LA NAILS

+1 505-863-4946

811 US-491, Gallup, NM 87301 United States of America

Open Today: -

Quick Facts About LA NAILS

LA NAILS has a number of strengths as indicated by the positive comments from customers. The first strength is the friendliness and professionalism of the staff. Multiple customers mentioned in their comments how friendly and patient the staff are. This is an important strength as it creates a welcoming and comfortable atmosphere for customers.

Additionally, customers have praised the quality of the services provided by LA NAILS. Many customers mentioned that they were satisfied with the neatness and smoothness of their nails. This indicates that the nail artists at LA NAILS are skilled and capable of providing high-quality nail services. The attention to detail and the ability to meet customer preferences are also mentioned by customers as positive aspects of the services provided.

Another strength of LA NAILS is that walk-ins are accepted. This is convenient for customers who may not have the time or ability to make appointments in advance. It allows for flexibility and spontaneous visits to the salon.

Customers have also mentioned the great customer service provided by LA NAILS. The staff are responsive and attentive, which contributes to a positive experience for customers. The comments indicate that the staff go above and beyond to ensure customer satisfaction.

A key strength of LA NAILS is that it is a family-friendly salon. Customers have mentioned bringing their nieces and having a positive experience with them. This demonstrates that the atmosphere is welcoming for customers of all ages, including children. Creating a family-friendly environment is a strength as it attracts a wider range of customers.

However, there are some weaknesses highlighted in the comments. One customer mentioned that the place needs to be sanitized and cleaned, especially the tools used on the customers. This is a significant weakness as cleanliness and hygiene are of utmost importance in a nail salon. It is crucial for the salon to maintain a clean and sanitized environment to ensure the health and safety of their customers.

Another weakness mentioned in the comments is the incident where a staff member made a negative comment about a customer's appearance. This is highly unprofessional and unacceptable behavior. It reflects poorly on the salon and can make customers feel uncomfortable or unwelcome. It is important for the salon to ensure that all staff members are trained in providing respectful and professional service to all customers.

Additionally, one customer mentioned that they were refused a fill due to the condition of their nails from a previous salon. While it is understandable that a salon may refuse a service if it could result in damage to the nails, the customer mentioned that they had never been told they needed a new set before. This inconsistency in service and the lack of communication could be seen as a weakness. It is important for the salon to have clear and consistent policies in place and to effectively communicate them to customers.

In conclusion, LA NAILS has several strengths including friendly and professional staff, high-quality services, great customer service, and a family-friendly environment. However, there are also weaknesses such as the need for improved cleanliness and hygiene practices, and the need for better training and professionalism among staff members. Addressing these weaknesses will help LA NAILS to enhance the overall customer experience and improve their reputation.

Best TL Reviews

I had a pedicure done while the daughter had a manicure. This is first that I ever went to get nails done in New Mexico. Place needs to be sanitized and cleaned, especially the tools used on the customers. The staff are really nice. 40-minute wait, but it was less. I loved the attention the nail artist gave to my toe nails. I got purple nail polish, and it was really pretty and neat. I will go again for the customer service and quality of my pedicure..

Aiming for Christmas light tips... luv it!????❤️????????

From time to time I like to take my niece to get her nails done and myself an occasional manicure. Staff here is very friendly & professional, we always leave very satisfied with their services. They're very patient and knowledgeable about the specifications of design my niece likes. Thank you LA Nails.

I have been a customer for years. The family is wonderful.

The work is neat and smooth.

I love this place! I recommend this place over 2 other places! One of the best!

Jasilyn and Dewey are amazing!! Love this nail salon, the only nail salon I go to in Gallup. Great customer service, great worth ethic, and family friendly.

Walk ins accepted. Great job on my nails. Would recommend.

I heard the lady tell her client her eyebrows were ugly and needed a wax. I came in for just a fill and they told me they couldn't fill my nails because the last salon made them look bad. However I've never been told I needed a new set. They normal just ask to reshape and file them down close to my real nail. Glad I didn't spend money here.