Brian's Barbershop

+1 714-528-2464

2814 E Imperial Hwy, Brea, CA 92821 United States of America

Open Today: -

Quick Facts About Brian's Barbershop

Brian's Barbershop is a popular place for haircuts, with several customers praising the skills of the barbers. Kady, in particular, received high praise from a satisfied customer who mentioned that she did an excellent job on their hair after a year and a half of growth. This positive feedback indicates that the barbers at Brian's Barbershop have the expertise to cater to various hair types and styles.

However, the comment by a disgruntled customer named Christin highlights some weaknesses in the management and customer service aspect of the barbershop. Christin mentioned that they had two separate instances of appointments where the store was closed or the barber did not show up for work. This lack of communication and organization can be frustrating for customers who take the time to schedule appointments and make the effort to visit the shop. Additionally, the comment suggests that the staff at the shop did not handle the situation professionally or provide appropriate assistance.

Another negative comment highlights various issues with the overall experience at Brian's Barbershop. The customer mentions multiple concerns such as a surprise price increase, an inappropriate question asked by the hairdresser, dissatisfaction with the haircut, and the poor condition of the salon itself. These issues, coupled with the hairdresser's unprofessional attitude towards the customer's feedback, create a negative impression of the salon's services. Furthermore, the comment mentions an altercation involving a black SUV and insults from the salon's personnel, which raises concerns about the behavior and professionalism of the staff.

On the other hand, some comments highlight the strengths of Brian's Barbershop. One customer praises Brian, stating that he provides a perfect haircut every time. This demonstrates that Brian is a skilled barber who consistently meets the customer's expectations.

Another positive comment mentions that the prices at the barbershop are reasonable and that the barbers are capable. The customer highly recommends the shop and has referred many friends and family members. This suggests that the barbers at Brian's Barbershop have the skills and expertise to deliver satisfactory haircuts, as well as provide a good customer experience.

Although there are some negative comments that indicate weaknesses in the management and customer service aspects of Brian's Barbershop, the positive comments about the quality of the haircuts and the skills of the barbers show that there are strengths in the shop as well. To improve, the barbershop should focus on addressing the issues related to management, customer service, and professionalism while maintaining the high standards of haircuts that they are known for.

Best TL Reviews

Kady is the gal for the job for sure. She did a great job on my hair after almost a year and a half of growth. 10/10 would recommend.

Christin first booked my husband and my son for a haircut. When we were there, the store was closed at that time. We called the following week. Then Christin booked them again. This time when we got there, the store was open but Christin did not show up for work that day. Instead of helping us out, the other people just told us they are all fully booked. Our appointment was at 1PM, the store opens in the morning. Shouldn’t someone have called us and save us a trip? Apparently there is no customer service here. Management is horrible. Booking is all messed up and the woman Christin can not be more unprofessional.

I cannot put a worsen feedback. One star is a huge credit for them. I came to have a haircut and was first surprised by 5 bucs price hike making it $35. Also I learned that it doesn't include hair wash which was $4 more making it $39. Then a hairdresser named Linda asked if I wanted hair washed before or after which was an inappropriate thing to ask - of course before or both wouldda been a right question. Then I specifically asked to use the scissors and ONLY shave my neck with the clipper. She started and of 30 mins of the haircut she used the clipper for 20 mins or so. When I asked to correct, she started giving me the attitude like “I have my style and all” which I didn't agree and shortly after asked to finish and left. Worth mentioning that the salon was of an industrial style with rusted walls and floor, with horns on the walls and as an entertainment they ran "The Call" movie which couldn't have been more inappropriate. On my comments the hairdresser only got more irritated by saying something like "I work here". Walking back I texted my feedback to a number on a card she gave me and when I was crossing the street a black SUV cut me off 2 times screaming I was an a..e. Then later I tracked that SUV parked next to the salon. Then later I received a call from the police asking the details which I gave. They assured I was in no problem. Basically they took an initiative by calling the police but considering their acting out on the street with their SUV, screaming insults in presence of witnesses was a dumb thing to do. I'll raise hell to hold them accountable by at least reporting them in all agencies, so that to start with they would be given a hard time for running their business that way. STAY AWAY. THEY ARE REAL BAD DISTURBED PEOPLE THAT SOONER OR LATER WILL BE OF THE POLICE INTEREST.

Showed up for an appointment I made 3 days earlier with a nice lady on the phone. I forgot my barbers name, but thankfully the nice barber who was closest to me was able to figure out his name, which was mundo(sorry if I spelled that wrong). When I said my name and that the 4 pm appointment, he said that they didn't have me in the books. Even though I could show the call log on my phone to prove that I did call, it didnt matter. The nice barber did offer me an open spot at 6:30. But seeing how my wife is in a Walker after giving birth to our newborn son and needs my help around the clock, it's just not possible with my schedule ????. I really looked forward to my haircut here after seeing the amazing pictures! But I'm disappointed by what has happened and wont be coming back. Wish you the best guys. Hope my feedback fuels an improvement in the way you book current and future clients!

Brian is the man. Perfect haircut every time!

I no longer live in Orange County, but I started going to Brians Barber shop when they were a few doors down in the same line of businesses.

The prices are reasonable and every barber that has cut me has been more than capable. I highly suggest these guys if you want to look good. I have referred many friends and family here. Make an appointment trust me.

Great place. Very talented barbers, especially Jason. Appointments highly recommended. Still the same since last review.

Best barber I have been to in years. Been there 2 times and haven't been disappointed. Brian has done my hair both times. I have difficult hair to cut ... specially the way I like it. I can't speak for the other barbers there but nobody left complaining while I was there. I plan to keep returning!