Quick Facts About Party Nails & Spa
Party Nails & Spa has a mix of strengths and weaknesses based on the comments provided. It is important to consider these comments and address any concerns raised to improve customer satisfaction.
One of the strengths mentioned by a customer is that the establishment is friendly and reasonably priced. This indicates that the staff may provide a welcoming atmosphere and the services may be affordable for customers. Additionally, another customer praises the work done at Party Nails & Spa, specifically mentioning that the nails and toes looked phenomenal. This implies that the staff may have good technical skills and can deliver high-quality results.
However, there are several weaknesses mentioned by other customers that need to be addressed. One common complaint is the attitude of the staff when customers speak up. One customer reported that the workers at the salon got irritated when she expressed her dissatisfaction, which suggests a lack of professionalism and customer service skills. Another customer complained about being rushed through the process by an older gentleman who did not address her concerns. This indicates a lack of attention to detail and a failure to meet customer expectations.
Another major concern raised by a customer is the unsanitary practices observed at Party Nails & Spa. The use of old files and sponges without sanitization is a serious issue that undermines the overall hygiene of the establishment. This could potentially expose customers to health risks and should be immediately addressed to ensure the safety of clients. This comment highlights a significant weakness in the cleanliness standards of Party Nails & Spa.
There are also complaints about the skill level of some of the staff members. One customer mentions that her toes were not shaped correctly and when she asked for correction, the staff member became defensive and rough with her feet. This suggests a lack of expertise and a failure to provide satisfactory service. Additionally, another customer reported that her gel polish started to come off shortly after the appointment, indicating a lack of durability and proper application. These issues should be addressed to ensure consistent and satisfactory results for customers.
On a positive note, one customer has been a loyal client for a few years and praises specific staff members, Christine and Alex. This indicates that there are staff members who have built a strong rapport with customers and consistently deliver satisfactory service. Recognizing and promoting the strengths of these staff members can help improve the overall reputation of Party Nails & Spa.
In conclusion, Party Nails & Spa has strengths such as friendly service, affordable pricing, and some staff members who consistently deliver satisfactory service. However, there are several weaknesses that need to be addressed, including issues with customer service, skill level, and unsanitary practices. By addressing these weaknesses and building on their strengths, Party Nails & Spa can improve customer satisfaction and reputation.
Best TL Reviews
Absolutely horrible experience I came here a couple times and after some guy did my gel manicure won’t be going back he got mad because I asked for burgundy gel polish and the the women that works there kept telling me that it looked pink because it was only one coat but in the picture you can clearly see it is not burgundy with one or even two coats very frustrating when you pay for what you don’t ask for they wanted to argue that’s fine they lost a loyal customer oh and they get very irritated when you speak up! They don’t even deserve one star!!
So friendly, great priced, and the work is phenomenal!! I love my nails and toes. FINALLY a good place up here in the desert ????????????????
All honestly the older lady that did my nails messed up i been going there for years and i wasnt happy with my results! First she shaped my big toe horribly by one big toe nail being longer then the other one then when I tried to correct her she got a attitude and started being rough on my feet. They lost a loyal customer today! Because everybody could tell i wasn’t happy and nobody asked/wanted to fix it they just straight up ignored me. So do yourself a favor and dont come here.
Had appointment at 1030 got there at 1015 didn't leave till 115 my nails look like if a kid did the polish I've always got gel and right now the polish is already coming off firs y and last time going there
DO NOT COME TO THIS PLACE AT ALL " Very unsanitary. They were using old files and old sponges. The guy Michael literally had finished with another client and then attempted to use the same ones on my girlfriend. Did no even sanitize nor got new ones to do. That's really disgusting. Used a old sponge to scrub and that's when we had enough. Walked out extremely disappointed. NEVER EVER COMING BACK. Would not recommend 0/10 If I could rate 0 stars I would. For your safety avoid at all costs
Older gentleman with long hair did my nails throughout the process I asked him to correct several things, i just wanted my gel nails to look smooth and nice, by the end he was just rushing me off and saying they look beautiful and we're done. I honestly was just frustrated by the end, paid and left.
Christine and Alex are the best. Been a loyal client for a few years.
I am so pleased with my nails and the affordability. Mr Dang and Ms. Thuy did a wonderful job and now this is my go to place for nails!
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Party Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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