Quick Facts About Avalon Nails
Avalon Nails, based on the comments provided, has a number of strengths and weaknesses that can be identified.
One of the strengths of Avalon Nails is the presence of skilled and talented nail technicians, particularly Stephanie. There are several comments praising Stephanie's work, highlighting her ability to consistently provide amazing and beautiful nails. This indicates that Avalon Nails has skilled professionals who can deliver high-quality results. Additionally, Stephanie is described as creative and willing to put her own twist on nail designs, making the salon a good option for those looking for unique and personalized nail art.
Another strength mentioned by commenters is the reasonable prices at Avalon Nails. Many customers appreciate that they are able to get quality nails at affordable rates. This suggests that Avalon Nails offers good value for money and may attract customers who are conscious of their budget.
Furthermore, it is noted that the owner of Avalon Nails is described as a sweetheart. This indicates that the salon has a positive and friendly atmosphere, which can contribute to a pleasant customer experience. Having a kind and accommodating owner can create a welcoming environment and encourage customers to return.
In terms of weaknesses, there are a few concerns mentioned by customers. One major issue is the inconsistent quality of service from some nail technicians, particularly Judy. This comment highlights that Judy's work is messy and uneven, which raises concerns about the overall quality control at Avalon Nails. Inconsistent service can be a significant weakness for any business, as it can lead to unhappy customers and a decrease in customer loyalty.
Additionally, it is mentioned that Judy is overpriced compared to other nail technicians at the salon. This suggests a lack of consistency in pricing, which may confuse and frustrate customers. Pricing discrepancies can create a negative perception of the salon and lead to customer dissatisfaction.
Another weakness is poor customer service, as mentioned by some commenters. There are complaints about long wait times and unprofessional behavior from the staff. A customer mentions waiting for an hour and being informed by a staff member that they assumed the customer wouldn't mind waiting because they didn't inquire about the wait time. This indicates a lack of communication and customer service skills from the staff. Unprofessional behavior, such as the rude and disrespectful attitude described by another customer, can greatly impact the overall customer experience and deter customers from returning.
Overall, Avalon Nails has strengths such as talented nail technicians, reasonable prices, and a friendly owner. However, weaknesses such as inconsistent service, pricing discrepancies, and poor customer service need to be addressed in order to improve the overall customer experience and maintain customer satisfaction.
Best TL Reviews
I love this nail salon and will never go anywhere else! Stephanie is the only person I go to, she always does amazing work and my nails always look beautiful and natural. She always takes her time and makes sure you love them before you leave! And their prices are amazing!!! I’m in love with my Christmas nails!
I’ve been going to Avalon for years. Stephanie has always been my favorite. She never disappoints me and always has a nice creative twist to the designs i give her. She’s definitely worth going to!
Avoid this place at all costs and never go to Judy in particular. Super overpriced for messy & uneven nails. I’ve been going to Judy for months and I’ve always been super nice & respectful towards her, always generous with tipping & even got her a Christmas gift yet somehow each time I come back the price goes up with her. She charged me 47 dollars for this basic solid color set yet the last time I got the same thing I was charged about 10 dollars less with somebody else at this same place(with longer nails than these) . Makes no sense at all. I’ve noticed this girl Judy has an attitude problem as well… not sure why. Like I said all I’ve ever been was kind to her. Today I was ranting about how I don’t have a valentine because my guy cheated on me with a 17 year old and all she did was make me feel bad about it the whole time; telling me that I “must be the problem”, the other girl “might’ve had something better” and that “age is just a number.” Uhhh ok? If your client wants to chat about their problems maybe you should be a little more compassionate and not beat down on them idk? After she told me this I just sat there quiet. The rest of the time she was pulling my arm/fingers super aggressively and rolling her eyes. She sliced open my finger on top of it all and didn’t even apologize (not the first time she’s cut me) and filed down my nails super short when I wanted them long. Gel polish was all over my fingers and if I didn’t tell her to clean them you’d see all the polish around my fingers in the picture. She always has something smart to say every time I see her and insults the color I pick almost every time. Def my last time ever coming here. Not gonna sit there and be disrespected for absolutely no reason at all. Aggressive and rude for what? It’s not a good look.
I absolutely love this place! I started going about a year ago and since day 1 Stephanie has been my go to girl! She knows how to do all designs and she works so fast and it comes out exactly how I wanted every time. She is so friendly and makes sure you love what you got before you leave. Go to Stephanie!!!!
only one of them don’t know how to do nails and the other lady is so rude. the owner is such a sweetheart tho
They do decent nails but their customer service is terrible. I would suggest appointments because walk ins they will have you waiting. I waited and hour to be seen then when chairs opened up and I get up to get in one the lady tells me because "I didn't ask how long the wait was she didn't think I'd mind waiting". Unprofessional never assume someone likes to wait.
I would highly recommend! Polite and fast. Pedicure was Very detailed and precise. Prices are reasonable.
Avalon nails always does a great job on my gel pedicure and always willing to take me with last minute appointments!
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Avalon Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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