Quick Facts About Montage nails
Strengths of Montage Nails Place:
1. Skilled and Talented Nail Technicians: Several customers praised the nail technicians at Montage Nails Place for their expertise and talent in providing excellent nail services. Thomas and Tammy were specifically mentioned for their amazing job in nail art and manicures/pedicures, respectively. This indicates that the salon has skilled staff members who can deliver high-quality services and meet customer expectations.
2. Friendly and Accommodating Staff: Many customers appreciated the friendly and welcoming atmosphere at Montage Nails Place. They mentioned that the staff was attentive, patient, and made them feel comfortable during their visits. The fact that the salon allowed last-minute appointments for pedicures and did not rush customers further demonstrates their commitment to customer satisfaction.
3. Clean and Nice Environment: Multiple comments mentioned the cleanliness and pleasant atmosphere of Montage Nails Place. This indicates that the salon maintains high hygiene standards, which is essential for customers' overall experience and safety.
4. Excellent Nail Art and Attention to Detail: The positive feedback regarding Thomas' work on acrylic nails highlights the salon's ability to take inspiration from customers' preferences and create beautiful, natural-looking nails. The attention to detail and precision in nail art demonstrate the skill and dedication of the nail technicians at Montage Nails Place.
Weaknesses of Montage Nails Place:
1. Inconsistent Customer Experience: While some customers had a great experience at Montage Nails Place, others were disappointed. A few negative reviews mentioned issues with the outcome of the nails, such as receiving a different nail shape than desired or sloppy French tips. Inconsistent experiences like these indicate that there may be a lack of quality control or miscommunication between customers and nail technicians.
2. Slow and Lengthy Service: Some customers expressed dissatisfaction with the amount of time they spent at the salon. One comment mentioned sitting for over two hours without any interaction from the technician. Another customer complained about the lengthy process for a pedicure, with only 20 minutes dedicated to the actual service. These complaints suggest that there may be inefficiencies in the salon's operations, causing delays and prolonged service times.
3. Communication Issues: A few customers mentioned that the staff at Montage Nails Place did not engage in conversation or communicate well. Lack of communication can lead to misunderstandings, ineffective service, and an overall negative experience for customers. It is important for salon staff to be friendly, attentive, and proactive in addressing customers' needs and preferences.
4. Negative Experience under New Ownership: One long-term customer expressed disappointment with the change in ownership, noting that the salon has not been the same since. The comment highlights a decline in customer experience and attributes it to the change in management. This suggests potential issues with the new ownership's ability to maintain the salon's reputation and customer satisfaction.
In conclusion, Montage Nails Place has several strengths, such as skilled technicians, friendly staff, a clean environment, and excellent nail art. However, there are weaknesses in terms of inconsistent experiences, slow service, communication issues, and negative changes under new ownership. Addressing these weaknesses could enhance the overall customer experience and improve the salon's reputation.
Best TL Reviews
I haven’t had my nails done in about 6 months and decided to get an acrylic overly so that my nails would look natural and Thomas did an amazing job on my nails. Simple but beautiful. I love it! Thank you Thomas
This was my first time here and after reading some negative reviews I was a little hesitant. My experience was great. The young gentleman that did my pedicure was fantastic. He was very gentle and very thorough. Great service. I'll be back.
It was okay…salon itself was clean, pedicure was fine enough my issue is with the nails. I showed an inspiration photo square tip French manicure and recieved a hybrid of a rectangle/almond nails…so not what I wanted and the French tip was sloppy done…have bubbles in the white polish and the line is uneven, sat for over two hours and the gentleman said nothing the whole time, I may go back again to see how it will be but overall was just meh experience for $110
Montage was already my go-to mail salon, but now that it is under new ownership I will be going more often! The staff was very friendly, they let my son and myself come in for last minute pedicures and we did not feel rushed at all. Very clean and nice environment!
Mediocre at best and was there over 2 hours for a pedicure when the actual pedicure was about 20 minutes . $15 up charge for gel polish, like it's something new. The "relaxing" part of the pedicure was rushed and the staff does not speak to you.
Went on a whim but defintitely Will not be back.
I have been going to Montague Nails for several years. Since they have changed owners it just hasn't been the same. The employees do not speak to you. I was having the gel nails removed from my fingers. The owner said, "Why you want the nails off?" He was removing the gel nails with an electric file. This left my nails thin and weak. I left after 2 hours. I'm not sure if he was finished or not. He spent half of his time at the cash register. It was a terrible experience
Nice place, friendly staff, but the lady that did my nails, Tammy, was AMAZING! Even though it was closing time, she took her time and did an amazing job! Best mani/pedi I ever had.
Thomas is amazing like a computer perfection!!! Thank you
Daniel was also amazing, and has great hands for a relaxing pedicure!!!
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Montage nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
|---|---|
| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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