Quick Facts About APP Nails & Spa
APP Nails & Spa has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the place, it is important to analyze these comments.
Starting with the strengths, one recurring theme in the comments is the quality of the service provided. Customers mentioned that the owner of the salon is a true nail professional and very efficient with her time. She pays attention to detail and takes the time to shape the nails perfectly. This speaks to the skill and expertise of the owner and suggests that customers can expect high-quality nail services at APP Nails & Spa.
The use of a brush for the dip manicure was also highlighted as a unique and positive experience. Customers found it interesting and were hopeful that the brush application would result in a thicker and longer-lasting manicure. This shows that APP Nails & Spa is willing to innovate and try new techniques or methods to provide a better service to their customers.
Another strength mentioned by customers is the friendliness and good customer service provided by the staff, particularly at the front desk. Customers feel comfortable and valued when they visit the salon and appreciate the care and attention they receive. The fact that the staff knows many clients by name indicates that they have built strong relationships with their regular customers, enhancing the overall experience at APP Nails & Spa.
Furthermore, the positive comments mention the attention to detail and communication of the staff. They take the time to understand customer preferences and provide exactly what they ask for, as demonstrated by one customer who brought in a picture and had their nails done exactly as expected. This shows that the staff at APP Nails & Spa is attentive and skilled in their craft.
On the other hand, there are several weaknesses highlighted in the comments as well. Some customers mentioned inconsistent customer service and rushed appointments. They felt that their nails were not properly done, with different lengths and uneven shapes. In addition, some customers mentioned that they had to wait for a long time to be seen or were forgotten entirely. This indicates a lack of organization and efficiency in managing customer appointments, which can ultimately lead to negative customer experiences.
Another weakness mentioned by some customers is the inconsistency in pricing. It appears that the prices charged for similar services vary depending on the nail technician, which can lead to confusion and dissatisfaction. Customers expect consistent pricing for the same service and may feel unfairly charged if they receive different prices each time they visit the salon.
Lastly, one customer mentioned that their nails became crooked within a week, indicating a lack of durability or long-lasting results from the treatments received at APP Nails & Spa. This could be a potential weakness in the quality of the products or techniques used by the salon.
In conclusion, the strengths of APP Nails & Spa include the high skill level of the owner, efficient service, innovative techniques such as brush application, friendly and attentive staff, attention to detail, and good customer service at the front desk. However, the weaknesses include inconsistent customer service, rushed appointments, long waiting times, inconsistency in pricing, and possible issues with durability or long-lasting results.
Best TL Reviews
This place is great. The owner was so nice and she’s a true nail professional. She did pink and white refill on my nails and also was honest to say some of my nails were lifting and she redid those for me. She was very efficient with her time but still detailed and the shaping was great. I will definitely be back.
I called that night and they had a spot for me. I had a dip manicure and she applied it by BRUSH! I have never had that done before but it was the coolest thing to watch. My natural nails are thin and they peels. So fingers crossed the brush application of dip was thicker (she asked about thickness) and hopefully this will last longer. She also shaped them as I asked. Short and coffin.
Im not a highly social person but I never get good customer service in here besides whoever worked the front desk. The last nail tech i got cut me numerous times with the drill but at least he was polite about everything else. Im just overal not happy everytime I have to come here, I really used to enjoy it because of how advanced the styles would be and I never backed down on tipping the workers for taking the time (they used to) to make it look good. It just seemed constantly rushed and I’ve walked out on two different occasions from two different nail techs and my nails were different lengths. I clearly wasted too much money here.
I would not recommend it. They charge you so much for basic stuff. There are so many other options available in the area. It's not even been a week, and my nails are already croked. ????
The prices change depending on who does your nails. A man did my nails, nothing special just gel, and he changed the shape (I did not ask for it) The nails are different lengths and has bumps not smooth like they should.. charged $50. The woman who did them before $40 for the cats eye. Not worth going back to have different prices each time.
I sat for a long while waiting for my turn, and they let someone in ahead of me. It's like they forgot about me as I waited until I asked if I was going to be seen.
By the time they got to me, they were close to closing. The woman rushed my manicure, didn't get my nails even, skipped a needed additional layer of polish, and didn't give me enough time to let the paint dry. When I had to pull out my wallet to pay, my nails were ruined. I showed the lady, and she tried to smear the polish smooth with her fingertips... I paid and left with sticky/tacky ugly nails. Never again.
i’ve been here many times and they have always made me comfortable and i’ve always been happy with my nails
Great place to get your nails done etc. I went in with a picture she did them exactly how they were supposed to. They're kind and don't talk under their breath. They communicate with you and have conversations with you. They know most clients by name. 10/10 recommend. They do an amazing job and pay attention to every single detail making sure you get what you pay for. It was $60 for me to get a whole set with acrylic powder. Gave me some lotion because My hands are dry due to working with them constantly. AMAZING SERVICE,EMPLOYEES!
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APP Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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