Quick Facts About TNL Nails
TNL Nails place has received a variety of comments, some positive and some negative. In order to analyze the strengths and weaknesses of the salon, we will examine the comments and extract relevant information.
Starting with the negative comments, one customer gave TNL Nails place zero stars and strongly advised against going there. They were disappointed by several aspects of their experience, including the fact that the salon does not accept credit cards, the rushed and subpar quality of the pedicure and manicure, and the perceived overcharging for a simple design. According to this customer, the overall service and quality of work at TNL Nails place are lacking, and they felt taken advantage of due to being from out of town. They were particularly upset by the poor design and rushed nature of the service.
On the other hand, several positive comments praised TNL Nails place for their quality service and professionalism. One customer specifically highlighted the great job done on their gel manicure, mentioning that it lasted for seven days without any chipping or peeling. This comment attests to the salon's ability to provide long-lasting and well-applied gel manicures. Another positive comment emphasized the great service, beautiful nails, cleanliness, and welcoming atmosphere of the salon. According to this customer, their whole family regularly visits TNL Nails place for their nail care needs.
Another customer praised the work of Tony, one of the technicians at TNL Nails place. They appreciated his excellent service, friendliness, and informative approach. This positive comment indicates that Tony's skills, attitude, and customer interaction are commendable. Similarly, another customer expressed their satisfaction with the work of Lan and Tony, mentioning their cleanliness and friendliness. This comment also highlighted the fact that the customer has been exclusively going to TNL Nails place for over a year due to the positive experience they had.
However, it's important to consider the negative comment regarding the quality of the polish. The customer mentioned that the polish had little specks in it, even though the salon claimed it had sparkles. They also noted that the nail did not appear smooth or shiny even after an additional clear coat was applied. This criticism reveals a potential weakness in the salon's ability to consistently provide a high-quality finish on their nail services.
Furthermore, one comment criticized the ambiance of TNL Nails place, describing it as the least relaxing environment for a pedicure. The customer mentioned the lack of music or TV, poor decoration, and uncomfortable chairs. They also noted that the salon only accepts cash and charges a fee for credit or debit card transactions. This negative aspect of the salon's ambiance and payment policy might deter some potential customers.
Lastly, a positive comment raved about the great experience customers have at TNL Nails place and their satisfaction with their acrylic nails. The customer appreciated the welcoming atmosphere, ease of conversation with staff, and the longevity of their acrylics. This comment suggests that TNL Nails place excels in providing a positive and friendly experience for customers, as well as long-lasting acrylic nails.
In summary, the strengths of TNL Nails place can be observed in the positive comments regarding the long-lasting gel manicures, great overall service, cleanliness, friendliness of staff, and the highly recommended acrylic nails. On the other hand, weaknesses can be inferred from the negative comments involving rushed and subpar services, perceived overcharging, inconsistent polish quality, poor ambiance, and the exclusive acceptance of cash payments. These comments highlight areas for improvement, such as maintaining consistency in nail service quality and enhancing the salon's ambiance to create a more relaxing environment for customers.
Best TL Reviews
ZERO STARS – DO NOT GO - !!! I apologize if this is a bit long, however I am so angry that I must explain. If you have ever gotten a manicure or pedicure – lets see if you agree with how angry I am right now. First of all – THEY DO NOT ACCEPT CREDIT CARDS! - however when you call to book the appointment, they will tell you that. Ok…fine. I did call on a Friday for a Saturday appointment. I am not from around Taunton, and wanted to take my niece for a “princess” mani/pedi – she is 8. So when I called, he said – roughly $45. I was like – ok – pretty much average price….
When we arrived ahead of schedule – we had to wait a few, again – no problem. They said to pick a color. – So my niece liked Orange and Blue and we also discussed a design. (knowing full well – it would be extra – normal right?) So she goes on to do her pedicure. Soaked her feet for maybe 2 to 3 min Max, She went on to trim a couple nails and do her cuticles – very minimal. She used the green scrub to do her feet to her ankle rinsed and dried and painted her toes. We explained we wanted the large toe white and alternate the other in a blue, orange pattern. – see photo. Ok..no hot towels given – ok – I get it – she’s 8 – but no cream, no little calf massage – nothing! The pedicure was done – completely by 11:28 – and our appointment was for 11 and we didn’t start til 11:08 – that is the time stamp from photos I took! – Ok on to the manicure…
Ok…I’ve had many many manicures. Every manicure – soaks the fingers in warm water – usually with stones – cuts cuticles, files – sands and paints…right? Nope – again – sanded her nails – cut off a little cuticles, and painted. No soak, no lotion, no hand massage – Nothing. Same design – ring finger with design and alternating colors – see photo. – extremely quick.
Now as I’m sitting there – the owner – was making conversation with me. Ya know – where ya from, what do you do for work – yatta yatta yatta. I was friendly back – making conversation.
So it comes time to leave – I say – so how much do I owe you. Now I am thinkings…he said - $45 – ok..so lets count the design – maybe $2 for 2 nails or max $2 a nail – total possibly $53 – He told me $65.00.
I was like $65 for what? He said because you used more than one color. I said – its normal paint – not gel – he said yes but it takes more time and plus design. I said $65.00 is a lot.
So I paid the exactly $65 – and walked out. Totally feeling like he took advantage of me. – Oh she is from out of town – lets charge her this crazy fee – and the quality of everything was so rushed and terrible.
Do not go here. Terrible design. Terrible way to do business. Look at their work. Just horrible. When I got home and my Niece saw her daughters nails – she was like holly cow – that looks terrible. I was like I am so mad. Do Not GO HERE.
If I can detour one person from going here – and save you – then this review is worth it! Good Luck finding a nail salon that actually treats their clients of all ages right.
She did a great job on my Gel Manicure. 7 days in and no chipping or peeling. Painted perfectly under the tip of nails as well! Very professional and cares about the service provided. Highly recommend!
Always great service! My nails are always beautiful when i leave. They are so nice and welcoming. Super clean! Great pricing as well!
My whole family goes here to get our nails done.
Tony did an excellent work, very friendly and informative…I will go back for sure
Lan and Tony are both amazing. I love how clean they are. They are extremely friendly and made my experience there a good one. I get compliments every time I get my nails done and always get asked who do I go to. I do not go anywhere else since then and that was over a year ago.
Came highly recommended, although they were very friendly and kind, I was not happy with the quality of the polish. It looked liked there were little specks in the polish and they said that it had sparkles in it, but I did not agree. He put another clear coat while they were drying, but the nail was not smooth and shiny even then. Unfortunately, I WILL NOT go back and since I never have a mani/pedi I was very disappointed!
While the staff is incredibly friendly, the ambiance is absolutely terrible. It’s the least relaxing environment I’ve ever had my nails done in. I made appointments over the phone because they had good reviews, but I definitely wouldn’t recommend going for a nice pedicure. They don’t have any music/tv playing, the space is really poorly decorated, and the chairs aren’t comfortable. They also only accept cash and charge $3 for a credit or debit card transaction. The only redeeming quality is the nice staff—I just wish they had a nicer place with more options.
I've been here 3 times now and thought I'd write a review. Everyone there is absolutely great. When I go in, I feel so welcomed and can easily have conversation with staff. Always a great experience and I'm always more than happy with the finished product. Greatest acrylics I've ever had! They last me 3 weeks +, which is great because my hands are always in water at work. Other places I've only been able to get 2 weeks if that. HIGHLY RECOMMEND!
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