Quick Facts About City Nails
Strengths:
1) Consistency: Multiple customers mentioned that City Nails provides consistent and reliable service. This indicates that customers can expect the same level of quality and professionalism each time they visit.
2) Professional and courteous staff: Customers appreciate the professionalism and courteousness of the staff at City Nails. This creates a positive and welcoming atmosphere, enhancing the overall customer experience.
3) Convenience: The fact that City Nails is open on Sundays is a significant advantage for customers who may have busy schedules during the week. This flexibility allows for greater convenience and accessibility for a wide range of customers.
4) Positive experience for first-time customers: Several comments mention positive experiences during their first visits to City Nails. This indicates that the salon is successful in creating a positive impression and attracting new customers.
5) Affordable prices: Customers appreciate the affordable prices at City Nails, which provide value for money. This is especially noteworthy given that other similar services in nearby locations charge higher prices.
Weaknesses:
1) Inconsistent quality based on different technicians: It appears that there is inconsistency in the quality of service depending on the technician who performs the service. Customers mentioned negative experiences when a specific technician was responsible for their nails, implying that there may be a lack of training or oversight for certain staff members.
2) Lack of attention to detail: Some customers mentioned instances where the staff did not pay attention to detail, resulting in mistakes with nail color selection, the application of gel polish, or leaving nails jagged and crooked. This reflects a lack of precision and attention to detail in certain cases.
3) Hygiene issues: One customer observed that the older lady who did their nails had filthy nails and a dirty work station. This raises concerns about the overall cleanliness and hygiene standards at City Nails. Such observations can have a significant impact on the overall perception of the salon and may deter potential customers.
4) Inconsistent quality between services: While some customers praised the quality of their nail services, others expressed disappointment, indicating that the quality may not be consistent across all services offered by City Nails. This inconsistency can lead to dissatisfaction and mixed reviews among customers.
5) Lack of skilled technicians for certain services: Some customers mentioned their preference for specific technicians and their dissatisfaction when someone else performed their nails. This suggests that there may be a limited number of skilled technicians available for certain services, potentially limiting options for customers and impacting overall customer satisfaction.
In conclusion, while City Nails has strengths such as consistency, professionalism, and affordability, there are several weaknesses, including inconsistent quality depending on technicians, lack of attention to detail, hygiene issues, inconsistent quality between services, and a potential shortage of skilled technicians. Addressing these weaknesses could improve the overall customer experience and reputation of City Nails.
Best TL Reviews
I always have liked the way they've done my nails, feet and eyebrows. They are consistent. Professional and courteous. It's so convenient they're open on Sundays. I got the cat eye look. Always been a fave of mine
The young girl did my nails for the first time...every time before I have had Michael or his wife do my nails and they have been fantastic. This time was different. My nails were bubbly, thick, the wrong color (not the color I picked, she chose a color for me), and let's just say I was burned and cut more than once. I NEVER leave negative reviews yet here I am. If you do go, try not to let her do your nails.
My first visit went well. The woman took great care of my nails and I left satisfied. This time was different, the young blonde girl broke my pinky nail taking off my gel polish, messed up my middle finger while applying new gel polish & her job of fixing both nails were left very jagged & crooked. I'm highly disappointed to say the least.
Used them several times for Mani-Pedi. They are always nice, polite and do a great job at an affordable price.
She was amazing reasonable price love them best place to get them done
I have been going to Michael for over a year now. He nails it every time. I never need repairs or have chips unless it’s my own fault and even that is rare considering how hard I am on my hands. People pay way more in Pace and Pensacola and I ALWAYS get compliments on my nails. He does them so well I can go almost 5 weeks between fill ins. The picture is a set that’s almost 2 weeks old. They look brand new. He is great at what he does. I also get toes painted once a month by either Tammy or Nancy and they do great as well. GIVE YOUR BUSINESS TO MICHAEL. You won’t regret it.
New in town, so I thought to try this out as it was close to home. The older lady that did my nails was very sweet. Didn't notice till she did my manicure that her fingernails were filthy. So was her work station. Pedicure was ok, manicure was awful. Never go back there again.
Very nice people, they were so great with my little girl. This was her first time ever. We will be coming back soon
Place Pictures
City Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
How to go there
Location
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