Perfect Nails

+1 530-222-2820

1080 E Cypress Ave, Redding, CA 96002 United States of America

Open Today: -

Quick Facts About Perfect Nails

Perfect Nails place has received a mix of positive and negative comments, providing insights into their strengths and weaknesses. In order to provide a comprehensive analysis, these comments will be examined in detail.

Strengths: 1. Friendly and Excellent Service: Many customers have praised the friendly and professional nature of the staff at Perfect Nails place. Chloe, in particular, was mentioned as being fast, friendly, and providing amazing work. This indicates that the staff members are skilled and able to deliver a positive experience to their customers, which is an important strength for the salon.

2. Wide Range of Nail Services: The salon offers a variety of nail services, including specialty designs, dip manicures, and gel pedicures. Customers appreciate the diverse options available and have mentioned that the salon can accommodate different design requests, which showcases the staff's expertise and versatility in nail art.

3. Family-Owned and Affordable: Several customers have mentioned that Perfect Nails place is a family-run salon with fair prices. This suggests that the salon values its customers and provides competitive pricing, making it an attractive option for those looking for quality services at a reasonable cost.

4. Availability and Efficiency: It is noted that the salon is able to accommodate customers even on short notice and that there is minimal waiting time. This demonstrates their ability to manage their appointments effectively and prioritize customer satisfaction, which can be a strength in attracting and retaining clients.

Weaknesses: 1. Rough and Rushed Service: One customer expressed disappointment with their experience, stating that the technician was rough throughout the entire service and seemed rushed. This indicates a lack of attention to detail and care for the customer's comfort. Additionally, the customer complained about receiving a deep scratch mark during the nail cleaning process, highlighting poor technique and a lack of accountability from the technician.

2. Communication and Customer Care Issues: Another customer had a negative experience with a technician who made them feel awful for bringing their child to the salon. The technician raised their voice and expressed frustration, creating an uncomfortable environment for the customer. This reflects a lack of empathy and understanding from the staff, which is vital for providing a positive customer experience.

3. Inconsistent Results: While some customers have praised the salon for their excellent work, there have been complaints of inconsistent outcomes. One customer mentioned that their feet seemed rougher after a pedicure, indicating that the quality of service may vary depending on the technician or specific treatment received. This inconsistency can lead to customer dissatisfaction and a lack of trust in the salon's ability to consistently deliver high-quality results.

In conclusion, Perfect Nails place has notable strengths such as friendly and excellent service, a wide range of nail services, affordability, and efficiency. However, they also have weaknesses, including rough and rushed service, communication and customer care issues, as well as inconsistent results. These weaknesses can impact customer satisfaction and loyalty. It is important for the salon to address these issues in order to maintain a positive reputation and retain customers.

Best TL Reviews

Chloe is my nail tech and lash lady. I love her! She is fast, friendly, and always does an amazing work!!

Just got back home from perfect nails and had a bad experience.

I did my nails, eyebrow wax, and facial wax. She was really rough throughout the entire time, and I feel like she wasnt taking her time,everything feels rushed.I asked her to be more gentle but didn't work. Also while she was cleaning my nails, she just jammed her long nails into the sides and corners of my nails and it hurts so bad that it left a deep scratch mark. She acted like she didn't do anything wrong. I will never come back to this nail salon again.

Amazing service. I recieved a gel pedicure and a dip manicure. No wait for the mani/pedi. They took amazing care of me and I love how my nail art turned out. Fun bunch of people too be around. I'll definitely come back.

Best in town in my opinion! Julia has done every specialty design I've brought to her; Raiders Giants concert bands names ect. all freehand too!

I love this place it’s family ran and the family is extremely sweet and prices are more than fair. I recommend this place over any place here in town!

I called in the afternoon and was able to get an appointment before closing. I'm glad I called because the place was jammed.

I got a basic mani-pedi for $45. Well done with a nice massage of legs, hands, and feet.

My only quibble is my feet seem more rough now than before I went in.

I went in for a pedicure with my son and the lady servicing me made me feel awful. I don’t have the luxury of daycare and I wouldn’t blame her if my pedicure wasn’t perfect. He’s a baby and he’s not going to sit still the whole time. Every time he would jump on me, my leg would move a little. She would grab my toe and raise her voice “can you sit still so I can paint?” Then she raised her voice again “at least tell me so I know”. I don’t want to go around telling people my life struggles. So I smiled, paid for my services, and left. I don’t think I will be returning here.

Sky did my nails today and did an amazing job! He was friendly and professional.