Quick Facts About Magic Nails
Magic Nails has several strengths that make it a popular choice for nail services. One strength is the excellence and skill of the technicians, specifically Thomas and Tony. These technicians are highly recommended by customers and provide excellent service. Another strength is the wide variety of powders and colors available at the shop. This is appreciated by customers who have specific preferences and had trouble finding other shops with their desired options. The friendly and welcoming atmosphere of the shop is also mentioned as a strength, making customers feel comfortable and valued. Additionally, the fast service and reasonable prices contribute to the positive experience at Magic Nails.
The shop's efficiency is mentioned as another strength, as it runs smoothly like a well-oiled machine. This efficiency allows them to accommodate multiple clients by having a system similar to an assembly line. This is beneficial for customers who prioritize quick service and want to be in and out of the salon quickly. The cleanliness and professionalism of the salon is also praised, with customers noting that it is a clean nail salon and that the technicians take pride in their work.
However, there are a few weaknesses mentioned in the comments. One weakness is the lack of personalized attention, particularly for customers who may require extra time or have specific needs. The comment from Annmarie Payne mentions that her elderly mother with Alzheimer's struggled with the assembly line system because she needed more personalized attention. This indicates that Magic Nails may not be the best fit for customers who require more one-on-one attention and care throughout the entire service.
Another weakness mentioned is the perceived rush during services. One customer mentions feeling rushed through their service, resulting in a sloppy outcome. This suggests that some technicians may prioritize speed over quality, leading to mistakes and the need for additional fixes. This can be frustrating for customers who want a meticulous and thorough service and may lead them to consider taking their business elsewhere.
One comment mentions a negative experience with acrylic fill and nail prep. The customer highlights that the technician did not properly prepare the nails, resulting in lifting and breakage within a short period of time. This indicates a weakness in the preparation and application process, which can lead to dissatisfaction and additional costs for repairs. Another customer also mentions a similar issue with nail prep, suggesting a recurring problem that needs improvement.
Overall, Magic Nails has strengths in its excellent technicians, wide variety of colors and powders, friendly atmosphere, fast service, reasonable prices, cleanliness, and professionalism. However, there are weaknesses in terms of personalized attention, perceived rush during services, and quality of nail prep and application. These weaknesses can potentially lead to customer dissatisfaction and may need to be addressed by the salon to maintain a high level of customer satisfaction and loyalty.
Best TL Reviews
I don’t know why my review went under my husband’s name but I am Annmarie Payne.
My mother and I went yesterday and had our mani/pedi date. Thomas and Tony are excellent technicians and I recommend them highly but my mother has Alzheimer’s and it was very hard on her because it took 3 hours. They have a system there like an assembly line. We unfortunately need a place that works on her from start to finish instead of working in other clients in between. They are a well oiled machine but my poor mom was lost due to her disease. Our nails look fabulous!
What a welcoming friendly shop. Tony has ALL of the powders and colors I love. I had a terrible time finding a shop since I moved here from California. This is definitely my new spot. The service is also fast! They got me in and out very quickly. This is the best shop in Edmond
I've been coming to this place for a few months now. The friendly techs and reasonable prices brought me back. The only downside is, I feel like they rush through it and it ends up sloppy. I'm in here more often getting something fixed than anything else. I left this last time with none of my nails matching in shape or size, bubbles in the acrylic, and he cut me, so I will be taking my business elsewhere. Take your time and pace yourself when working with a client!
I will not be back! The nail tech Lee didn’t prep my acrylic fill correctly & not only have they started lifting in less than 6 days but I broke 4 and was charged another $35 for the repairs & a color change. And the second guy didn’t prepare the nails correctly the second time either! Once bitten twice shy!
Very clean and professional, tons of color choices for polish, gel, acrylics!
This is my second set and both are great!
Tony was very gentle and patient with me having a shoulder injury.
Highly recommend him for dip nails!
I've been here a handful of times for pedicures. The prices are REALLY reasonable, the people are delightful and take great care of you, and they do a fantastic job. I travel for work and am excited for my monthly visit to this salon.
Tony and Gem, Thomas are very Nice and Professional, Really take Pride in doing your Medi/Pedi. Very Clean Nail Salon, I have found my Nail Shop in Edmond! Thanks again love my ????! Peace and Blessings Always❤????Kicking off Making Strides Against Breast Cancer! Great Job Tony! Absolutely Love my ????
In September, I walked in the morning of my 30 year class reunion. Deciding to get my nails done was a last minute decision, so I was limited on time. Tony got to work doing my nails as my feet soaked. He was very efficient and very good at his profession. I was extremely happy with the results and received compliments at our reunion. Best experience I've had at a nail salon. I've been recommending Magic Nails to everyone.
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Magic Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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