Quick Facts About Cuyahoga Beauty
Cuyahoga Beauty place has several strengths that contribute to its positive reputation among customers. Firstly, one customer comments that the store has everything, mentioning a wide range of hair products and accessories. This indicates that the store has a diverse selection, catering to different hair types and preferences. The availability of various products allows customers to find what they need, increasing customer satisfaction.
Another customer highlights the large selection of wigs in different styles, colors, and prices. This indicates that Cuyahoga Beauty place is well-stocked and provides options for customers with different preferences and budgets. Additionally, the store has a good range of hair products for different needs, including items for hair care, jewelry, facial care, and body care. This demonstrates that the store offers a comprehensive range of products, making it a convenient one-stop shop for customers' hair and beauty needs.
A strength mentioned by multiple customers is the pleasantness of the staff. One customer describes the proprietor as pleasant, while another states that the staff is always nice and pleasant. This suggests that the customer service at Cuyahoga Beauty place is generally positive, creating a friendly and welcoming atmosphere for customers.
The store's layout and organization also contribute to its strengths. One customer mentions that the store is not crowded with too much merchandise, allowing customers to walk through comfortably. This suggests that the store is well-arranged, making it easy for customers to navigate and find what they need.
However, there are also some weaknesses mentioned in the comments. One customer expresses disappointment with the lack of a buy one get one sale on wigs. Although they praise the store's variety, the absence of a promotional offer could deter some price-sensitive customers from making purchases. Price is further mentioned as a weakness, with one customer stating that the prices are a tad bit high for some items. This indicates that the store may not be the most affordable option for customers, potentially limiting its appeal to price-conscious individuals.
An issue mentioned by a customer is the lack of certain staff members who were known for their helpful and bubbly personalities. This suggests that there has been a turnover in staff, potentially affecting the overall customer experience. Furthermore, the comment mentions that the current young staff member may struggle to handle the influx of customers at times. This indicates that the store may face challenges in providing adequate customer service during busy periods.
One negative experience mentioned in a comment involves a customer attempting to return a pack of hair for an exchange. The customer claims that the staff wrongly accused them of opening the pack, suggesting a lack of trust and communication between the customer and the store. This incident raises concerns about the staff's handling of customer returns and exchanges, potentially affecting the overall trustworthiness of the store.
In summary, Cuyahoga Beauty place has several strengths, including a wide range of products, a large selection of wigs, a pleasant staff, and a well-organized store layout. However, there are also weaknesses, such as the lack of competitive pricing, turnover in staff affecting customer service, and a negative customer experience with returns and exchanges. Despite these weaknesses, the overall positive feedback regarding the store's variety, pleasant staff, and convenience contribute to its strengths and reinforce its appeal to many customers.
Best TL Reviews
This was my 2nd time in this store, the first time was really quick a few years ago to get something, I never went all the way in and walked around. This time I was looking to kill some time so I was just browsing. When I tell you this store has EVERYTHING, they have it all! I was so surprised. I don't buy hair anymore, but they have every kind you can think of. They have alot of wigs too, but I wish there would have been a buy one get one sale. lol. I will be back.
Hello everyone . I am a regular customer here unfortunately most of the people who used to work there are no longer there the proprietor there is Pleasant but unfortunately the two people that are no longer there were top-notch ....there was a short gentleman there he had such a bubbly personality and was always ready to help me when I came in unfortunately there is no one there like that at this time.. there is a very young girl that works there she tries to be attentive but a lot of times they are more customers than she can handle ...I hope they find somebody with a great personality like they did have.... it helps when you're taking care of in a special way especially in that feel of hair..
I love this store!!!! They have a huge selection of everything! The prices are a tad bit high for some items but for the most part, they're reasonable. And if you're a wig wearer, this is definitely the place for you!!!
PLEASE DO NOT SHOP AT THIS Establishment‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️
We had got the wrong pack of hair and wanted to see if we can get an exchange. We brought two packs of hair but we only tried to take one pack back because the other pack we opened and used. We knew that the pack we used was not going to be eligible for a exchange. We returned to the store and left the unopened pack of hair AT HOME. We left the UNOPENED pack at the counter with the man up front when we first returned to the store. We returned to the counter with the hair we needed. Once we got up there the man said we can’t exchange it because we we opened it. WE NEVER EVEN OPENED THE HAIR. What we believed happened was the man himself cut a few braids (because the hair we tried to exchange was latch hook braids) to make it seem like we shorted the pack of hair or we brought it like that and didn’t know. I PROMISE ON EVERYTHING, WE DID NOT OPEN THE PACK OF HAIR AND TAKE ANYTHING OUT. In Conclusion, please do not spend your BLACK DOLLARS HERE. PLEASE go to MAGIC or somewhere else to spend your money. When we first walked into the place we got a bad vibe from him but it was a holiday (Labor Day 9/6/2021) and he was the only few hair stores open.
DON’T SHOP HERE!!!!!!!
Nice hair store.... WIGS OUTDATED LITERALLY BUT HAVE LOTS OF HAIR PRODUCTS FOR YOUR HAIR.... HUMAN WIGS IS IS MIXED NOT 100% ALEAST THE ONE I BOUGHTAN THEY DIDNT WANT TO GIVE MY MONEY BACK..... INSTEAD I WAS OFFER 2 BUY ANYYHING IN STORE.
Very large & well stocked beauty supply store. Definitely More than 100 wings in all types, colors & styles @ a wide variety of prices. Hair, hair, hair everywhere! Jewelry, nails, facial care & body care more that anything I expected. Heads up... Can't try on wings (4/21) due to COVID.
One of my favorite places to go. The staff is always nice and pleasant. Me and husband both find pretty much all of our hair needs here. Out of all the places in the neighborhood, this is my first choice. The store isn’t crowded with too much merchandise so you can actually walk through. They always have a big selection.
Everything you want on Hair will ect. Love them.
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Cuyahoga Beauty Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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