Quick Facts About Venus Nails
Strengths:
- Love my nails. They do a great job every time.
- Excellent job getting me in and out quickly.
- The guy working there is always funny and puts up with my pickiness.
- They made room for a broken nail and accommodated me right before a holiday.
- Had the reviewer's business for over 10 years, demonstrating customer loyalty.
Weaknesses:
- Mixed reviews and a past history of negative reviews.
- Lack of attention to customer requests and satisfaction.
- Inconsistent quality of services provided.
- Use of clippers instead of acetone to remove old manicure, causing sensitivity and discomfort.
- Nail technician did not correctly match color or properly cut and shape nails.
- Bubbles and imperfections in the finish of the nails.
- Poor customer service, including eye rolling and frustration towards clients.
- Accidental injuries caused by the grinders and leftover ground product stuck to nails.
Venus Nails Place has a mix of strengths and weaknesses that can be analyzed based on the comments provided. On the positive side, many customers express their satisfaction with the nail services provided at the salon. They praise the quality of the nail work, stating that they always receive a great job. Additionally, customers appreciate the quick and efficient service that allows them to get in and out quickly. The humorous and accommodating attitude of one of the employees is also mentioned as a positive aspect of the salon.
Another strength highlighted in the comments is the salon's ability to accommodate customers' needs. One reviewer mentions that the salon made room for a broken nail and provided service right before a holiday. This demonstrates their willingness to go above and beyond to satisfy their customers.
Furthermore, one reviewer expresses their loyalty to the salon, stating that they have been a customer for over 10 years and will never leave. This long-term customer relationship indicates that Venus Nails Place has been able to consistently deliver satisfactory service to at least one customer.
However, the comments also reveal several weaknesses and areas for improvement. One recurring issue is the salon's inconsistent quality of service. While some customers report receiving excellent service, others mention various issues with their nails. One reviewer states that they paid a high amount but were not satisfied with the results. The nail technician did not properly follow their requests, leading to unsatisfactory outcomes such as uneven length and thickness and the wrong nail color. Another reviewer mentions the presence of bubbles and imperfections in their finished nails. These inconsistent results raise concerns about the salon's ability to consistently deliver quality services to their customers.
Poor customer service is also a weakness highlighted by the comments. One reviewer mentions how the nail technician rolled their eyes at their daughters, while another reviewer mentions feeling pressured to either stay and have their nails soaked or pay, despite the salon's unsatisfactory work. These instances demonstrate a lack of professionalism and customer care, which can negatively impact the overall experience of clients.
Additionally, the use of clippers instead of acetone to remove polish raises concerns about the salon's adherence to proper and safe nail care practices. This resulted in discomfort and sensitivity for the customer, leaving the impression of a lack of attention to detail and customer satisfaction.
Furthermore, there are instances where customers mention accidental injuries caused by the grinders used during the nail services. This not only highlights potential safety concerns but also contributes to the overall negative experience of the customers. Moreover, customers mention the presence of leftover ground product stuck to their nails, indicating a lack of cleanliness and attention to detail in the salon's procedures.
Lastly, the comment that mentions the past negative reviews for the salon raises concerns about its overall reputation and credibility. While the reviewer suggests not believing everything seen online, it still indicates that there may be a significant number of dissatisfied customers and a history of negative experiences.
In conclusion, Venus Nails Place has strengths in terms of providing satisfactory nail services to some customers, accommodating special requests, and fostering long-term relationships with loyal customers. However, the salon has weaknesses in terms of inconsistent quality of services, poor customer service, disregard for customer requests, and potential safety and cleanliness concerns. Addressing these weaknesses would be crucial for Venus Nails Place to improve its overall reputation and customer satisfaction.
Best TL Reviews
Love my nails. They do a great job everytime. Thanks Venus
I love the owners, and great services they always deliver. I've seen alot of negative reviews in the past on this place and as someone who runs a business and had bad reviews myself from disgruntled clients, and witnessed what types cone into the place of husiness, I'd suggest not believing everything you read. Keep up the great work!
Tequila sunrise is the most important part of the way that I have been very lucky to get a manicure that I am going to be the one that made an excellent example of how you are the one that is capable of being a really good example of how you are the one to think about the way that I have to be promoting my business and how much I can get the ty
Even tho I paid $80 for the nails I wasn't satisfied with the results. Before we started I showed the nail tech a pic and asked if she could do this n how much it would be. She assured me she could. First they had to remove my old mani and instead of using acetone they removed with clippers barbaric so much my nails are so sensitive they feel like they are about to fall out. Then we had to start all over again since not the right color then she left one hand without cutting them so underneath you can see the nail underneath. The pic will show you why I had to send review ????????????????????
Do not go here it is a terrible place. The guy did my nails with the dip and when finished they had bubbles all under them. They tried to make me pay $40 for it and I refused. The guy told me he didn’t see any bubbles or specks but the lady next to me told him my nails looked bad. They tried to make me stay and soak my hands to remove before I could leave or I had to pay. Well I didn’t pay and my nails look horrible!!!
They do an excellent job getting me in and out quickly! The guy working there is always funny and puts up with my pickiness!
Absolutely the best nail professionals I've had in thirty years. They made room for a broken nail that the salon who had my business which included two daughters. They made time for me right before a holiday. They've had my business for over 10yrs now. I'll never leave them. Perfect example of what is right with small business. I love them from my heart!!
We just moved here and are trying to find a nail place. We went here for the first time and I will NEVER go back. The techs rolled their eyes at my daughters several times, the nails are all different lengths and thicknesses, they are crooked and not even filed or the right shapes. They just chose the nail color for me it wasn't the one I wanted at all. They cut us with the grinders and there is pieces of ground product stuck to our nails. All around the worst experience I have ever had at a nail salon
Place Pictures
Venus Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
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