Quick Facts About Natural Touch Nail & Spa
Strengths:
1. Friendly and welcoming staff: Multiple comments mention the friendly and welcoming staff at Natural Touch Nail & Spa. This creates a positive and comfortable atmosphere for customers.
2. Clean facility: One commenter specifically mentions that the facility is clean, indicating that the salon prioritizes cleanliness and hygiene.
3. Talented and skilled technicians: There are multiple comments praising the technicians, particularly Annie and Lee, for their excellent work and skills in nail care. This suggests that the salon employs skilled and experienced technicians.
4. Attention to detail: One customer commends the technician for taking the time to check her work multiple times, indicating that the salon pays attention to detail and strives for customer satisfaction.
5. Reasonable prices: One comment mentions that the salon is reasonably priced, suggesting that customers can receive quality services at an affordable rate.
6. Availability and convenience: Natural Touch Nail & Spa is open on Sundays and is open seven days a week. This allows customers to easily schedule appointments and visit the salon at their convenience.
Weaknesses:
1. Inconsistent service: One customer recounts a negative experience with a technician named Sean, who provided subpar service and had an unprofessional attitude. This suggests that there may be inconsistencies in the level of service provided by different technicians.
2. Failure to adhere to customer preferences: A customer expresses disappointment when their requested technician and nail shape were not honored. This indicates that the salon may not always listen to customer preferences and requests.
3. Advertised services may not be delivered as promised: One customer mentions that they did not receive the full hot stone massage and sugar scrub as advertised. This suggests that the salon may not consistently deliver on their advertised services.
4. Limited availability of preferred technicians: One customer wanted to have their nails fixed by a specific technician, but was informed that the technician would only be available much later. This indicates that customers may face challenges in booking appointments with their preferred technicians.
5. Lack of gel and frills options: One customer specifically mentions that the salon does not offer gel or frills, which may be a downside for customers seeking more elaborate nail services.
Overall, Natural Touch Nail & Spa has several strengths, including a friendly staff, clean facility, skilled technicians, attention to detail, reasonable prices, and convenient availability. However, there are weaknesses in terms of inconsistent service, failure to adhere to customer preferences, potential inconsistency in delivering advertised services, limited availability of preferred technicians, and the lack of gel and frills options.
Best TL Reviews
Open for business on Sunday, Booked the appointment with Shawn but Annie was my tech, first time there, she did an awesome job. Facility clean, nice feel and the staff is very friendly. New here in Arizona and wasn't happy with the first nail salon that I chose, but this place may be my nail and feet care place for a while. Thanks for taking care of me Natural Nail and Spa.
PLEASE READ I absolutely loved this place 11 months ago I left a really good review with 5 stars. I had the opportunity to meet the lovely Annie , she's amazing I absolutely loved her and Lee BUT!!! today I went in and Sean was the only one available he did the dip for me and they were not good at all so I ask him to clean them Up and fix them he told me there was nothing wrong with them that the black polish stains around my nail beds would "wash off" in a couple of days!!! then he had a attitude not to mention in the middle of him doing my nails another woman who I guess had an appointment came in and he walked away from me to start her and then rushed through me to get back to her and it definitely showed I will insert pictures my nails were the red and black nails I can't believe this so anyway I wanted Annie to fix them. I had told him before I had to go get my kids before 4 so he drug The electric file across all of my nails and then told me she won't be available until 630 I had to walk out like that the most unprofessional person I've ever experienced and the worst job ever so if you go to this place go see Annie and Lee because they're the only ones that are actually good that I can speak on from experience. It's unfortunate that I won't get to go back and see them now.
My husband and I went in here to get pedicures and the staff was super nice! My main complaint for why I didn't give 5 stars was not getting what was advertised. The menu talked about a 10 min hot stone massage, and (being generous) I think I got 7. I timed my husbands since his was after mine, and he got 4 min. My husband's sugar scrub was basically just a "slap on" to say it was done. Mine was rubbed in a little, but not very much. Love my polish, and I like the fact that they stick to one brand.
Best Halloween nails I've ever seen. Sean really is a tallented artist. He did my Unicorn nails and my Halloween nails better than any Instagram or pinterest image I've ever seen. I drive from Mesa to go to this nail salon. I'm obsessed with the quality.????
5 Stars⭐⭐⭐⭐⭐
Took my girlfriend to go get her nails done for her birthday, set an appointment with sean for her appointment. They didn’t even put her with sean like we specifically requested. They also didn’t listen to what my girlfriend asked for, she asked for short almond shaved and they instead gave her squared duck billed nails. When the lady asked if the shape was correct my girlfriend said no that she wanted them more pointed and the lady just disregarded that. Overall not a bad nail salon, just didn’t listen to anything she asked for. Id recommend lookin for somewhere where they actually listen
Natural Touch Nail & Spa salon is FANTASTIC! They are very reasonably priced and do amazing pedicures & nails!! You don't need an appointment but it helps. They also do waxing!!! This place is open 7 days a week!!! I highly recommend this salon, ask for Shawn or Jon ????????❤❤
The tech did a fantastic job. My nails were super rough and full of hangnails and kinda sunburned from a few half days of hiking. She removed it all with no pain or bleeding. Did 3 coats of a light beige polish and fixed it when I screwed one nail up. Mani pedi (no gel or frills) was $31 and she took about an hour and checked her work multiple times. I'm not from here but if I was I would definitely be back. Thanks so much!!!
Amazing nail salon! This was the best experience I have had. Katie was awesome she just completed my nails today. Definitely going back & highly recommend
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Natural Touch Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
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