Quick Facts About Queen Nails
Queen Nails is a nail salon that has received a mixture of positive and negative reviews. To fully understand the strengths and weaknesses of the salon, let's analyze the comments provided.
Starting with the weaknesses, several negative comments raise concerns about the quality of service provided by Queen Nails. One customer complained that they were charged without being informed of the pricing and received a nail set with only one coat of acrylic, which was not buffed or polished. This lack of attention to detail and poor service is highlighted by the customer stating that they felt robbed and had to pay someone else to fix their nails. Another customer mentioned that their dip powder nails chipped off within two days, indicating a potential issue with the product quality or technique used by the salon. Additionally, one individual expressed disappointment with the manicure, stating that 90% of their cuticles were left untouched and the pedicure job was messy. This lack of precision and attention to detail is concerning and can lead customers to feel unsatisfied with the services provided. Another customer complained about the shellac peeling off their fingernails and having to repaint their toenails a week later, questioning the quality of the service and the durability of the products used.
However, despite the negative feedback, there are also positive reviews that highlight the strengths of Queen Nails. One customer praised the salon for their attention to detail, going above and beyond expectations by touching up their cuticles, reshaping their natural nails, and providing exceptional treatment. This exceptional attention to detail demonstrates that the salon has the potential to provide high-quality service. Another customer mentioned that their dip powder nails turned out exactly as they wanted, praising the professionalism and kindness of the staff. Additionally, several customers appreciated the clean environment and friendly staff, noting that the store was clean and the staff was kind and professional. These positive aspects of the salon create a welcoming and comfortable atmosphere for customers.
It is worth noting that the salon has experienced some external challenges, as mentioned by one customer who stated that the shop was boarded up due to a break-in. This can affect the salon's image and may deter potential customers from visiting. However, despite this setback, the customer mentioned that the pedicure provided was great, indicating that the salon can still deliver quality services despite external challenges.
Another strength highlighted in the comments is the joy and satisfaction of customers who bring their granddaughters for pedicures. The fact that they appreciate the flower designs on their toes shows that the salon can cater to a variety of age groups and create a positive experience for younger customers.
In summary, Queen Nails has both strengths and weaknesses. The salon's weaknesses include poor attention to detail, potential issues with product quality and technique, and concerns about pricing transparency. However, the strengths of the salon include attention to detail in some cases, professional and friendly staff, a clean environment, and the ability to create a positive experience for customers, including younger ones. It is important for the salon to address the weaknesses mentioned by customers in order to improve their overall service quality and customer satisfaction.
Best TL Reviews
She grabbed my card and ran it for 115 and didn’t even tell me pricing. They used the shellac light when I didn’t have shellac nor did I ask for it. Nail set got one coat of acrylic and wasn’t even buffed and polished. Quickest and worst experience ever at a nail salon. Now I have to pay someone else to fix my nails. I totally feel robbed. I wish I didn’t sign the slip so I could put a stop payment. It’s day two and I was hesitant to low score someone but this was really bad. I should have guessed the desperation when she called me back when I didn’t show up 10 mins after I called. Ugh.
Took my mother-in-law for the first time. They were wonderful and made her feel like a Queen.
Nina did a great job on my dip powder nails! The design was exactly as I want. The staff is kind and professional. Would highly recommend.
Really happy with my nails today, Nina did a great job for my acrylic, looks really natural. The store is clean and staff is friendly, highly recommended.
I walked in on a Sunday looking to get my nails removed, all other salons I checked were closed. I’ve never come here before as a local, but the lady’s attention to detail and returning my nails to the best state that she could leave them in was incredible! she touched up my cuticles, reshaped my natural nails, and went far above and beyond what I was expecting! I have never experienced this kind of treatment at a nail shop before. Go here!!!! They are incredible!
Went here once. Will never go again. Could of done a better job myself. They left like 90% of my cuticles even after I asked to please remove more cuticles. Very messy pedicure job. Shellac was peeling off my finger nails less than one week later near the cuticles and I repainted my toe nails myself a week later as well???? not quality FOR SURE. Waste of time and money
My dip manicure was very subpar. They chipped off in 2 days. I’ve had dip for years and that’s never happened. I thought maybe it was a 1 off so I went for a redo but same thing. I’m not sure if it was product quality or the technique.
The staff is really nice and friendly. The shop is in a corner and boarded up because they had a break in, so it’s not very inviting from the street but it’s clean and comfortable. The pedicure I had was great though. So I’ll give it 3 stars because I’ll never get another dip manicure there again but their other services are just fine.
Previously would get dip manicures (French) in Palm Springs and loved how they look. Now I can get my nails done here in Maple Valley at Queen Nails and I’m very happy with how they look. I also bring my granddaughters here for pedicures and they love the flowers that are painted on their big toes. Thank you.
Queen Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | Closed |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:30 AM - 05:00 PM |
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