Us Nails & Spa

+1 559-782-9596

977 W Henderson Ave # A, Porterville, CA 93257 United States of America

Open Today: -

Quick Facts About Us Nails & Spa

Us Nails & Spa, based on the comments provided, seems to have a mix of strengths and weaknesses. In this analysis, we will delve into the key points raised in the comments and evaluate the overall strengths and weaknesses of the establishment.

One of the most notable strengths mentioned by customers is the quality of the pedicures. According to the comments, the staff does a great job of removing gunk from customers' feet and provides gentle care when dealing with sensitive areas. Additionally, customers appreciate the range of nail services offered, such as nail gems and gel-fill, and claim that their nails lasted for several weeks. This indicates that the establishment is able to deliver favorable results and customer satisfaction in terms of their nail services.

Another strength highlighted by customers is the friendliness and sweet nature of the staff. Several comments mention how the employees are polite, caring, and create a positive atmosphere during the visit. This level of customer service contributes to a welcoming environment for patrons and enhances their overall experience.

Price is also mentioned as a mixed aspect of Us Nails & Spa. On one hand, some customers find the establishment cheap, which can be seen as a strength. This affordability may make their services more accessible to a wider range of customers. However, there are also complaints about inaccurate pricing, with customers claiming to have been charged more than what was advertised. This inconsistency in pricing can be seen as a weakness as it may lead to mistrust and frustration among customers.

Moving on to weaknesses, there are a few issues raised in the comments. One customer mentions their disappointment in a manicure and pedicure service, claiming that the quality was subpar and that the establishment was engaging in false advertising. This suggests a lack of consistency in the quality of services provided, which can be detrimental to the establishment's reputation.

Another customer complaint revolves around the nail technicians' technique and attention to detail. The comment reveals that the nail polish was applied sloppily, with the sides not properly painted and edges peeling later on. Additionally, there were concerns about the excessive filing of the nails, potential exposure of chemicals, and the development of a bacterial infection. These instances demonstrate a lack of professionalism and attention to hygiene, which can significantly impact customers' confidence in the establishment.

Despite these weaknesses, positive remarks were made about the shop's cleanliness and well-maintained equipment. This indicates that the establishment values hygiene and provides a clean environment for patrons. Such attention to cleanliness is crucial for any nail salon to prevent the spread of infections and maintain customer satisfaction.

In summary, Us Nails & Spa has several notable strengths, including the quality of their pedicures, friendly staff, and affordability. However, there are weaknesses to address, such as inconsistencies in pricing, potential false advertising, and concerns about the technicians' technique and attention to hygiene. Improving these areas would enhance the overall customer experience and reputation of the establishment.

Best TL Reviews

This shop is amazing all.the way around great pedicures and they actually get the gunk off your feet . as for nails I recently got nails done amd they lasted the nail gems as well will always go back. THANKS KELLY AN UR WRKERS FOR BEING VERY HARD WRKERS AND WAYS GIVING UR Customers great service 3 WEEKS OF NAILS MY TOES LOOK JUST AS GREAT.

I take my mom here every now and then when shes ready for a pedicure. The lady that she has had it done by its very polite, friendly and caring. One of my moms legs is very sensitive due to her veins, so lady is very gentle and understands and takes good care of her.. I don't kno her name but im glad shes been the one that always does her pedicure.

Quoted $55 for gel-fill (tips)

Charged $30 for chin/lip wax: $85 total!

I called Saturday to ask price for wax quoted $12 chin/$10 lip ($22)

My thumb nail lifted off today (Sunday)

Super-glued it on for the day.

So disappointed and feel taken advantage of. I will not return.

Happy Easter ????

This place totally ripped me off. Their card states $25 for a basic mani and $30 for a basic pedi. They charged me $75.00 for the service. When I told her that was not what she has posted. She told me that the prices had changed. Well that’s not what her card states. Be ware. They are false advertising

Fantastic! I made the appointment by phone yesterday and as soon as I walked in they started doing the refill, after that the Pedicure, ???? it's incredible, I feel like a feather. Definitely will go every 2 weeks. Bravo!!!!!

The ladies are sweet and did a great job on my pedicure.

They are cheap I will give then that. They're fast and very friendly! The quality of the nails are a bit sloppy. The sides are painted on some . Last visit the lady sand drilled all my edges AFTER they were completely finished. So the edges were just white. Then there was so many layers it never fully dried. I only had black with glitter. She messed up and put a matte finish instead of shiny gloss. Then added gloss. For a while a few nails were like water beds. I thought it would dry eventually. Not quite. The polish ended up peeling about 2 weeks later and had black gooey polish underneath. Knowing they charge to fix their work. I pealed it and just did black. Also because they file a lot of your nails on the whole top layer before adding Acrylic the chemicals soak into your nails to your skin. I thought that was odd and later told by my old beautician who's retired, that is NOT professional or safe. Both my thumb nails got a bacterial infection under the Acrylic layer turning my actual nails green. Usually it happens if you have trama to your top layer nail platelets but this was due to the chemicals and undried underneath being the trama. Will not go back. EVER. I hope it was just a fluke with my nails and rare thing with them because the staff is super friendly.

Went there for a pedicure. It was fabulous! Winnie did my pedicure. She is personable and very sweet. Great range of services and prices to fit your needs. The shop was very clean and equipment well maintained. I will continue to go there and will recommend it to friends.