Quick Facts About Ward's
Ward's place has received a mix of positive and negative comments, which provide insight into its strengths and weaknesses. In order to analyze this feedback, we will first focus on the strengths mentioned in the comments.
One commonly mentioned strength is the cleanliness of the restaurant. Multiple comments praised the cleanliness of the restaurant, suggesting that Ward's place prioritizes maintaining a clean and hygienic environment for its customers. This is an important aspect of any restaurant, as it contributes to the overall dining experience and customer satisfaction.
Another strength mentioned in the comments is the friendly service. Several customers appreciated the friendly and helpful staff at Ward's place, indicating that the employees have a positive attitude towards customers. Excellent customer service is crucial in the restaurant industry as it can enhance the overall dining experience and encourage customers to return.
In terms of food, some customers expressed satisfaction with the taste and quality of the food at Ward's place. Positive comments commended the fries, stating that they were good. Additionally, one comment mentioned the root beer float made with Wards' homemade root beer, indicating that the restaurant has a specialty item that customers enjoy. These positive remarks about the food suggest that Ward's place does have some successful menu items.
Now let's move on to the weaknesses mentioned in the comments, as these can provide areas for improvement for Ward's place.
One of the most severe weaknesses mentioned is poor management and unprofessional behavior. A customer recounted an experience where they witnessed the manager yelling at employees and treating them poorly. This indicates a lack of employee management and a failure on the part of the manager to create a positive work environment. Such behavior not only negatively impacts the staff morale but also reflects poorly on the restaurant as a whole.
In terms of food quality, several customers expressed dissatisfaction with their orders. One customer complained that their burger was made incorrectly, and another mentioned that their burger had an excessive amount of onions and mustard. Additionally, there was a complaint about the meat being undercooked. These comments suggest inconsistent food preparation and quality control at Ward's place. Issues like these can lead to customer disappointment and a decline in repeat business.
Another issue mentioned in the comments is the slow service. One customer mentioned that the lady working at the counter was struggling to handle multiple tasks, resulting in delays in taking orders and preparing food. Slow service can be frustrating for customers, as it can lead to longer waiting times and a decrease in overall satisfaction.
Furthermore, there was a mention of the limited portion size of the burger patty, suggesting that the serving sizes offered at Ward's place may not meet customer expectations. This could be a deterrent for customers who are looking for a filling and satisfying meal.
In conclusion, while Ward's place has some strengths, such as cleanliness and friendly service, there are also several areas that need improvement. Poor management, inconsistent food quality, slow service, and limited portion sizes were mentioned as weaknesses in the comments. Addressing these weaknesses will be crucial for Ward's place to enhance customer satisfaction and improve its overall dining experience.
Best TL Reviews
Food and service was everything will definitely be returning ????????????
Horrible experience..... That manager needs to be FIRED!! I've never in my career managing in restaurants, yelled at and spoke to my employees like garbage!! Just because the one lady was trying to bag and get ice and do orders, she wasn't ""FAST ENOUGH "" I stood in front of the counter then going at it...... Very unprofessional... I wish I got a video but my Burger was made wrong after I ordered it then waited. Then when the manager yelled at the cook, he finished my Burger then waved it towards me like I took it him being really mean and sassy....... not ok!!! Tea was sour, pib and rootbeer were needing changed. Very poor run wards. Very disappointed. I felt bad for the lady working counter...... I hate I can't add the pictures!!!!!
I asked for a hamburger with out lettuce & Pickles did not know they put a handful of onions & half container of mustard on there burgers or I would have told them no onions and very light on there mustard plus the middle of there meat was still very pink so I refused 2 eat it when I got back 2 my granddaughters rent house will never go there ever again.
Very clean with friendly service. It was our first time to eat here at this location, and we enjoyed it. We will be back when we are in the area.
This location is one of the cleanest and fastest I've been to.Always plenty of staff and my order is always correct and cooked perfectly ,...And of course you can't beat a good old fashioned root beer float made with wards homemade root beer!
The food was Absolutely terrible. As I sat in my truck at the window 2 people tried to enter the restaurant. The dinning room was already closed at 8:30 They proceeded to walk through the drive thru to place an order. My food sat on the counter while the the girl working the drive thru with a look like she could care less about being there took the peoples order that walked through the drive thru. 4 min later I got my food went home and un wrapped the garbage. In the pic
Bottom bun on my burger was kind of tough. My wife ordered the chicken fillet sandwich and it was chicken tenders on a bun, not a fillet. Other times at this location have been much better experiences. But this particular trip was a little disappointing and out of the ordinary.
Service was good. Fries were good. Burger was ok burger patty was very small.
Place Pictures
Ward's Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
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Wheelchair accessible seating
Popular for
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Solo dining
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Dinner
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Lunch
Atmosphere
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Casual
Crowd
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Tourists
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Groups
Health & safety
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Staff required to disinfect surfaces between visits
Dining options
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Dessert
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Dinner
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Lunch
Service options
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Drive-through
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Takeout
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Delivery
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Dine-in
Offerings
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Quick bite
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Coffee
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Comfort food
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Late-night food
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Small plates
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Kids' menu
Amenities
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Restroom
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Good for kids
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High chairs
Today
Opening Hours
| Thursday | 05:45 AM - 10:00 PM |
|---|---|
| Monday | 05:45 AM - 09:00 PM |
| Friday | 05:45 AM - 10:00 PM |
| Sunday | 07:00 AM - 09:00 PM |
| Wednesday | 05:45 AM - 09:00 PM |
| Tuesday | 05:45 AM - 09:00 PM |
| Saturday | 05:45 AM - 10:00 PM |
How to go there
Location
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