Quick Facts About eHwa Beauty Supply
eHwa Beauty Supply has several strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the good selection of braiding hair, makeup, and accessories. This indicates that customers are satisfied with the variety of products available at the store. Additionally, the comment mentions that there are plenty of extensions to choose from, further emphasizing the range of options available.
Another strength is the helpfulness of the sales girls. This indicates that the staff members are knowledgeable and willing to assist customers in finding the right products or answering any questions they may have. This can contribute to a positive shopping experience and customer satisfaction.
Another positive aspect mentioned is that the store is a good place to stop when visiting Joliet. This implies that eHwa Beauty Supply has established a reputation as a reliable and convenient store for beauty products, attracting repeat customers and serving as a go-to destination for beauty needs.
However, there are several weaknesses highlighted in the comments that eHwa Beauty Supply should address. One weakness mentioned is the limited selection of bundles with closures or bundle color options. This suggests that the store may not cater to a diverse range of customer preferences when it comes to hair bundles. This could potentially limit the store's appeal to customers who are specifically looking for these products.
Another weakness mentioned is the pushiness of the security staff when asking if customers need help. Pushiness can make customers feel uncomfortable and pressured, potentially negatively impacting their shopping experience. This is a customer service issue that should be addressed to ensure a more welcoming environment for all customers.
The most significant weakness mentioned in multiple comments is the poor customer service provided by the owner. Customers have reported feeling disregarded or even discriminated against due to their race. This is a serious issue that needs to be addressed immediately. Instances of rudeness, denying returns, and giving attitude to customers could result in a loss of trust and loyalty from customers. It is important for the owner to prioritize excellent customer service and create a welcoming and inclusive environment for all.
In conclusion, eHwa Beauty Supply has strengths in terms of its product selection and the helpfulness of the sales staff. However, the weaknesses identified in the comments regarding limited bundle options, pushy security staff, and poor customer service from the owner should be addressed promptly. Improving these areas would contribute to a better overall customer experience and enhance the store's reputation.
Best TL Reviews
Good selection of braiding hair, makeup, and accessories. They dont have a lot of bundles with closures or bundle color options but they have lots of extension to choose from. They also have stocking/ hosery and things of that nature. Security was a bit pushy when asking if i wanted help.
The guy (owner assuming) and another sales guy was talking at the counter as I walked in neither greeted me but continued with their conversation, I wasn’t bothered until a few seconds later I heard the door bells sound and they both said hello so friendly like….I looked back and a caucasian woman had walked in (her and I are the only customers in the store). Im a black female so you draw your own conclusion as to how I felt. Even when I made my purchase at the counter did he say hello or thank you. I will NEVER spend another dime there!!!
Sales girls are very helpful and they get 5stars. The owner was rude and tried to put me behind other customers because he did not want to return his cheap dry hair that tangled and fizzed. When i tried to purchase other items for an exchange he was watchful but not helpful. He has alot of nerve denying the consumer fair trade act in America . Don't shop in this store the owner devalues people of color .Just attempt to make a return he's Smiling faces entering that dust trap and Mr. Hyde if you ask for a refund! He is a disgrace to the human race! Your business will never thrive!
I give you -0.00 Stars
Do not shop eHwa Beauty ever!
It was a simple visit. Went there for new bonnets and shampoo. Came out with extra stuff of course.
They are very nice beauty supply. I've been going to them for my things ever since they first opened many years ago. If you visit Joliet it is a good place to stop!
I use to really like this place. I found things I couldn't find in other places. Like others, I felt the prices were reasonable. I have also been there and not received a receipt but made no big deal of it. Recently, I was there getting just a few items so the bill was small. I informed the gentleman that I had a license and begin looking for it. When I presented it to him, he looked at it and said I need to purchase $20 worth of merchandise for discount. Feeling like this policy was just made at that precise moment, I asked why was it not posted for customers to see just as the sign stating a $5 minimum purchase was necessary for credit card purchases. His reply, "This is owner policy" not licensure policy. I told him I know and I think he makes it up as he goes along. He replies Sign cc receipt. I stood there trying to determine whether I wanted to leave him the merchandise. I determined the best way to convince someone to respect my money is to keep it and never offer it to them again. I will go where my license is honored no matter the amount. Anywhere else! I will not be recommending or returning to EHWA BEAUTY SUPPLY!
Cashier likes to give attitude for everything. I seen it before with some other customers, but it happened to me as well he likes to scan some items twice si check on that. Also if you ask him for something he gives you attitude. I will take my business somewhere else there is one across the st by Marshall's and I'm going there even thought I never been on the one anything else is better than this place and its teenagers attitude towards customers. If I could give it 0 starts I would . Also I hear about him treating cancer patients bad as well.
They are very polite and patient ????
eHwa Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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