Quick Facts About Sparkle Nails Salon
Sparkle Nails Salon has several strengths based on the comments. One major strength is the cleanliness of the salon. Multiple comments mention how clean the salon is, indicating that the salon maintains a high standard of hygiene. This is important for customers as they want to ensure that they are getting a safe and sanitary service.
Another strength is the politeness and friendliness of the workers. The comments highlight that the staff at Sparkle Nails Salon are polite, friendly, and make an effort to ensure customer satisfaction. This is crucial in providing a positive customer experience and building customer loyalty. When the workers are friendly and attentive, it creates a welcoming atmosphere for customers.
The salon's attention to detail and meticulousness is also identified as a strength. Customers appreciate that the salon takes its time in shaping nails, resulting in perfectly shaped nails. This attention to detail shows that the salon is committed to providing high-quality service and ensures customer satisfaction.
Additionally, the salon's ability to accommodate customers and provide prompt service is another strength. Customers express that the salon is able to squeeze them in for last-minute appointments, which is convenient for those with busy schedules. This flexibility and efficiency in handling appointments contribute to a positive customer experience.
Another notable strength is the skill and talent of specific nail technicians, such as Brian. Customers specifically mention Brian for his amazing work and attention to detail. This highlights the salon's ability to hire skilled professionals who can deliver exceptional service and meet customers' expectations.
On the other hand, there are some weaknesses that need to be addressed by Sparkle Nails Salon. One comment described a confusing experience where the customer did not receive the desired color or design for their pedicure and felt unclear about the charges. This indicates a lack of communication and organization within the salon, which can lead to customer dissatisfaction. Clear communication and organization are crucial for ensuring that customers receive the service they want and understand the charges involved.
Furthermore, one negative experience involving gel polish highlights a weakness in the salon's ability to provide long-lasting results. Multiple comments mention cases where the gel polish bubbled or came off shortly after application. This indicates a possible issue with the quality of the products used or the application technique. It is important for the salon to address these issues and ensure that customers receive durable and long-lasting manicures and pedicures.
Another weakness mentioned in a comment is the unfriendly attitude displayed by the staff. The customer felt unwelcome and bothered by the employees. This negative customer service experience can have a significant impact on the salon's reputation and customer retention. It is crucial for the salon to address any issues regarding staff behavior and ensure that all customers are treated with respect and professionalism.
In conclusion, Sparkle Nails Salon has several strengths, including its cleanliness, friendly staff, attention to detail, prompt service, and skilled technicians. However, there are weaknesses that need to be addressed, such as communication and organization issues, durability of services, and customer service. By addressing these weaknesses, Sparkle Nails Salon can enhance its customer experience and reputation in the industry.
Best TL Reviews
I love this salon. Very clean. The workers are very polite and friendly. Brian does a really amazing job. Definitely will be repeat customer.
They are very meticulous about shaping and take their time which I love. The shaping is always perfect.
They definitely go out of their way to make sure you leave happy.
I was very excited to come here it was my first time I had a pedicure appointment at 1pm. I told the gal what I would like done, and even showed her the color. As she started to paint I noticed that wasn’t even the color I had shown her. Then a guy walked up and told her that I wanted a gel pedicure, so he re did it with the color I wanted but I didn’t get my white polka dots I wanted. Then I got really confused because then he started asking about getting my hands done and I thought that would be great he made it seem like I would be getting it free due to the previous error with the pedicure but I believe I got charged for it which was fine. I was sitting at the table and I thought since I’m here can I do acrylic nails? The nail tech guy said no my nails where to long for them which my natural nails aren’t that long in my opinion and I’ve always gotten acrylic nails. Shouldn’t I be able to make a choice wether or not it’s my finger nails and I would like acrylics. The nail polish I have on looks really good they do a very nice job there and got a excellent massage. I just was very confused while at this nail Salon
I highly recommend Sparkle nails! They always get me in right away and their work is amazing. This time I had asked for a more complex nail design and they made it look exactly how I wanted! You can really tell they take pride in their work. They also stay past closing times to finish/perfect their work.
Omg i went to Brian for a Halloween set. I gave him a picture for inspo, but told him he was welcome to play with it. The outcome way beyond exceeded my expectations, i will absolutely be coming to him from now on, I am stunned with how well he did. Thank you, Brian!
Eta: these are all ones he's done. I give him a theme and some inspo pics and tell him to do what ha wants with those guidelines and he never disappoints ????
First time here, Andy was so thorough and did such an amazing job, also first time doing dip, I am in love with my nails. I will make the trip to come back again!
My daughter and I had a pedicure and gel polish done a few months ago..within a few days the polish bubbled and came off (for both of us). Decided to give them one more chance..went this last weekend for just gel polish on my toes before my trip. Within a day, the polish came off on one of the toes. Went in for them to fix it and as I was there (3) more were lifted and came off. They made me feel as if I was a bother. Never once did they apologize..They should have redone all of them but instead, just kept doing them one at a time as they were lifting off. Then when he was done with my toes, he just walked away, never said anything. Well, I guess I’m done?! Not only are they unfriendly, but they also suck at doing just a simple gel polish change!! Yeah... I won’t be back!!
The best nail salon in town! Brian does a great job Everytime! Definitely recommendㅤ:)
My favorite place to get a pedicure. Clean, quick and very friendly. I try to make appointments but they usually can squeeze me in on last minutes days. Great nail salon.
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Sparkle Nails Salon Info
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Amenities
Today
Opening Hours
Thursday | 09:00 AM - 07:00 PM |
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Monday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Sunday | Closed |
Wednesday | 09:00 AM - 07:00 PM |
Tuesday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 05:00 PM |
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15. Federal plaza