T & T Nail Salon

+1 508-222-6465

3 N Main St, Attleboro, MA 02703 United States of America

Open Today: -

Quick Facts About T & T Nail Salon

T & T Nail Salon has received both positive and negative comments, highlighting their strengths and weaknesses. In this analysis, we will discuss the strengths and weaknesses of T & T Nail Salon based on the comments provided.

Strengths:

1. Quality products and new gel: The salon offers a new gel called TAP, which is praised as being better than acrylic. This indicates that the salon uses high-quality products that customers appreciate.

2. Variety of colors: Customers appreciate the range of colors available, noting that they all have a little bit of glitter to them. This suggests that the salon provides a diverse selection of nail polish options to cater to different preferences.

3. Good prices: The salon is commended for offering good prices. This indicates that they are competitive in terms of pricing, attracting customers who are looking for affordable services.

4. Friendly staff: Multiple comments mention the friendly staff, suggesting that the salon has a welcoming and warm atmosphere. This contributes to a positive customer experience and encourages repeat visits.

5. Customer service: The salon is praised for its great customer service. Staff members are described as being sweet, accommodating, and treating customers like family. This demonstrates that the salon prioritizes customer satisfaction and goes above and beyond to ensure a positive experience.

6. Convenient location and parking: The salon is located at a downtown corner with free on-street parking. This offers convenience to customers, making it easier for them to visit the salon without the hassle of searching for parking.

7. Knowledge of customers: The comment about the salon being small and employees knowing customers by name suggests that the salon values building relationships with their customers. This personal touch contributes to a more personalized and comfortable experience.

8. Pedicure massage chairs: The availability of pedicure massage chairs is mentioned as a positive feature. This indicates that the salon provides additional amenities for customers to relax and enjoy their experience.

Weaknesses:

1. Inconsistent service quality: One negative comment highlights a poor quality service experience. The customer mentioned uneven cutting, filing, and a rushed drying process. This suggests that there might be inconsistency in the skill level and attention to detail among the staff members.

2. Rushed closing time: The same customer mentioned that the salon staff rushed to leave, even before her nails were fully dry, leading to smudging. This reflects a lack of professionalism and customer care, as they prioritized closing up over ensuring a satisfactory result for the customer.

3. Negative feedback on nail results: One comment mentioned dissatisfaction with the appearance of the customer's nails, describing them as "fat and ugly." This suggests that there might be inconsistency in the quality of nail work, with some customers not being satisfied with the final outcome.

4. Lack of attention to detail: The same negative comment mentioned that the nail technician did not ensure that all the nails were even after cutting and filed the nails unevenly. This reflects a lack of attention to detail and precision in the service provided.

5. Limited availability during closing hours: Another comment mentioned that the customers arrived close to closing time, which could suggest that the salon has limited availability during those hours. This could inconvenience customers who are looking for services later in the day.

In conclusion, T & T Nail Salon has several strengths, including the use of quality products, a variety of colors, good prices, friendly staff, and great customer service. However, they also face weaknesses, such as inconsistent service quality, rushed closing times, negative feedback on nail results, lack of attention to detail, and limited availability during closing hours. It is important for the salon to address these weaknesses to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

This place is it! She does this new gel called TAP… way better than acrylic! And I love how all the colors have a little bit of glitter to them! I’m never going anywhere else!

Great service, friendly staff and good prices.

I’m not from the area and made a last minute appointment for both hands and feet for 5pm. Mind you they close at 7pm. I decided I’d just do my nails. I asked her to cut all my nails down because one broke and it would look uneven. The woman with glasses was quick to cut and not look to make sure all nails looked even. She Moved very quickly but it was poor quality. The filing was also uneven. When it was time to put the drying clear coat on, she told me it’s air dry and after one minute came and told me I can go. Now it’s 6:12pm and they’re rushing to leave, turning lights off. I told her it wasn’t dry and her and the man told me just don’t hit anything hard. -_- of course I need to go in my pocket and take my keys out so it smudged all over. A waste of $45. Never going back.

Small family business right at main downtown corner, N. Main & Park Streets, free on-street parking, pretty quiet now (3 customers, includes me) great customer service, small so I know employees by name and they always smile & greet customers by name. Love the peticure massage chairs (4). Tip: walk-ins welcome but reserve ahead for best service. Covud prices: mani alone - $15, pedi - $30 but combine for $40. Nice view of downtown Attleboro through window or watch big screen t.v.

Super sweet ladies and gentlemen. They did a great job, and I am definitely going back to get acrylic refills. Very nice staff, and very friendly. Would definitely recommend to friends!

I've been going here since 05 when I moved to the city. Lynn always does great work. Very friendly and down to earth. Treat everyone like family.

Amazing service and beautiful results! They were also extremely accommodating even though we came pretty close to closing. Definitely will be back! :)

my nails where fat and ugly yuck!!! never going again. save yourself some money.