comprehensive understanding of the salon.
Starting with the strengths, several comments commend the friendly and welcoming atmosphere of the salon. Customers appreciate the kindness of the staff and feel comfortable during their visits. This positive and warm environment helps create a positive overall experience for customers. Additionally, the skills and expertise of the owner are highly praised. One customer specifically mentions that the owner takes her time and provides excellent service for acrylic and pedicure services.
Moreover, Lovely Nails II is acknowledged for doing a great job with nail designs and accommodating customer requests. One customer expressed satisfaction with the salon's ability to bring their ideas to life and create beautiful nails. Another positive comment highlights the salon's willingness to perform nails in any desired length, truly meeting the customer's preferences.
However, despite these strengths, some weaknesses were also identified by customers. One customer had a negative experience with a pink and white nail procedure. The application of the white acrylic on top of the pink became sloppy and the customer was dissatisfied with the outcome. The fact that the technician was being observed and guided further suggests that their skills may still need development.
Another significant weakness mentioned is the poor customer service experienced by an individual. Despite being promised to have their issue fixed, they were ignored and left waiting for an extended period of time. This lack of attention and responsiveness can lead to frustration and dissatisfaction among customers. Furthermore, the mention of unsanitary practices leading to an infected finger raises concerns about the salon's cleanliness standards.
There are a few other negative comments regarding various issues such as the durability of the nails, broken nails, and gel polish damage. These issues indicate a potential inconsistency in service quality and product durability, leading to customer dissatisfaction and the need for frequent repairs.
In addition, one customer mentioned a rushed pedicure and eyebrow service. This suggests a lack of attention to detail and customer care. Moreover, the customer stated that their eyebrows were done in a dimly lit area, which may indicate a lack of proper lighting facilities for certain services.
Another weakness mentioned by a customer is the salon's poor response to a customer request for nail color correction. The customer experienced attitude from the staff, suggesting a lack of professionalism and customer-centric approach.
In summary, Lovely Nails II has several strengths, including a friendly and welcoming atmosphere, exceptional skills from the owner, and the ability to bring customers' nail ideas to life. However, the salon also has weaknesses, including issues with service quality, inconsistency in durability, unresponsive customer service, potential unsanitary practices, rushed services, and a lack of professionalism. These weaknesses should be addressed in order to improve customer satisfaction and maintain a positive reputation.
Best TL Reviews
I've gone here since I can remember. I love everyone there and they always do my nails perfectly. I always throw alot of ideas but the always make them so beautiful! This is the only place that will do my nails as long as I want them. Love how kind and welcoming everyone is there. Definitely worth every penny.
The woman who owns the shop hands down is the best! She took her time doing my acrylic and pedicure. I feel completely relaxed and so happy with my services. I highly recommend this shop!
I requested pink and white nails. The procedure is something I have never seen before whereas you do the pink first as the base. Then scrape off about 2 inches to fill the tip with white acrylic. The problem is when she brushed the white onto the pink it became sloppy. She was being observed by another tech and giving guidance. I got so upset that I was having chest pains. I left and came back to discuss the issue. A lady responded that she will fix the issue so I waited. Two other ladies walked in and they were escorted to a chair. Mind you I am still waiting. I sat for about 20 minutes and they just ignored me. Then one lady took a picture of the horrible nail job then walked away. I got so mad and decided to call my bank and ask for a refund.
Great service! Got a very relaxing deluxe pedicure and a gorgeous full set. Loved the service, great conversation and amazing quality
They do a great job and very friendly.
Horrible service. I paid 55 dollars for my nails and in a week two of them broke, And the GEL polish was already damaged… I came back to let her know my nails broke and she had the courage to said that it was already growth in the nail and that’s why it broke.. I literally made her fix my nails, (broken, and GEL polish) then one more week, please see the picture!! My Pinky is now infected, and most of mi nails are broken. Please do not go here, they use their materials without cleaning them! This is why my Pinky is now infected!! ????????
I got a pedi and eyebrows. Rushed the pedi. Tried to do my eyebrows in a chair in the dark and I had to say something about laying down to get them done. I wont go back with therr being some many nails salons on winter haven.
They are horrible my nail color didn't match in the sun and they had an attitude when I asked them to correct it , never going back
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Lovely Nails II Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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