Quick Facts About DD Nail Spa Fort Morgan
Based on the comments provided, there are both strengths and weaknesses that can be identified for DD Nail Spa Fort Morgan Place.
Strengths:
1. Tony's exceptional nail and polish change skills: One commenter praises Tony for doing an amazing job on their nails and toes, highlighting his ability to understand their preferences and produce phenomenal results. This indicates that Tony possesses strong technical skills and has the ability to deliver according to customer expectations.
2. Excellent customer service and communication: Several comments emphasize the friendly and helpful staff at DD Nail Spa Fort Morgan Place. The commenter mentions receiving excellent customer service, which indicates that the staff is attentive and ensures customer satisfaction. The staff's ability to communicate effectively with customers is also highlighted, as they are able to understand and deliver exactly what customers want.
3. Affordable prices: One commenter mentions that they did not have to "break the bank" to get their nails done at DD Nail Spa Fort Morgan Place. This indicates that the spa offers competitive and affordable prices, making their services accessible to a wider customer base.
4. Positive experience for children: A parent comments on their child's positive experience at the spa, particularly when having ingrown toenails removed. The older lady's exceptional job is highlighted, indicating that the staff is able to create a comfortable and pleasant environment even for younger clients.
Weaknesses:
1. Inconsistent service and lack of professionalism: One commenter expresses disappointment with their experience, stating that they had previously given the salon another chance but were still dissatisfied. The commenter mentions that after expressing their dissatisfaction, no resolution was offered and they were sent home with poorly done nails. Additionally, mentioning a three-hour wait time for a scheduled appointment and an unapologetic attitude towards the customer's concerns indicates a lack of professionalism and organization, which can be seen as weaknesses of the salon.
2. Quality of work inconsistencies: Another commenter shares their dissatisfaction with the quality of service received. They mention that Tony, the nail technician, seemed distracted and focused on a soccer game rather than paying attention to the client's nails. The commenter also mentions that the nails were not done as requested and had noticeable flaws such as crookedness and thickness. This indicates a lack of attention to detail and inconsistency in the quality of work.
3. Lack of adherence to customer preferences: A commenter expresses frustration about their pedicure experience. They mention repeatedly telling the technician not to cut the sides due to the risk of ingrown toenails, but their instructions were not followed. This indicates that the staff may not always listen to and prioritize customer preferences, leading to a negative experience.
In conclusion, DD Nail Spa Fort Morgan Place has strengths in terms of exceptional nail craftsmanship, excellent customer service, affordable prices, and positive experiences for children. However, there are weaknesses related to inconsistencies in service, lack of professionalism, and disregarding customer preferences. These weaknesses could be areas for improvement to enhance customer satisfaction and overall salon performance.
Best TL Reviews
Tony is Amazing at doing Nails and Polish change on my Toes! He ALWAYS knows EXACTLY what I want just by a Short Conversation! He does Phenomenal Work for Me and is Very Understanding and Has the Patience of a Saint!!! I Love MY Nails and I will ALWAYS go to D&D Nails No Matter what!!! Also, Crystal does a Great Job with Gel Color changing on my Toes and I look forward to seeing Her again Very, Very Soon!!! Friendly Staff, Helpful, EXCELLENT COMMUNICATION, AND EXCELLENT CUSTOMER SERVICE! Most of all a Wonderful and Very Pleased every single time I go!
Thank You All for Everything You do! ????????????????????????????????????✨
OMG this is my 2 nd time trying to give this place another chance and after I told them I didn’t like it she continued and then cut them all off and sent me home like this with no apology no offer to give a discount. I made an apt at 3pm 3 days before and they took 3 hrs to get me seen and this is what my final nails looked like.. horrible horrible service didn’t offer a resolution but to come back tomorrow? Wanted me to go home looking like this after waiting 3 hrs . Even after I made an apt I can’t say enough about this place it’s not a professional place at all!
I LOVE my nails ???? Tony did absolutely amazing work and really showed care towards the designs I asked for. I also didn't have to break the bank to get them, very kind very well ran business. Will definitely be back for the next set ????
i’ve never reviewed a business before but today i feel like i really need to. last weekend i booked an appointment for my daughters birthday with Angie, the day comes and they call saying if we can be rescheduled for a later time, and we agreed on a time and i made to Angie was still going to do them and i was told yes. we show up and i tell them i had an appointment with Angie and they tell me she’s not there. ok whatever, my daughter gets her nails done, she loved them. i book an appointment for myself and later the same day i get called asking to change my appointment time. i change it, it’s fine whatever. literally an hour before my appointment, i get called asking to be rescheduled AGAIN. i agree even though im a little upset. as Tony is doing my nails, he’s hardly even paying attention to what he’s doing and is more focused on the soccer game that’s on TV. they are nothing like i asked for. some are crooked, some are THICK, some are curved upwards, and not even straight on my actual nail! after he files them i ask him to just remove them because they are awful and he says he has to charge me for that. i set $50 on his station and just walked out. im upset. disappointed. this place definitely is not what it used to be! i do not recommend. ????????
Appointments don’t matter. Waited 30 minutes after my appt to be seen. Nails are thick and horrible. I left bleeding from 4 nails.
Got a pedicure and nail extension and my son had his in grown toenails removed. He was so scared but the older lady there did such a wonderful job my son was very surprised and pleased. He is 13! THANK YOU SO MUCH!!❤️
Tony did an amazing job. I got exactly what I wanted. The service was quick and very friendly.
So I told her no don’t cut the side’s because I get ingrown toenails and she did, then she burnt my legs and feet with the rocks and wax, then I told her over and over I wanted just my tips done and she painted my whole nail. By that time I was so stressed and wore out I figured f””k it don’t care anymore cuz in 6 months I’ll be miserable with ingrown toenails anyway. ????????????????????????????????????????????
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DD Nail Spa Fort Morgan Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
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| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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