Bella Nails & Spa

+1 423-599-7218

870 25th St NW, Cleveland, TN 37311 United States of America

Open Today: -

Quick Facts About Bella Nails & Spa

After analyzing the comments, the following strengths and weaknesses of Bella Nails & Spa can be identified:

Strengths: 1. Skillful and Pleasant Nail Technicians: Multiple comments mention that the nail technicians at Bella Nails & Spa are skilled and provide excellent service. Misti, in particular, is commended for doing a fantastic job and being a sweetheart. Additionally, Michael is praised as the best nail technician at the salon. 2. Competitive Prices: Many reviewers appreciate the affordability of the services provided by Bella Nails & Spa. They mention that the prices are reasonable and that the salon offers great deals. 3. Nice Staff and Family-Like Atmosphere: Several comments mention that the staff at Bella Nails & Spa is friendly and creates a welcoming atmosphere. Customers feel comfortable and valued when visiting the salon. One comment even compares the atmosphere to being part of a family. 4. Accommodating Customer Preferences: One reviewer mentions that the salon staff did exactly what they wanted, indicating that Bella Nails & Spa listens to and fulfills customer requests. 5. Location Convenience: One commenter recommends another nail salon in the area, indicating that Bella Nails & Spa is located conveniently near Foodcity in Cleveland.

Weaknesses: 1. Inconsistent Pricing: One customer expresses dissatisfaction with the pricing, claiming that they were charged more than expected. This suggests that the pricing system at Bella Nails & Spa may lack transparency or consistency. 2. Poor Customer Treatment: A customer expresses disappointment in the way they were treated, feeling dismissed by the nail technician. This negative experience resulted in their decision to find a different salon. The comment suggests that customer service may be lacking in terms of communication and meeting individual needs. 3. Limited Availability: A customer mentions that they were not able to have a specific nail design done due to the salon's lack of time. This suggests that Bella Nails & Spa may struggle with managing availability for various customer requests. If this issue continues, it could lead to dissatisfied customers and potential loss of clients.

In conclusion, Bella Nails & Spa has several strengths including skilled nail technicians, competitive prices, a nice staff, and a family-like atmosphere. However, the salon may need to address weaknesses such as inconsistent pricing, instances of poor customer treatment, and limited availability to ensure customer satisfaction and loyalty.

Best TL Reviews

Went in on Nov 4th for a fill in and in search of a new nail tech. I'd nvr had a white girl do my nails so I was a bit skeptical. Not only did Misti do a fantastic job, she's also a sweetheart !! I'm pleased to say from now on she will be my nail girl !! Thank you so much, Misti !!

The service was good but when I showed them the conbow of nails& toes was 65$& my sister just got her nails polished...it cost & that didn't include the 20$ each of the 2 men that did it!! 145$$$$$???

Oh the tip was Givin befor the bill!!!!!

I want there to get my nails fixed and they did a great job and I will always go there. Great prices and nice staff. Did exactly what I wanted.

Nice people and great service. Thank you Ten.

Bella nails is the best nail salon I've ever been to. Very professional plus nice as can be it feels like family. They always do a great job

I'm extremely upset today ???? how do you treat a customer the way I was treated today. Iv been comming here for years and I was totally dismissed today. How does your nail tech tell a paying customer you don't have time to do the nail design that they want and are willing to pay for ?? Unless you had a bunch of appointments my mother and law didn't see anyone else waiting.

What I was wanting done took the same amount of time as my mother in law. This will be my last time comming here and its a shame you treat your clients that way. Honestly crazy expecially where their is alot of nail companies in Cleveland..

Keep that up and it will close your doors.

Really disappointed was just trying to treat my mother in law for mothers day.

So go see nails ansld spa by foodcity in cleveland they will welcome you!!

Here's what they didn't have time for

Micheal is awesome first time visited the place,and I am loving it. He is the best if you visit request for Micheal.

I have never had my nails done there. But i will go back.