Star Nails

+1 910-754-6755

4600 Main St #4, Shallotte, NC 28470 United States of America

Open Today: -

Quick Facts About Star Nails

Strengths:

1. Professionalism: Many customers praised the professional service they received at Star Nails. The staff is said to be knowledgeable, skilled, and provides a high level of customer service. They take their time to ensure that each customer receives the same professional treatment, regardless of the specific service they are receiving.

2. Nail fixing: One customer mentioned that the staff at Star Nails fixed the mess that another salon made on her nails. This showcases their ability to rectify mistakes made by others and provide outstanding results.

3. Long-lasting gel pedicures: Several customers mentioned that their gel pedicures at Star Nails usually last them 5-6 weeks. This demonstrates their expertise in applying gel polish that is durable and long-lasting.

4. Highly recommended technicians: Brian and Pat were specifically mentioned by multiple customers as being exceptional nail technicians. Their skills and customer service were widely praised, indicating that Star Nails has competent and talented staff members.

5. Wide variety of polishes: Star Nails offers a huge variety of regular and gel polishes to choose from. This gives customers the opportunity to have a range of colors and designs for their nails.

6. Clean and friendly environment: Customers appreciated the cleanliness of the salon and the friendliness of the staff. A clean and welcoming environment contributes to a positive customer experience.

Weaknesses:

1. Inconsistency in service quality: While many customers had positive experiences, there were a few negative reviews regarding the service quality. One customer had a pedicure that was "awful" and mentioned the nail technician cutting the nails too short and into the sides of the big toe nail. Another customer also mentioned chipped polish and nails chipping off shortly after the pedicure. These experiences indicate inconsistencies in the quality of services provided.

2. Price discrepancies: One customer mentioned that the prices displayed in-store did not match the actual prices charged. This can lead to confusion and disappointment for customers who expect to pay a certain amount based on the displayed prices.

3. Difficulty in getting appointments: A few customers mentioned that making an appointment is necessary due to the salon's busy schedule. While this may indicate the popularity of the salon, it can be inconvenient for customers who prefer walk-ins or need to schedule appointments on short notice.

Overall, Star Nails has several strengths such as professionalism, skilled technicians, and long-lasting gel pedicures. However, there are areas for improvement, including maintaining consistent service quality, ensuring accurate pricing, and addressing appointment availability.

Best TL Reviews

This salon deserves more than 5 stars. The service was professional and beyond satisfactory. I made an appointment and did have to wait for a short time but it was worth it. Brian did an outstanding job with my nails and didn't rush my appointment to catch up. He even had to fix the mess the previous salon did to my nails but he took his time & the end result was outstanding. Each customer gets the same professional treatment regardless of the specific treatment; regardless if it's an pedicure, manicure, etc...

In the past I had a great experience at this salon. The owners are kind and wonderful . But my pedicure this time was awful. A different gal did my toes and she cut my nails way too short and cut into the sides of my big toe nail. I had to ask her to stop a couple times. I also had to correct her that we were doing a gel pedicure after she started a regular one. I told the owner it was an awful experience and he apologized and said he would make it up next time but I'm not sure I will go back. First time I haven't tipped for beauty services.

Also very disappointed as I went in for this pedi 3 days before we left on a cruise and day 8 I already had chipped polish and a couple days later multiple toenails were chipping off. My gel pedicures usually last me 5-6 weeks. Very disappointing.

Liquid Gel Nails. Just moved to Calabash. Looking for a new person. Got blessed today to get BRYON!! I have been getting my nails done for over 30 years. HE’S the BEST EVER!! Ryan did my pedicure and is Awesome also. HIGHLY RECOMMEND BOTH. CLEAN SHOP FRIENDLY FOLKS. Suggest you make an appointment and make your next one before you leave!’

I love Pat and Brian, she takes care of me every time, and I love their customer service, that's including rest of the staff. Here is what Brian and Pat did for us today!!

I absolutely love getting my nails done here. I highly recommend Star Nails. They have a huge variety of polishes, regular and gel to choose from. Gels also have regular matching polish for your toes. They do so great with different designs and anytime you schedule you don’t have to worry about extended waiting. Nice and friendly with a very clean environment. They even have refreshments!!!

I loved this place ..It was Very Clean and the staff was very pleasant. My nails came out really good.

I've been going to Brian and Pat for at least 13 years. I don't go to any other place if not necessary. Their beautiful people and professional.

Great salon! I do suggest making an appointment because they are almost always busy. 4 starts because the prices don’t match the ones they display in store. Add $10 to each price