J F Spillane Store

+1 610-275-9080

500 W Marshall St, Norristown, PA 19401 United States of America

Open Today: -

Quick Facts About J F Spillane Store

J F Spillane Store has several strengths that make it popular among its customers. Firstly, the store offers a wide range of products, including household items, makeup, jewelry, wigs, hair products, snacks, drinks, perfumes, oils, and temporary eye lashes. This selection caters to various needs, ensuring that customers can find everything they need in one place. Additionally, the store is highly recommended by customers and hairdressers, indicating that it provides quality products.

The staff at J F Spillane Store is another strength of the establishment. They are praised for their helpfulness in assisting customers, particularly when it comes to buying hair and wigs. This personalized service enhances the shopping experience and helps customers make informed decisions. Some customers also appreciate the fact that the staff is friendly and offers discounts or free samples for loyal customers.

Another strength of the store is its availability during the state shutdown. Many customers found it to be a "life saver" as it stocked essential items like cleaning supplies and hair care products. This shows that the store responds well to emergency situations and caters to the needs of its customers even during challenging times.

However, J F Spillane Store also has some weaknesses that need to be addressed. One notable weakness is the location of the store. It is mentioned that the store is in a high crime rate area, making security a concern. This can create an atmosphere of uncertainty for both staff and customers, and the store may need to invest in adequate security measures to address this weakness.

Another weakness mentioned in the comments is the store's aisles, which are described as long and narrow, making it impossible to social distance. This is a concern, especially during the COVID-19 pandemic when social distancing is crucial. The store may need to consider rearranging its layout or implementing crowd control measures to ensure the safety and comfort of its customers.

There are also complaints about the store's staff, particularly regarding their behavior towards customers. Some customers perceive the staff as rude and short-tempered, which can negatively affect the overall shopping experience. The store should focus on improving customer service and addressing these concerns to retain and attract customers.

Additionally, there are mentions of the store being junky and overpriced for certain products, such as household items and food. This suggests that the store may need to reassess its pricing strategy and improve the organization and cleanliness of its merchandise.

Furthermore, there are complaints about instances where the store's owners made derogatory or offensive remarks towards customers. This is a serious concern as it reflects poorly on the store's professionalism and respect for all customers. It is essential for the store to ensure that its employees treat all customers with dignity and respect, regardless of their backgrounds.

In conclusion, J F Spillane Store has strengths such as a wide selection of products, helpful staff, and availability during emergency situations. However, it also has weaknesses including concerns about security, crowded aisles, rude staff behavior, and issues with pricing and cleanliness. By addressing these weaknesses and building upon its strengths, the store can work towards improving the overall shopping experience for its customers.

Best TL Reviews

This store has Everything You Need in a pinch !!!! It has household stuff, make up, jewelry, wigs, hair, hair products, snacks, bottled drinks (sodas), perfume/oils and temporary eye lashes to name a few. The staff will help those to make a correct decision when buying the hair/wigs. They are Highly recommended by the customers and hair dressers. I wish they had an option to shop online as t the same price!!!!

This is really a great store hardware supplies, clothing, household, beauty,food, good prices.

I personally like the store, yes they are a bit Iffy about the people that come to buy because alot 9f people steal from them all the. So yes they have to be more security conscious. It's in a high crim rate area. However, a very good ???? store.

This store was a life saver during the state shut down. They carried EVERYTHING, from cleaning supplies to hair care products. I was able to get hair supplies to upkeep my hair. My only concern is the aisles are extremely long and extremely narrow. Its impossible to social distance. But the staff was very helpful and friendly.

If you need hair stuff wigs supplies braiding hair they have a decent selection. I have gone to this store multiple times and the customer service and flaky. I seen them kick people out and refuse to service a lady who wanted to purchase from them. I’m not sure what led

to either occasions but the owners said some pretty Nasty things. Just saying if someone scoops low don’t go lower especially as a business

Love the store. Staff very friendly to me Every time I go in probably because I spend -$200 $300 every time I go in. The nice lady even cuts my lacefront wigs for me. Usually get a discount when I get several wigs. They always throw me a few free samples Wish they were open Sundays. I don't think the staff is rude due to the location I would say maybe it's the customers who are rude. I would say it is in the ghetto area. Everyone knows that Asians aren't going to deal with dramatic customers. Not being racist just saying. Overall the store and staff are great and I will definitely be a loyal customer???? Everyone should know there are no refunds on hair!! Almost every hair store has that policy.

I hate shopping here but it’s only one of two hair stores in the area. It’s junky and the staff is rude and short with customers. Household products are way overpriced and so is their food items. I’m convinced that people shop here out of convenience only. If I had anywhere else to buy my hair products I certainly would!

I initially gave this store 5 stars as they are my go to store as I work in Norristown. However today just 1 day prior to me being in the store and spending $100 on hair I was instructed to get out! I wrapped my scarf around my face as I forgot my mask and asked where my mask was? So as I proceed to the register to purchase one. As my plan was to purchase more hair, that's when the same gentleman who kindly rang me up yesterday told me to get out his store because the customers (maybe the one that walked by me with no mask or face covering at all) complained and feared their lives were endangered because I wrapped my scarf around my face. I will NEVER spend another $100+ in this store again. When a employee walks in my office with or without a face covering I dont bark at them I provide them with a mask or kindly advise they need one.