Deluxe Spa & Nails

+1 828-785-1551

1020 Merrimon Ave #100, Asheville, NC 28804 United States of America

Open Today: -

Quick Facts About Deluxe Spa & Nails

Deluxe Spa & Nails has several strengths and weaknesses based on the comments provided.

One of the main strengths of Deluxe Spa & Nails is the friendly and welcoming atmosphere. Multiple customers mention feeling comfortable and satisfied with their experiences. The staff is described as sweet, nice, and attentive, creating a positive ambiance in the salon. This is crucial for customers who want to relax and enjoy their visit.

Another strength is the ability of the nail technicians to meet challenging requests. Customers appreciate that their expectations are not only met but exceeded. This demonstrates the skill and expertise of the staff in providing high-quality nail services. Additionally, customers appreciate the precision with which the gel polish is applied, resulting in great-looking nails.

The longevity of the gel polish is another strength mentioned by one customer. The fact that their nails stay fresh for 3-4 weeks between manicures is a significant advantage. This showcases the durability and quality of the products and techniques used at Deluxe Spa & Nails.

Reasonable prices are also highlighted as a strength of the salon. Customers appreciate the affordability of the services provided, making it accessible to a wide range of people. This is especially important for those who are on a budget or looking for value for their money.

On the other hand, there are a few weaknesses highlighted in the comments. One customer mentions a negative experience where the nail technician attached two crooked nails, ignored their complaint, and displayed a dismissive attitude. This highlights a lack of professionalism and customer service on the part of that particular nail technician.

Another weakness mentioned is a lack of communication and acknowledgment. One customer and their friend felt hardly acknowledged and not spoken to at all during their visit. This could indicate a lack of attention and interpersonal skills on the part of some staff members.

Additionally, one comment mentions raw cuticles after a visit to the salon. This indicates a potential issue with the nail technicians' technique and attention to detail. It is important for customers to leave the salon with healthy and well-groomed nails and cuticles, so this is an area that could be improved upon.

In conclusion, Deluxe Spa & Nails has several strengths such as a friendly atmosphere, skilled technicians, long-lasting gel polish, and reasonable prices. However, there are also weaknesses highlighted in the comments, including a lack of professionalism, communication issues, and potential shortcomings in technique and attention to detail. It is important for the salon to address these weaknesses to ensure a consistently positive experience for all customers.

Best TL Reviews

I’ve been coming here for over a year. They are so sweet over there! I love TV and Lynn they are both great. I was getting dip for awhile but they convinced me to switch to acrylic because I’m just too rough on my hands. I also come for pedicures occasionally as well; the “vegan” one is my favorite because I love the warm wax dip. They do a great job!

My friend and I visited this salon to get acrylic and a dip set. My nail tech attached two nails crooked and when I mentioned it, I was ignored. When i asked again about the two very obviously crooked nails, she looked up from my nails, glared at me and said "I Know." Then processed to finish my set, still crooked, and giggling with her co workers the whole time. We were hardly acknowledged, and not spoken to at all. My friend and i left with raw cuticles and my two crooked nails. Thanks for the attitude!!

I am always satisfied with my experience. I have a lot of fun chatting and the atmosphere is relaxing. I go in and ask for pretty challenging requests and the challenge is always met with my satisfaction. My expectations are exceeded.

My nails look great! The gel polish was applied w precision. I love the little heart design. I would definitely recommend.

Love it here, they are so welcoming and do excellent work. Reasonable prices and attentive people. We've been visiting this shop about a year now and appreciate the good service, nice atmosphere, and great mani pedis. Highly recommend!

This is my second visit I love my nails and pedicure. TV is very nice and he’s the owner of the shop he does my nails every style I ask him to do he’s doing it I’m pleased.

Lily is friendly and my gel manicure is amazing. I just moved to the Asheville area, and after having nothing but bad salons where I lived previously, this was a breath of fresh air. I'll definitely be back!

I am a regular here, and it’s because they know what they are doing! I often go 3-4 weeks between manicures because their gel polish lasts that long!! This is the first salon I’ve been to where my nails stay fresh for more than a week.