Quick Facts About San Diego Nails
San Diego Nails appears to have both strengths and weaknesses based on the comments provided.
Starting with the strengths, one recurring theme in the comments is the positive customer service provided by the staff. Billy, William, and Anna are all praised for their friendly and attentive approach towards clients. This suggests that they prioritize customer satisfaction and go above and beyond to make sure clients are happy with their services. Additionally, clients appreciate the skill and talent of the nail technicians, with compliments on the quality of manicures, pedicures, and acrylic nails provided by William and Kevin.
Another strength mentioned is the focus on simplicity and elegance in nail designs. Clients express satisfaction with the results, noting that the technicians were able to exceed their expectations by creating nails that were even better than the reference pictures provided. This attention to detail and ability to interpret clients' preferences suggests a high level of craftsmanship and creativity.
Furthermore, some clients appreciate the additional services offered, such as pedicures and acrylic nails. Positive reviews specifically mention the quality of the pedicures and the professionalism displayed by Anthony and Linda in performing their services. This indicates that San Diego Nails offers a variety of services and has staff members who specialize in different areas, catering to a diverse range of client needs.
However, the comments also reveal several weaknesses of San Diego Nails. One major issue is the inconsistency in pricing and billing transparency. One client recounts an experience where the price of a child's manicure was arbitrarily set by the technician, causing confusion and dissatisfaction. Another client expresses frustration over the lack of a menu or detailed receipt, suggesting a lack of clarity and professionalism in the pricing structure. This inconsistency in pricing and billing practices can lead to a negative customer experience and erode trust in the salon.
Additionally, some negative comments highlight instances where the quality of the service provided was subpar. Complaints about messy application, uneven nails, and uncleaned leftover messes after applying acrylic and polish suggest a lack of attention to detail and cleanliness. These issues can significantly impact the overall satisfaction of clients and raise concerns about the overall quality of the salon's services.
Another weakness mentioned is the lack of adherence to COVID-19 safety regulations. One client reports that San Diego Nails failed to follow basic safety protocols, such as wiping down chairs and offering water to clients. This is a serious concern, as it puts both clients and staff at risk and demonstrates a disregard for health and safety measures.
Lastly, there is a comment in Spanish criticizing the overall experience at San Diego Nails. Although the translation suggests dissatisfaction with the service and learning inexperience of the staff, it is important to note that this is a single comment and may not reflect the experiences of all clients.
In conclusion, while San Diego Nails has strengths such as exceptional customer service and skilled technicians, there are weaknesses in terms of inconsistent pricing, subpar service quality, and failure to adhere to safety protocols. These issues should be addressed by management to ensure a more consistent and satisfactory experience for clients.
Best TL Reviews
Thank you Billy for the wonderful manicure. The manicure was amazing and the shape of my nails looks great. You make sure every client is happy with your work, which is wonderful customer service. Billy is always nice and does an awesome job!!!
Amazing costumer service. William did an amazing job.
Willam himself did my nails and I love them !!!! I showed him a picture and he did better than the picture … simple and classy
Paid 50$ for French tips
I wanted them short and round she never cleaned up the left over mess when applying the acrylic and polish so I'm left with bubbles on my nails
They are uneven and messy and she messed up my cuticles and when I started bleeding she ignored it and continued
Love the service they provide with there pedicure and arcylic nails love Williams work
Muy mal servicio son personas que apenas están aprendiendo y el dueño arregla todo lo que están haciendo mal , si quieren pasar el doble de tiempo que debería de ser vallan aquí, no tiren su dinero, ni saben la experiencia que pasarán, suerte amigas , mi esposa jamás volverá a este lugar
Unfortunately this place has lost its touch. I went in to get a pedicure and a full set as well as my daughter wanted a manicure. I paid for the $50 pedicure and just to paint my daughter's Nails was $30. So $80 for less than 30 minutes on one pedicure and manicure. They do not have a menu. She just made up her own price of $30 for painting my daughter's nails. When I asked if I could have a detailed receipt she said she didn't have one. When I asked to see a menu of her pricing she explained she didn't have one. I went online to see if there is a breakdown of what it cost to paint a child's nails and of course there is no menu on there either. I feel she personally added her own tip into the final bill because who pays $30 to paint nails. My pedicure was not even finished the tips of my nails were still White. I feel this location is adding their own tax because when she saw that I was paying with cash she made up her own prices. I would not recommend going to this location because I did not see them practice safe covid regulations while there. Never once did they wipe any chairs down. They used to offer water but this time we had to ask for it. I'm just saying their customer service is completely off and if I would have been smart and paid with my credit card I would have disputed the charges because they are clearly making up their own pricing. Shame on you San Diego nails!!
I have been coming here for ever. They changed owners and remodeled the place. Anna is great she makes you feel like you're really a friend of hers. Kevin does my nails and he's great. Julie did my pedicures but she moved, so now it's Anthony and Linda. They are a great bunch. I really love this place and their people.
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San Diego Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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