Quick Facts About Le Nail & Spa
Le Nail & Spa Place seems to have a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of this place, we will consider the comments provided.
Starting with the strengths, one customer mentioned that every staff member was welcoming and kind. This indicates that the salon has a friendly and inviting atmosphere, which is important for customer satisfaction. Additionally, another customer specifically praised Jani, a manicurist at Le Nail & Spa Place, for providing a thorough mani and pedi. This suggests that the salon has skilled and knowledgeable staff who are able to provide high-quality services.
Furthermore, a customer mentioned that their nails lasted well over 2 months after getting them done at Le Nail & Spa Place. This indicates that the salon uses products or techniques that result in long-lasting and durable nails. Providing a service that is both effective and long-lasting is definitely a strength and can attract customers who appreciate quality.
Moving on to the weaknesses, multiple customers mentioned issues with the quality of their services. One customer complained that their lashes were ruined and not fixed, leading to a disappointing experience. Another customer mentioned that their nails were messy, uneven, and not up to their expectations. These comments suggest that there may be inconsistent quality in the services provided by Le Nail & Spa Place.
Another weakness highlighted by a customer is the lack of attention to detail. They mentioned that the salon couldn't achieve straight lines in their nail design, which indicates a lack of precision or skill in the staff. Additionally, this customer mentioned that their toes were painted two completely different colors, showing a lack of attention to detail and professionalism.
Some customers also commented on their dissatisfaction with the experience at Le Nail & Spa Place. One customer felt like they were rushed and that mistakes were made due to the staff trying to close quickly. This suggests that the salon may prioritize speed over providing a thorough and satisfactory service. Another customer mentioned experiencing accidents where they were cut multiple times, which is both unsanitary and unprofessional.
Lastly, there were a few comments about the salon's inability to meet the customer's specific requests. One customer mentioned that their nails looked too fake and did not resemble the natural look they were seeking with Next-gen nails. This suggests that the salon may not have a full understanding of the customer's desires or may lack the necessary expertise to fulfill them.
In conclusion, Le Nail & Spa Place has some strengths but also several weaknesses based on the comments provided. The positive aspects include a friendly atmosphere, skilled staff, and long-lasting results. However, there are concerns about the quality of services, attention to detail, rushed experiences, and the inability to meet specific requests. These weaknesses may impact the overall customer satisfaction and may need to be addressed in order to improve the salon's reputation and attract more customers.
Best TL Reviews
I did my lashes here on Dec. 30 in the afternoon and then Dec.31 in the morning it was gone. They ruined my birthday. They didn’t try to fix it or anything. They said you lost your money and said they have another client. She was so rude and ignored me. I didn’t wash my face like she said. Don’t go! You will waste your money.
I usually have such a good experience but I showed them a picture of what I wanted and have had before (so I know the design is possible). The gentleman had me wash my hands and the paint wasn't dry. He had to retouch them and still bad. Couldn't even get straight lines. At least they didn't cut me but, not worth it. Go somewhere else lol
First time going here this week! Every staff member was welcoming and kind. My manicurist, Jani, was so sweet and gave me the most thorough mani and pedi I’ve gotten in years. My cuticles and nails have never looked or felt better!!
I love this place! I usually come during the week around 6 when it’s not busy. I recommend to go to JENNY ???? she’s so sweet and does exactly what you ask! Honestly everyone that works there does an amazing job! 10/10 ????✨
I’ve experienced having to go back to fix issues too many times and this is getting so frustrating. This was a simple gel manicure. It’s messy and uneven, not to mention the “matching” set one my toes are two completely different colors.
I have yet to go to this place and not have someone cut me. I understand accidents but more than once is unacceptable and very unsanitary. I feel like these mistakes wouldn’t happen if they weren’t rushing to get you out before they close. I’ve had decent experiences, don’t get me wrong but if you want quality, sanitation and professionalism…I would find somewhere else.
One of the best nail spa in the area. They are extremely friendly and efficient. I couldn't be happier with their service.
Friendly but my nails look too fake. I get Next-gen nails because of the natural look but this was first visit to this salon and will be last. He has my nails thicker than it would be if I'd done tips...I have beautiful natural nails but wanted to add the color and strength of Next-gen. Wasn't anything like that....
Went and got my nails done for my birthday. Mike is the best. My nails lasted well over 2 months.
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Le Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
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| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 04:00 PM |
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