Quick Facts About Linhz's Nail Salon
Strengths:
1. Skilled nail technicians: Many customers mentioned that the nail technicians at Linhz's Nail Salon are very talented and skilled. They were able to deliver high-quality nail services, such as filing the nails evenly, creating smooth finishes, and providing great nail art.
2. Friendly and accommodating staff: Numerous customers appreciated the friendly and accommodating nature of the salon's staff. They mentioned that the staff made them feel welcome and provided excellent customer service throughout their visit.
3. Attention to detail: Some customers commented on the attention to detail displayed by the nail technicians. They appreciated how the technicians paid careful attention to ensure that the nails were all the same size and shape, creating a polished and professional look.
4. Owner's commitment to customer satisfaction: One customer had a negative experience initially but praised the owner for requesting her to come back and fixing the issue. This demonstrates the salon's commitment to customer satisfaction and its willingness to rectify any mistakes made.
5. Relaxing atmosphere: Several customers mentioned that the salon provided a great environment to relax and enjoy their nail services. They appreciated the calming ambiance that allowed them to unwind during their visit.
Weaknesses:
1. Inconsistent service quality: Several customers pointed out instances where they received subpar service. One customer had nails applied unevenly, while another experienced nails peeling away shortly after the appointment. Inconsistency in service quality may indicate a lack of attention to detail or training among some of the nail technicians.
2. Long wait times: Multiple customers expressed their dissatisfaction with long wait times at the salon. Some stated that their appointments started at least 15 minutes late, while one customer had her appointment given away to someone else, forcing her to return after an hour. These long wait times can be inconvenient for clients, especially those with busy schedules.
3. Price discrepancies: A few customers mentioned discrepancies in pricing. One customer mentioned being charged $5 more than her friend for the same service. Another customer was surprised to see a $3 bank fee after being told about a fee-free ATM. These inconsistencies in pricing can erode customer trust and create a negative impression.
4. Lack of communication: Some customers mentioned a lack of communication between the salon and the clients. One customer had specifically requested a certain nail technician but ended up being serviced by someone else. This miscommunication can lead to dissatisfaction and disappointment among customers.
5. Issues with acrylic application: A customer complained about uneven acrylic application and nails shaped and filed improperly. They also mentioned that a significant portion of the nails started to come off within a week. These issues with acrylic application indicate possible inconsistent skills or lack of proper training among some of the staff members.
Best TL Reviews
I've been going here for a few months now, I usually always call before hand to make an appointment which was the case the last 3 times as the 4th time before today I had someone other then my usual girl and my nails had acrylic pooled by the cuticle, uneven and peeling away. All 3 of my last most recent appointments were started at least 15 minutes late and 1 was actually given away to someone else so I had to come back in an hour all of which I was incredibly understanding about until today. Today I called and booked for a 1:30 and at 1:46 my nails still weren't started so I had to leave as my autistic son has at home therapy I couldn't miss. I'm extremely disappointed and will never be back. These pictures were taken the day they were done a few visits ago that I should have received a refund for.
I Really enjoyed Hannah as a nail tech. She did a great job on my nails and filing. They were thin, smooth, and all the same size. I would recommend her! The only thing I had an issue with is my friend had the same service and was charged $5 less and when I paid I was told they had a fee free ATM, and then seen a $3 charge in my statement from the bank. So the charges clearly differ.
Best nail place I’ve been too! Did a great job and highly recommend!
Great place to relax and enjoy. Had a great time this week for nails. The green with gold and red are from today (Kevin was patient and did an awesome job). The others are from other times.
I have been here a few times but this is by far my worst experience. I called ahead of time to make an appt, still had to wait. I asked for Kim, I got some other guy. I had him cut them down as they were really long, none of them are the same length! He also didn’t apply the acrylic evenly. I have acrylic all the way up to my nails beds… as he didn’t shape them evenly. My edges are sharp. And 1/3 of my nails are starting to come off on the edges. It hasn’t even been a week! Look at my mail beds. They are AWFUL. I also asked for my tips to be painted, he did the whole nail. I made a comment, and he said “polish is already on”.
I will never return here!
Candice did a great job!! So talented! Staff was the nicest I've EVER had anywhere!! They looked for my colors for 20 mins just to get my picture right!! Will be going back!
Messed nail up then owner requested I come back next day and she would fix since it was pay closing time. I went back and she fixed. That's awesome customer service. However they prices went up in person but not on price board so conflicting
The BEST fill experience I have ever had. Don't know the girls name, but she is the owner. Super gentle and sweet. Efficient and made sure that I was happy.
Place Pictures
Linhz's Nail Salon Info
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff get temperature checks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
How to go there
Location
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