Quick Facts About Nail Style & Spa
Nail Style & Spa, located in Bryant, has received both positive and negative comments from customers in terms of the strengths and weaknesses of the salon. In order to understand these strengths and weaknesses, it is important to analyze the comments provided.
One of the main strengths of Nail Style & Spa highlighted by several customers is the excellent quality of their services. One customer mentioned that they have been coming to the salon for 10 years and consider them to be the best in Bryant. This level of customer loyalty and satisfaction speaks to the skills and expertise of the salon's staff. Additionally, the same customer mentioned that the prices may be slightly higher, but they believe that the excellent quality justifies the additional cost. This suggests that the salon is dedicated to providing high-quality services and is willing to charge more for it.
Another strength of Nail Style & Spa is the cleanliness of the salon. One customer mentioned that the salon is very clean inside, which is important for customers when it comes to hygiene and overall comfort. A clean environment can help customers feel more relaxed and confident in the salon's services.
The salon's ability to handle both walk-ins and appointments is also mentioned as a strength. While one customer suggested making an appointment to avoid long wait times, another customer specifically mentioned that they accept walk-ins. This flexibility in accommodating different types of customers is a positive aspect, as it allows for convenience and accessibility.
Furthermore, Nail Style & Spa has been praised for their attentiveness and customization of services. One customer mentioned that they got exactly what they asked for in terms of their nails and brows. This indicates that the salon's staff listens to their customers' desires and strives to meet their specific requests. Additionally, another customer stated that the salon's staff is good at helping with color matching for nails and toes, suggesting that they provide personalized advice and guidance.
However, there are some weaknesses mentioned by dissatisfied customers that should also be considered. One customer had a painful and unpleasant experience when getting their nails done. They mentioned that the technician filed their skin and used a liquid that caused stinging sensations on their fingers. This suggests a lack of attention to detail and a disregard for the customer's comfort. Additionally, the customer mentioned that the nails were not filled correctly, and when they requested a fix, the staff did not comply. This lack of proper technique and unwillingness to address customer concerns is a significant weakness.
Another weakness mentioned by a customer is regarding the rudeness and roughness of a technician during a basic pedicure. The customer stated that the technician pressured them to get a more expensive pedicure, despite their clear preference for a basic one. The technician then provided a rushed and subpar pedicure with nail polish all over the toes, improper cuticles, and rough heels. This indicates a lack of professionalism and customer service, which is a significant weakness for a salon.
Overall, Nail Style & Spa has strengths in terms of quality services, cleanliness, flexibility in appointment options, and attentiveness to customer requests. However, there are weaknesses in terms of inconsistent service quality and customer satisfaction. It is important for the salon to address these weaknesses and focus on improving the overall customer experience to maintain and attract new clientele.
Best TL Reviews
I have been coming to Nail Style and Spa for 10 years now. They are the best of the best in Bryant. Some consider their services a bit pricey, but the excellent quality is worth the additional $ to me. Wait times may be an issue if you drop in during a high volume time, best to call and make an appointment if you are not up for waiting.
This is my favorite nail salon, I got my nails and brows done for my birthday and they did such a good job. I got exactly what I asked for and the prices were great! It's very clean inside, the massage chairs work great and they're really attentive. They do accept walk-ins but I recommend making an appointment, as you may have a longer wait time.
The second pic is what I wanted! The first is the finished results ????
Judy is the absolute best. She has been doing my nails for years!! She even lets me know when it is time for me to come in. With my busy schedule, I dont always remenber. LOVE, LOVE, LOVE her
Nail Lounge was busy so I tried Nails Style and Spa. It was the most painful experience getting my nails done ever. She was literally just filing my skin. And whatever liquid that kept being used was stinging my fingers. Also the nails were way too sharp after I said to leave them the way they were. Didn’t fill correctly either. Didn’t even bother to. And there was only one manicurist who could do a full set that was there so out of me and my sister, she said only one of us could do a full set while the other did dip. Terrible.
My favorite nil shop to go to. Has many colors and they are good at helping with matching colors for your toes and nails
Do not recommend. I only went here because I was in a bind and needed a quick fix. Nails were uneven, mis -shaped, and horrible cuticles. I asked her to fix it and the lady said it was fine, they didn’t need fixing. Now I have to go 2 weeks with bad nails. ????????????????
I’ll stick to my regular salon.
Angel is the owner & I have been coming to this spot since 2014! I prefer her to do my nails & wax my eyebrows. She always do an exceptional job!
Kelli did my pedicure & eyebrows! She did a great job! Actually all of her staff are great! But not as great as Angel! I love the atmosphere & it's always clean!
I went to this Nail shop for a Basic pedicure. I just had a pedicure 3 weeks ago, so I didn't need anything more than the Basic. The technician that helped me was very rude and continued to pressure me to get a more expensive pedicure. After the 3rd "no thank you" she finally got the point. I guess she was upset because I didn't get one of the more expensive pedicures that she repeatedly recommended because she took it out on me during my pedicure. She was extremely rough. She didn't listen to anything that I was saying. She clipped my toenails, even though I asked her not to. Then she rushed through the pedicure to try to hurry up and get to another customer. My pedicure lasted all of 15 minutes! I have nail polish all over my toes, my cuticles are not properly cut, and my heels are just as rough as they were when I walked in. This is the worst pedicure I have EVER had, and I will never be coming back to this nail shop.
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