Quick Facts About Cindy's Nails
Cindy's Nails place has several strengths and weaknesses that can be gleaned from the comments provided. It is important to thoroughly analyze these comments to get a comprehensive understanding of the business.
One strength mentioned in the comments is that Cindy's Nails place did a good job on the commenter's nails. This suggests that they are capable of providing a satisfactory result in terms of nail aesthetics. Additionally, it is noted that the commenter frequently visits the establishment and spends a significant amount of money there, indicating that there must be some level of customer satisfaction or loyalty.
However, there are also several weaknesses that are highlighted in the comments. One recurring issue mentioned is the lack of cleanliness and poor sanitation practices at Cindy's Nails place. Multiple commenters noted that the salon reused nail files, did not properly clean after pedicures, and had rusty clippers. These practices pose potential health risks to customers and raise concerns about the overall cleanliness and hygiene standards of the establishment.
Another weakness identified is the poor customer service experienced by some commenters. Multiple individuals expressed frustration with the lack of understanding from the staff when trying to communicate their specific requirements. This language barrier can lead to misunderstandings and dissatisfaction with the final result. Additionally, the comments highlight instances of long wait times and the staff prioritizing other customers over those who arrived earlier, suggesting a lack of respect and care for customers' time.
The quality of the services provided is another weakness that emerges from the comments. Several commenters reported that their pedicures were not up to par, with issues such as inadequate scrubbing and not properly removing dead skin. The uneven shape of nails and early chipping of polish were also mentioned, indicating poor workmanship and subpar results.
Another concerning weakness mentioned in the comments is the unwillingness of the staff to address customer concerns and rectify any issues. In one instance, a customer noticed black specks in their nail polish the next day and requested a correction. However, the staff refused to fix the issue without charging extra, leading to frustration and dissatisfaction.
In conclusion, Cindy's Nails place has strengths in terms of their ability to deliver satisfactory nail aesthetics and a customer base that frequents the establishment. However, there are significant weaknesses that cannot be overlooked. The poor sanitation practices, language barrier, lack of customer service, inconsistent quality of services, and unwillingness to address customer concerns are all areas that need to be improved. These weaknesses raise concerns about the overall professionalism and reliability of the business.
Best TL Reviews
This was my first time going here. They did a good job on my nails but the pedicure was not up to par they didn’t scrub enough. And the other reviews are correct about the sanitary aspect they definitely reused the same nail filer and no cleaning was going on after pedicures just a bag change and spraying of water. Also there was a long wait and there should not have been as they were servicing people that came in after me instead of completing me first.
Didn’t do a good job on my pedicure in removing all the dead skin on my heels. When trying to explain to the owner and the tech, they seemed to not understand which lead me to get frustrated. You understand enough to get my business but lack understanding when I want you to perform the job accurately. I will never patronize this business again because they are about money not customer service.
This place had me wait for over an hour, then told me to come back tomorrow because they had too many people. All I needed was simple repair so, I guess that wasn't going to be paying enough. Why didn't you tell me that when I walked into the door. No respect or care for us at all.
I usually only get my Pedicure done here but decided to do something different.
Absolute waist of Money and time getting my Manicure done. None of my nails have the same shape my fingers burn and some spots on the nail is already coming up and it hasn’t been 24hrs since the job has been done.
Wow! Just was awful not clean at all they reuse nail files that are completely white from others nails. Hey DO NOT SPEAK ENGLISH WELL. So they do not understand what you want. I asked for a pedicure and manicure but she kept trying to give me a full set I must of told her so many times that ppl started laughing because she just could not understand. Did not do a good job with the pedicure. Very rude because of the language barrier her tone told it all. Will NOT BE BACK!!
Poor workmanship. Pedicure was done in less than 15 minutes. Left with nail polish on my slacks by a male technician. Act like he was afraid to touch my feet as I have one nail removed due to fungus from a nail shop in the area. This is my second time this year in this establishment, and I wanted to give them the benefit of the doubt.
I frequently visit this establishment and spend GOOD MONEY. I paid for my service and noticed the next day that my polish had black specks in it. I came back in the morning and ask that the polish be corrected. The person that had done my service acted as if she didn’t see the specks!! All I asked for
Was the polish to be corrected and she wanted to charge me more money! DONT GO TO
THIS NAIL SHOP!!!!
I usually come here but when I told the pedicure lady about her rusty clippers, she went to her nail station and got another pair, sprayed it with alcohol, and prepared to finish up. Did she throw them away? Nope. So I called Cindy over but she couldn't "understand" me. I showed her the rust and she said... "that's okay!!!".
Please be aware that their sanitation practices are not good.
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Cindy's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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