Ten Perfect Nails

+1 209-839-0342

1870 W 11th St, Tracy, CA 95376 United States of America

Open Today: -

Quick Facts About Ten Perfect Nails

Ten Perfect Nails place has received a variety of comments, both positive and negative, that shed light on its strengths and weaknesses. In order to analyze these comments and provide a comprehensive overview of the salon's strengths and weaknesses, we will explore several aspects of the salon including customer service, quality of service, cleanliness, and overall experience.

One key strength of Ten Perfect Nails place is the quality of their services. Multiple customers have commented on the professionalism and skill of the staff, particularly their attention to detail. The comments specifically mention how the salon takes the time to provide massage and care for injured or sensitive feet, ensuring a comfortable experience. Furthermore, customers have expressed satisfaction with the appearance of their nails, indicating that the salon consistently produces aesthetically pleasing results. This demonstrates that the salon's expertise and craftsmanship are commendable strengths.

Another strength of the salon is the positive relationship between the customers and the staff. According to several comments, the staff, such as Michael, is described as attentive, easy to talk to, and provides excellent service. Building strong rapport and having skilled technicians who are personable and engaging is a significant strength for Ten Perfect Nails place. This creates a comfortable and enjoyable experience for customers, making them want to return and recommend the salon to others.

The salon also receives positive feedback regarding its long-standing reputation and loyalty of customers. One comment highlights that a loyal customer has been going to the salon for over a decade, indicating that Ten Perfect Nails place has developed a level of trust and consistency with their clientele. This demonstrates a strength in building customer loyalty and maintaining a positive reputation.

However, there are also weaknesses that have been identified in the comments. One important weakness is the poor customer service experienced by a customer during a gel manicure. According to the comment, the technician appeared nervous and the conversation in a foreign language seemed disrespectful. This highlights a lack of professionalism and cultural sensitivity on the part of the staff, resulting in discomfort for the customer.

Another weakness that has been brought to attention is the risk of injury. One comment mentions how a customer had their toe nail cut improperly, resulting in an infection. This incident suggests a lapse in protocol and proper hygiene, leading to potential health risks at the salon. This highlights a weakness in the salon's attention to detail and hygiene practices.

One comment also mentions that the salon looks clean but the initial customer service upon walking in can appear rude. While this may not necessarily reflect how the staff actually treats customers once receiving services, it is important for businesses to ensure that the first impression is welcoming and friendly. The comment suggests that the salon's weakness lies in initial customer interactions and the need to improve their customer service approach.

In conclusion, Ten Perfect Nails place has several strengths including the quality of their services, skilled technicians, positive relationships with customers, and long-standing loyalty. However, the salon also has weaknesses in terms of customer service, cultural sensitivity, the risk of injury, and initial customer interactions. Addressing these weaknesses would enhance the overall customer experience and improve the salon's reputation.

Best TL Reviews

I have been coming here for a while now and I always have a great experience. At the beginning of the year I ended up with an injury from work and so I go here to get pedicures and acrylic fills. I LOVE the pedicures, because of my injury my foot needs to be massaged properly and this place is amazing. They are very gentle and the massage is very helpful for me. And my nails always look amazing. I went today to get my nails done and I did a gel pedicure for the first time and was very happy with the results. I also got some Christmas nail art and it’s beautiful. I will keep coming back and recommend this place to people.

Michael is great! he's very attentive to details and he makes sure he takes his time with his craft to give you the best service! so easy to talk to as well ❤

Been going here since I was 16.... I am 27! Ladies there are amazing ???? 5 out of 5 ????

So, I decided to get a gel manicure here today and I have never had a bad experience anywhere, but today I was so sad with how bad their customer service was. What happened was that the person who did my manicure seemed pretty nervous to do a manicure, second the ladies came over to check on the persons work and looked at my fingers and were talking in their language and looking at me, and it was very disrespectful. Also, the guy tapped my hands very hard which was very rude, and uncomfortable. Another thing is that good customer service is having conversations with all customers. I’ve never had to complain about a nail salon, but respect is common sense, and no one should ever make their customers uncomfortable

The lady cut my toe nail and I have an infection on both my big toes...uggg had to go to urgent care

Nice and clean. Good proces. The custumer service seems rude wjen you walk In, but I think that just how they talk.

My Grandma is 90 and her toenails grow in a way that are very challenging to take care of on her own. We came here, hoping for help and the woman who cared for my grandma went above and beyond! She soaked her feet for a while and spent about 30 minutes carefully cutting and filing, until my grandma was comfortable again. I'll be forever grateful for the level of care they showed her and will absolutely bring my grandma back the next time she's in need.

I have been going there since the day they opened

Debbie is the best! Always get compliments from people on how nice my nails look. If you had a bad experience that happens everywhere. Sometimes I just believe it takes two to tango. I never do a walk in. Doing an appointment also help them not to have to rush.