Shampoodles Grooming

+1 530-365-5100

3365 East St A, Anderson, CA 96007 United States of America

Open Today:

Quick Facts About Shampoodles Grooming

Shampoodles Grooming place, based on the comments provided, has both strengths and weaknesses. The strengths include the ability to handle difficult and senior dogs with care, providing an amazing haircut, creating a relaxed environment for the dogs, and being a quality and friendly groomer. On the other hand, the weaknesses include causing pain during grooming, being overpriced, rushing nail trimming and not fully completing the service, using unprofessional techniques during nail trimming, providing a subpar haircut, inconsistent pricing information, and potentially misrepresenting the behavior of a customer's dog.

One of the strengths of Shampoodles Grooming place is their ability to handle difficult and senior dogs. One customer mentioned that their senior yorkie was difficult to groom but the groomers at Shampoodles went above and beyond to give him an amazing haircut. This demonstrates their skill and patience in handling challenging dogs, which is a valuable strength. Additionally, the customer mentioned that their dog usually comes home in an anxious state after being groomed elsewhere, but at Shampoodles, their dog came back looking amazing and relaxed. This indicates that the groomers at Shampoodles are able to create a calm and comfortable environment for the dogs, which is another strength.

Another strength of Shampoodles Grooming place is their reputation as a quality and friendly groomer. One customer expressed relief in finding a groomer that will take care of their pup and stated that they will be going there regularly. This positive feedback shows that Shampoodles has built a reputation for providing excellent service and customer satisfaction, which is a noteworthy strength. Additionally, another customer praised the professionalism and friendliness of the staff, indicating that they had a positive experience with the groomers at Shampoodles.

Despite these strengths, there are several weaknesses that are mentioned in the comments. One of the major weaknesses is causing pain during grooming. One customer reported that their dog experienced pain after receiving a "velvet cut" and was in so much pain that she yelped when her back was touched. This indicates a lack of attention to the well-being and comfort of the dogs during the grooming process. Another weakness mentioned by the same customer is the high price, which they felt was excessive for the service provided. This suggests that Shampoodles may not provide good value for the price they charge, and it could be considered overpriced by customers.

Another weakness mentioned by a customer is the rushed nail trimming service. They paid extra for nail trimming and expected the service to be done properly, but the groomer spent only about 60 seconds clipping the nails and did not grind them down. This customer expressed disappointment in the incomplete service and mentioned having to do it themselves afterwards. This reveals a lack of attention to detail and thoroughness in providing services, which is a weakness.

Furthermore, there were complaints about unprofessional techniques used during nail trimming. One customer mentioned that their dog was put in a headlock on the ground by two employees while his nails were trimmed. This method is not only unprofessional but also potentially traumatic for the dog. Additionally, one of the employees was not wearing shoes, which further indicates a lack of professionalism and attention to hygiene. These issues reflect poorly on the overall experience at Shampoodles and can lead to customers feeling dissatisfied and concerned for their pet's well-being.

Some customers also mentioned dissatisfaction with the quality of the grooming. One customer stated that they have had better haircuts done elsewhere and that their dog seemed eager to leave the salon. This suggests that the grooming may not meet the customer's expectations in terms of style and overall quality. Another customer mentioned inconsistencies in pricing information. They were quoted a lower price by one staff member but were charged a higher amount when they went to pay. This lack of transparency and consistency in pricing can create confusion and frustration among customers.

Overall, while Shampoodles Grooming place has strengths such as their ability to handle difficult dogs, create a relaxed environment, and maintain a reputation for quality and friendly service, there are several weaknesses that need to be addressed. These weaknesses include causing pain during grooming, being overpriced, rushing services, using unprofessional techniques, providing subpar haircuts, and inconsistencies in pricing information. These weaknesses can negatively impact the customer experience and may need to be addressed in order to improve the overall quality and reputation of the grooming place.

Best TL Reviews

I am beyond happy with the care they gave my senior yorkie!! They did an AMAZING job. I have been unable to take my dog to the groomers for several years, so he was far overdue and quite a difficult dog to groom in general, but they still went above and beyond with giving him an amazing haircut. I am very careful with where I send him, because we have had some bad experiences in the past. He has often come home from groomers in a very anxious state, but the groomers at Shampoodles took great care of him. He came back looking amazing and he was very relaxed!!

So happy with what they did, and relieved to have found a quality, friendly groomer that will take care of my pup! Will be going here regularly now!

Not again. Gave my dog a "velvet cut" and she is in so much pain and this was 4 days ago.. she can't stand he back to her tail being touched or she'll yelp horribly.

Plus, way over priced, way over priced.

Never again with a velvet cut and shampoodles..

Just moved locally. Chose them because they were so nice and helpful in the phone. So glad I did! Due to covid it had been awhile since my pups last grooming. They were professional, friendly and I LOVE the cute cut they gave my Yorkiepoo. I will be going back!

Disappointed in the nail trimming.She did a great job before and went there for the 5.00 Tuesdays nail trimming.Pulled extra money out to give her cause my dogs are bigger.She was in such a hurry she spent about 60 seconds clipping their nails and said she was done and didn’t even grind them down so now I have to do it.I don’t mind paying more to have them done right but I really don’t like paying anything having them half done.I would had just assumed go somewhere else to have them done properly.

The pens are the only good thing about this place.

They wouldn't take our dog to a table to properly trim her nails and, instead, brought a second employee to put the dog in a headlock on the ground while the other trimmed her nails. One of them wasn't even wearing shoes! Definitely not professional in the slightest.

Overall, terrible experience; our dog was terrified and came home shaking.

I took my small dog to get a cut it was ok we've had much better job done in other places, my pup couldn't wait to get out something wasn't ok he was pulling on the leash out the door. She said he bit the whole time, he's been to other groomers not the case at all. Also my husband had been by the place the day before and asked for prices he was told it would be $55 but when I went to pay she charged $75. ????????‍♀️. Oh well gotta keep looking for a groomer.

I persinally love this place! I have 3 chi's and they get their nails done here. My dogs range from the ages of 16 to 3 yrs old and they anr not very friendly but the staff us excellent with them. Wouldnt go anywhere else!

Our dogs are always excited to go there. They have never came back stressed or burned, cut, or traumatized like previous groomers. Very welcoming and always kind to us. Price is very very good. And they look amazing when they get picked up. Katie and her team are awesome